Hotels in Terry Sanford

"I placed the order at 7 PM on the 17th and texted them to say I would arrive at 3 AM on the 18th. When I arrived and checked in, they told me the order was cancelled. I had already paid online, and they said they wouldn't give a refund. They said I was too late to check in. I booked a room for one day and they cancelled it without even telling me. I paid for one day, and they still want to charge me for not letting me check in? They saw that my English wasn't good, but I had already booked and paid for the room. I would have been willing to stay for only a few hours."

"We really enjoyed our stay we will return "

"I’ll start with this, the property is amazing! Super clean, spacious and in a great location. However, the check-in process was horrible. I wasn’t made aware that the process was completely digital. It took me about an hour to get into my room. I feel like the communication as far as that was NOT consumer friendly. That being said, now that I am fully aware I will absolutely return to this property."