Globales Acuario2.0 out of 5.0
Recent guest reviews
First of all l was very apprehensive about going to this hotel because a lot of the reviews were negative 1st bus drop yes we were dropped off at the back of the hotel,but it was just across the road.You have to buzz to go in it would have been helpful to have had a sign to show you the way to reception.The reception itself was very helpful.2the room our room was just up a flight of stairs not far, the room itself was very small but spotless.the bed was very comfortable ,the bathroom was clean with loads of hot water.3food The food was adequate for a budget hotel it was not for large numbers.The breakfast was excellent plenty of food bread and drinks.The evening meal is also adequate some of the mains l did not like but this was a personal choice,the salads were very good ,the desserts were few but very good.Sometimes the food was slow to be replenished but this was because the staff were tending the bar,clearing tables as well.The hotel was a long walk down into the town but after a few the blisters made it possible to take a taxi which were not expensive around 5 Euro.I would have no hesitation in returning to this hotel.Please do not believe all you read as l think bad reviews stop people coming to a good budget hotel.l forgot to add cleaning was excellent.
The hotel was very clean with excellent facilities for a budget hotel. The staff were friendly and very helpful. Food was well cooked and there was a choice of hot and cold at breakfast and dinner. The hotel proved to be excellent value for money. The hotel was sited at the top of Puerto de la Cruz which is a bit of a climb but only 5 euros for a taxi to the hotspots. We thoroughly enjoyed our time here as it was also quite Spanish and lots of local interaction. Would heartily recommend it.
Quite big and tasty breakfast. Ugly, dirty and old rooms. Water in pool very cold. The road to the beach very long and steep. Receptionist know only Spanish. Generally trip was very good but on the next time I will chose another hotel.
Staff pleasant and helpful; room clean. Breakfast fine. room on top floor hot and no fan. Room needed a refurbishment - toilet door did not close or lock properly. No soap provided -just shower gel. Nice friendly bar round the corner- locals not touristy. As other reviewers mentioned it is a long uphill walk from centre of Puerto -we got fitter I' m sure.
What can I say? We went to this hotel for our wedding anniversary and it was appalling! First of all the transfer couldn't take us to the hotel so we had to drag our suitcase up a hill to get to it. And was met by a very unhelpful woman. We were given the keys to our room, 608 which I can only describe as a squatters bedsit! It was so small we could hardly move in it. The wardrobe was glued to the window. It was dirty, tacky scabby and it had no electricity and only one socket to charge things. My husband asked to change rooms but was told none was available. We went out because we couldn't hack being in there! We came back and this time someone else was on the counter. My very enraged husband demanded another room and refused to stay in the room, and was told we couldn't change rooms till the next morning. Again my husband demanded a room change and asked to speak to the manager. The man phoned him and we got upgraded to room 601 which was originally suppose to be our room. ( double room with balcony and Terrence) so again we were lied to! The room was better but the fridge door was broke so had to use a table to keep it shut! It was a half hour walk to the sea and another 10 minutes walk to the centre. It's at the top of a very steep hill, so we got a taxi every time we went back to the hotel. Not our idea of a relaxing holiday! Plus the joys of being kepted awake every night by baking dog's! Do yourself a favour, and spend another £100 and stay in a decent Hotel!
Stayed here for 10 days and really enjoyed it. The room was serviced every day and cleaners did a good job. Hotel staff was friendly and helpful. Breakfast and evening meals were also good,plenty of food to choose from. I expected less for the price we paid but now I'm glad we stayed here.
Stayed one night spent much of it killing cockroaches. Room in state of disrepair, tiles falling of in shower holes in wall. Black mould in bathroom. Cooked breakfast was cold. Booked elsewhere a slightly higher price I got a 4 star hotel all inclusive. The staff were nice here but it didn't make up for the accommodation. Way out of the main drag, which isn't all bad but you have to climb a very steep hill to get back.
Got what we expected from the rooms, small and serviceable as a base of operations, and to be fair kept really clean. Food is a disaster, no information, and as a professional cook, not very safe/edible looking. Hotel is a long steep walk from town (30 mins down, 45 back), and there's very little around the hotel, ten minutes to the closest friendly bar.
I wanted to spend a day with my partner in Puerto de La Cruz and unfortunately we chose this hotel to stay. Do not think that this is a modest but clean place. Because it isn't. Have you ever been to a place where you do not feel like putting your staff on any surface, neither sit down because it feels like dirty? We had a roof room without air conditioning, the heat was unbearable, as we opened the balcony room we heard the partying hotel guests at 13.00pm and if we closed it we heard our neighbour snoring. Thin walls, old furniture, and uncomfortable beds, dirty towels, broken shower plate. The tiny pool was full of hair and the receptionist was nothing but friendly. An experience that better to forget it quickly.
Buffet breakfast and dinner was worth the price , the staff were excellent and very helpful. The pool was well maintained. You need to get there for parking. The hotel rooms needed refreshing to make them more homely. We had a wonderful time .
- Onsite dining
- Outdoor pool
- WiFi in rooms and public areas (fees apply)
- Business center
Globales Acuario places you within a short walk of Taoro Park and within a mile (2 km) of Timanfaya Theater. This 99-room hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and an outdoor pool. Loro Park and Garden Beach are also close to this Puerto de la Cruz hotel.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. For your convenience, a buffet breakfast is available for a fee.
All 99 rooms provide balconies, sofa beds, and safes. TVs come with cable channels, and guests can stay connected with WiFi. Phones and free toiletries are also standard.
Guests of Globales Acuario enjoy an outdoor pool, WiFi in public areas, and a business center. You can take advantage of free offsite parking, along with an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include an arcade/game room and a terrace.
Reviews from Trip Advisor
36.0% of guests recommend this hotelTotal of 311 reviews