Hotels in Thirlmere

"Bed was broken. Shower didn't work very well.needs a refurbishment, broken tiles needs painting. Would not stay there again,.We would rather pay more a get decent accommodation "

"The guy in the reception when checked in wasn’t friendly.He gave us the room w/ broken lock cant open the room door and went back to the reception to tell the problem.There was a different person in the reception and told me that the room that the guy gave has a broken lock that everyone knew.My question was if the guy knew about it why he gave that room and let us went up to the room.My point is if one of the rooms has problem especially the lock,fix the problem first before offering that room to any of your paying customers.The hotel is not worth of 5 stars rating."

"The Keepers Cottage was found to be dark, cold and lacking the "creature comforts"we've come to expect as North Americans upon Check- In.ie no heat, no comfy chair +ottoman, no drawers to put clothes in, just a few hangers off a High Open Shelf, soft mattress AND an old ill-fitted door with no security - just a push button lock from the int door handle (?). I found this inadequate and did not sleep well at all. No phone in room and no one available at Inn after 8 pm. Heater did not work appropriately, no insulation in cottage, hard to get hot water, and was awoken at 2 am by a loud thump" on the roof - apparently Possums are noturnal animals that jump from trees in the middle of the night! It was all part of the unique ' Stralia experience. Felt like I was Camping, with some shelter but not much. If you like "roughing it on vacation" then the Keepers Cottage is for you!!"