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Recent guest reviews

Pool was out of order, first room smelled like dog urine, zero hot water. I would never stay there again. I travel a lot and I've never experienced this poor of quality

Average service to poor service and accommodations for to high of price

They gave me a key to a room that was occupied and when I walked in the occupant was asleep on the bed. The following morning the only lights in the room that worked were the bathroom and entryway. The coffee pot was broken. There was no shampoo. Other than that, I guess I was lucky not to get shot going into an occupied room. i am staying in another HIE in El Dorado, Ar this evening. An older hotel, but everything is good. The Texarkana experience was not good. Wouldn't go there again for sure.

Ice bucket is hidden. No Bible book in the room. Most of the plugs do not work. Need improvements.

My itinerary for my hotel stay accidentally had the incorrect date, and without the amazing staff at the Holiday Inn Express, I would not have been about to transfer my paid reservation to the date I needed. I'm so grateful to the wonderful staff was at Holiday Inn Express and Ravi at Orbitz. This hotel was clean, well kept, and very comfortable. I highly recommend this hotel.

I was very unhappy with desk clerk who was too busy paying attention to the other clerk to help me. Did not key my keys had to go down to get in room. Then the second afternoon my key did not work again. Ended up having to walk in rain to get inside main entrance The room was nice the maids were great but if it had been 10 pm coming in without a working key I would have been really upset. I am 72 and widowed and am not always happy to be in places I am not comfortable

Staff was very friendly and breakfast was good, but for a revamped hotel that had rooms that smelled moldy, the new finishes were not enough.

Had a really hard time finding the place due to some road construction. Once I got there, check in was relatively painless. Room was nice, sheets were good. The jacuzzi and saltwater pool, however, were just what the doctor ordered.

Clean and quiet. Easy to find good location. Visiting step mother in small town Arkansas who was celebrating her 90th birthday.

Brand new facility and very nice. Desk worker was constantly on smoke break. Rooms are nice but the beds are not the nice new comfy ones you see at a lot of HI Express hotels now.

Crossroads Pkwy Texarkana AR

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Holiday Inn Express Hotel & Suites Texarkana East places you next to Arkansas Convention Center and within a 5-minute walk of Holiday Springs Water Park. This hotel has 88 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour fitness center.


Dining

Free buffet breakfast is included with your stay.


Rooms

The 88 rooms have an array of amenities, including refrigerators, coffee makers, and free weekday newspapers. Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include free local calls, safes, and ironing boards.


Property features

At Holiday Inn Express Hotel & Suites Texarkana East, guests enjoy features like an indoor pool, a 24-hour fitness center, and a spa tub. If you decide to drive, there's free parking. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room

1 King Bed | 1 Queen Bed | Sleeps 2

Room, 1 King Bed, Non Smoking (Leisure)

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Holiday Inn Express Hotel & Suites Texarkana East

Everyone (8) Business (1) Couples (1) Family (3) Other (1)
1
Everyone

By on Sep 11, 2020

5
Everyone

By on Aug 31, 2020

4
Everyone

By on Aug 2, 2020

2
Family

Pool was out of order, first room smelled like dog urine, zero hot water. I would never stay there again. I travel a lot and I've never experienced this poor of quality

By on Jan 4, 2020

3
Partner Couples

Average service to poor service and accommodations for to high of price

By on Sep 7, 2019

5
Everyone

By on Jul 31, 2019

2
Business Business

They gave me a key to a room that was occupied and when I walked in the occupant was asleep on the bed. The following morning the only lights in the room that worked were the bathroom and entryway. The coffee pot was broken. There was no shampoo. Other than that, I guess I was lucky not to get shot going into an occupied room. i am staying in another HIE in El Dorado, Ar this evening. An older hotel, but everything is good. The Texarkana experience was not good. Wouldn't go there again for sure.

By on Jun 6, 2019

Review comment responded on Jul 2, 2019

Thank you for taking the time to tell us about your experience at the Holiday Inn Express Texarkana Arkansas Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express Texarkana Arkansas

4
Everyone

By on Mar 10, 2019

3
Everyone

Ice bucket is hidden. No Bible book in the room. Most of the plugs do not work. Need improvements.

By on Dec 24, 2018

Review comment responded on Jan 15, 2019

Dear Joy, I'm so sorry about your experience. I have notified management of the feedback. Thank you so much.

5

amazing customer service!

Everyone

My itinerary for my hotel stay accidentally had the incorrect date, and without the amazing staff at the Holiday Inn Express, I would not have been about to transfer my paid reservation to the date I needed. I'm so grateful to the wonderful staff was at Holiday Inn Express and Ravi at Orbitz. This hotel was clean, well kept, and very comfortable. I highly recommend this hotel.

By on Jan 23, 2018

Holiday Inn Express Hotel & Suites Texarkana East

5210 Crossroads Pkwy, Texarkana, AR 71854
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