Called before making reservations was told that hot tub worked - it did not. There were no cinnamon rolls for breakfast as advertised. And the pancake machine and juice machine didnt work. There were no towels at pool and no extra towels available.
smelled real bad
Easy access from the freeway. Kind of bait and switch on their wabsite -- advertise pool and hot/soaking tub. I also called and they told me they were available. Once there, during check in, told me not available, and had been closed for several days.
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Waited 45 mins for someone to check us into the hotel when we arrived and we never received any kind of room service. No clean towels no clean sheets NOTHING!
Pool was out of order, first room smelled like dog urine, zero hot water. I would never stay there again. I travel a lot and I've never experienced this poor of quality
Average service to poor service and accommodations for to high of price
They gave me a key to a room that was occupied and when I walked in the occupant was asleep on the bed. The following morning the only lights in the room that worked were the bathroom and entryway. The coffee pot was broken. There was no shampoo. Other than that, I guess I was lucky not to get shot going into an occupied room. i am staying in another HIE in El Dorado, Ar this evening. An older hotel, but everything is good. The Texarkana experience was not good. Wouldn't go there again for sure.
Ice bucket is hidden. No Bible book in the room. Most of the plugs do not work. Need improvements.
My itinerary for my hotel stay accidentally had the incorrect date, and without the amazing staff at the Holiday Inn Express, I would not have been about to transfer my paid reservation to the date I needed. I'm so grateful to the wonderful staff was at Holiday Inn Express and Ravi at Orbitz. This hotel was clean, well kept, and very comfortable. I highly recommend this hotel.
I was very unhappy with desk clerk who was too busy paying attention to the other clerk to help me. Did not key my keys had to go down to get in room. Then the second afternoon my key did not work again. Ended up having to walk in rain to get inside main entrance The room was nice the maids were great but if it had been 10 pm coming in without a working key I would have been really upset. I am 72 and widowed and am not always happy to be in places I am not comfortable
Staff was very friendly and breakfast was good, but for a revamped hotel that had rooms that smelled moldy, the new finishes were not enough.
Had a really hard time finding the place due to some road construction. Once I got there, check in was relatively painless. Room was nice, sheets were good. The jacuzzi and saltwater pool, however, were just what the doctor ordered.
Holiday Inn Express Hotel & Suites Texarkana East, an IHG Hotel places you within a 5-minute walk of Arkansas Convention Center and Holiday Springs Water Park. This hotel has 88 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.
Free buffet breakfast is included with your stay.
Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and free weekday newspapers.
At Holiday Inn Express Hotel & Suites Texarkana East, an IHG Hotel, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include a spa tub, conference space, and a 24-hour business center.
Called before making reservations was told that hot tub worked - it did not. There were no cinnamon rolls for breakfast as advertised. And the pancake machine and juice machine didnt work. There were no towels at pool and no extra towels available.
smelled real bad
Easy access from the freeway. Kind of bait and switch on their wabsite -- advertise pool and hot/soaking tub. I also called and they told me they were available. Once there, during check in, told me not available, and had been closed for several days.
?
Waited 45 mins for someone to check us into the hotel when we arrived and we never received any kind of room service. No clean towels no clean sheets NOTHING!
