Holiday Inn Express Hotel & Suites Texarkana East2.5 out of 5.0
Recent guest reviews
I am a platinum elite IHG member and expect to be treated as such. First off, the hotel is extremely difficult to find. Directional signage is non existent. When I called the hotel for directions, the person on the phone laughed...thought it was funny that I couldn't find the property. I always request my 500 welcome points. After nearly a month and three requests, I finally had to call IHG to get my points. The people at the hotel couldn't have cared less. If I am ever in this area again, I will choose other IHG properties. I will NEVER stay at this hotel again. Texarkana East should be avoided.
Passing through with my family we stayed one night. The lady at the desk was very friendly and kind. The hotel was clean, and the room was comfortable. It is a great location off the interstate with lots of food options around.
One of the nicest HI Express we have stayed in. On check in the friendly front desk staff gave us all the pertinent information, hours for breakfast etc. Also informed us they were serving complimentary hot food for the next one hour. Having been on the road for the last 8 hrs. that sounded good to us, but did not expect a meal or anything. Wrong! They were serving Salisbury steaks, corn, and macaroni/cheese. Plus a large table of desserts including cookies and cakes. Also a tub of complimentary soft drinks. Only dig here was the sweet tea. kind of yucky. Breakfast the next day was very good also. Our room was HUGE, with two queen beds with plenty of room left over. Beds and bedding were top notch for a great nights sleep.. Almost sorry could only spend one night!
Not wanting to drive 5 hours straight by myself, I stopped here for one night. Had planned to go out to a movie, but the room was so comfortable that I stayed in. Didn't know that there would be a small fridge and a micro. Bed was comfy and the room was quiet (except for early morning talkers in the halls) and cool. Breakfast the next morning had a few Paleo options as well as the usual grain-based offerings. Staff was pleasant and helpful.There was a self-serve laundry room down the hall. This HIExpress is located in an area with about 5 other hotels, including a Hampton Inn, BW, and a Holiday Inn. In the summer, there's a water park down the street. Although it's 8 years old, it seems newer. I didn't experience the problems others did, and was very satisfied.
I booked a two bed queen suite using the IHG app. We checked in and went to the room. Upon opening the door, we saw that the room was already occupied by other guests. This was a bit frustrating as I have a broken leg and my wife was stuck carrying all of our luggage. We went to the front desk where the girl working told me FIVE times that it was MY FAULT for booking a room that was already taken. Wow. Just Wow. I stated that I did NOT choose a specific room number when booking, just the room type. She said AGAIN that it was my fault for booking an already occupied room. The room she gave us was a less expensive room and the bathroom was not clean. We did not get any money back for the lower quality room even though it was asked for. My advice: Stay elsewhere
We stayed here because we were just traveling through on our way home from vacation. It was clean & had free breakfast with some healthy options. It is not a new hotel but was fine for a good nights' rest. There aren't any restaurants within walking distance.
Got checked in tonight and right off to bat when I stepped into the room I heard the toilet refilling. The room was freezing cold so I turned on the heat and then went to check why the toilet was refilling about every ten minutes or so. Boils down to lack of maintenance. It is leaking into the bowl and needs new hardware. Now to the annoying part. This hotel was built very cheaply and the floors must be wood because you can hear every footstep in the rooms above you. Can you imagine what it would be like with rowdy kids or a group of partiers? Next door is no different. I can hear music playing on the TV. I won't be staying here again just because of the noise not to mention all the other issues.
I cannot say enough great things about this place. The staff especially Tevin was polite and professional and kind. I will stay here everytime I pass thru town. Great place! Clean and the breakfast was delicious.
Room was fine...Fourth floor so it was quiet. Odd smell in the hall in the morning, though didn't permeate room, so didn't interfere with comfort/sleep. WiFi was great. Breakfast was good. Service excellent. Had to request special parking area because of the size of our rig, and hauling a trailer, too.
This hotel was a great stop inbetween long drives. Friendly staff, excellent room, great wifi reception in our room. Will definately staf here again. And for a very low price too.Wish that more HI were like this.
- Free buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Indoor pool
Holiday Inn Express Hotel & Suites Texarkana East places you next to Arkansas Convention Center and within a 10-minute walk of Holiday Springs Water Park. This 88-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour fitness center. Also close to this Texarkana hotel are Spring Lake Park and Texarkana Convention Center.
Start your day off right with a free buffet breakfast.
All 88 air-conditioned rooms provide refrigerators, coffee makers, and free weekday newspapers. Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are also standard.
At Holiday Inn Express Hotel & Suites Texarkana East, guests enjoy features like an indoor pool, a 24-hour fitness center, and a spa tub. If you drive, put free parking to good use. A multilingual staff is on hand to assist with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.
Reviews from Trip Advisor
73% of guests recommend this hotelTotal of 132 reviews