H10 Tenerife Playa

4.0 star property
Beach fun in 2 outdoor pools, near Lago Martianez Swimming Pools

Choose dates to view prices

Photo gallery for H10 Tenerife Playa

Property grounds
Sundeck
Exterior
2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Front of property - evening/night

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Breakfast available
  • Pool
  • Room service
  • Gym

Explore the area

Map
Avenida Colon, 12, Puerto de la Cruz, Tenerife, 38400
  • Plaza del Charco
    ‪12 min walk‬
  • Loro Park
    ‪4 min drive‬
  • Lago Martianez Swimming Pools
    ‪8 min drive‬
  • Santa Cruz de Tenerife (TFN-Tenerife North)
    ‪21 min drive‬

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Room options

Superior Double Room, Sea View (3 adults)

  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Family Room, Pool View

  • Sleeps 1
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Family Room, Pool View (3 adults)

  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Superior Double Room, Sea View (2 adults and 1 child)

  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Basic Single Room (No Balcony)

8.0 out of 10
Very good
(2 reviews)
  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double Room, Balcony (2 adults and 1 child)

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Double Room Single Use, Balcony

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Family Room, Pool View (2 adults and 1 child)

  • Sleeps 3
  • 2 Large Twin Beds

Superior Double Room (3 adults)

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Room, Balcony (Privilege)

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Double Room Single Use

  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Double Room, Balcony, Sea View

8.0 out of 10
Very good
(5 reviews)
  • 237 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

Superior Double Room Single Use, Sea View

  • Sea view
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Basic Double Room (No Balcony)

8.0 out of 10
Very good
(1 review)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Double Room, Balcony (3 adults)

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Double Room, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Double Room, Balcony, Sea View (3 adultos)

  • 237 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Superior Double Room (2 adults and 1 child)

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Double Room, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Family Room, Pool View

  • Sleeps 4
  • 2 Large Twin Beds and 1 Double Sofa Bed

Family Room, Pool View

  • Sleeps 2
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Double Room Single Use, Balcony, Sea View

  • 237 sq ft
  • Ocean view
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Double Room, Balcony, Sea View (2 adults and 1 child)

  • 237 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Puerto de la Cruz

H10 Tenerife Playa places you next to Lago Martianez Swimming Pools and a short stroll from other popular sights like Plaza del Charco. This 324-room, 4-star hotel welcomes guests with 2 outdoor pools, 2 restaurants, and free in-room WiFi.

What's nearby

  • La Paz Lookout - 8 min walk - 0.5 miles
  • Plaza del Charco - 12 min walk - 0.7 miles
  • Taoro Park - 14 min walk - 0.8 miles
  • Loro Park - 4 min drive - 1.5 miles
  • Lago Martianez Swimming Pools - 8 min drive - 0.3 miles

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 25 min drive

Restaurants

  • ‪Bar el Camino - ‬8 min walk
  • ‪Hotel Teide Mar - ‬19 min walk
  • ‪Zicatela - ‬9 min walk
  • ‪Apricot - ‬18 min walk
  • ‪Vinoteca Con Pasión - ‬7 min walk

About this property

H10 Tenerife Playa

Beach fun in 2 outdoor pools, near Lago Martianez Swimming Pools
Guests of H10 Tenerife Playa enjoy 2 outdoor pools, a children's pool, and a gym. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this beach hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Other amenities include balconies, minibars, and hair dryers.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Dutch, English, French, German, Italian, Spanish, Swedish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Street parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 11 for adults and EUR 5.50 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bar Tinerfe
  • Restaurante El Drago
  • Restaurante El Lagar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Sauna

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • In a nature reserve
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Day gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 11 for adults and EUR 5.5 for children
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Program (H10 Hotels)
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • The minimum check-in age for Spring Break is 18 years old.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • This property uses solar energy, plus eco-friendly cleaning products.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Safety Program (H10 Hotels).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Pool access available from 9:00 AM to 6:00 PM.
  • A charge for a mandatory Christmas Day gala dinner on December 25 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

H10 Playa Tenerife
H10 Tenerife Playa
H10 Tenerife Playa Hotel
H10 Tenerife Playa Hotel Puerto de la Cruz
H10 Tenerife Playa Puerto de la Cruz
Playa Tenerife
Tenerife H10
Tenerife H10 Playa
Tenerife Playa
Tenerife Playa H10
H10 Tenerife Playa Hotel
H10 Tenerife Playa Puerto de la Cruz
H10 Tenerife Playa Hotel Puerto de la Cruz

Frequently asked questions

Is free cancellation available at H10 Tenerife Playa?

H10 Tenerife Playa provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

What can I see around H10 Tenerife Playa?

This hotel is located in Puerto de la Cruz, a short 1-minute walk from Lago Martianez Swimming Pools and also 12 minutes on foot from Plaza del Charco. You'll also find Playa Martianez and San Telmo Promenade less than a mile away.

Is there parking available at H10 Tenerife Playa?

No, there isn't parking available at the hotel.

Is there a spa at H10 Tenerife Playa?

Spa services at the hotel include aromatherapy, body scrubs, massages, and mani/pedis.

Does H10 Tenerife Playa have a casino on the premises?

No, H10 Tenerife Playa doesn't have a casino.

Is there an indoor pool at H10 Tenerife Playa?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 9:00 AM and 6:00 PM.

Is H10 Tenerife Playa a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a poolside bar, and an ocean-view restaurant.

Does H10 Tenerife Playa have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does H10 Tenerife Playa have a restaurant that serves breakfast?

Yes, H10 Tenerife Playa has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does H10 Tenerife Playa allow pets to stay for free?

No, pets aren't allowed at H10 Tenerife Playa though service animals are welcome.

Are there connecting rooms at H10 Tenerife Playa?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from H10 Tenerife Playa?

The closest major airport to H10 Tenerife Playa is Santa Cruz de Tenerife (TFN-Tenerife North), which is 17 mi away (25 minutes by car). Another top airport is Tenerife South Airport (TFS), which is around 25.7 mi away.

Can I book a room with a balcony at H10 Tenerife Playa?

Yes, every guestroom at H10 Tenerife Playa comes with a balcony with some featuring ocean or pool views.

H10 Tenerife Playa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 141 out of 436 reviews
Rating 8 - Good. 195 out of 436 reviews
Rating 6 - Okay. 66 out of 436 reviews
Rating 4 - Poor. 20 out of 436 reviews
Rating 2 - Terrible. 14 out of 436 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Caroline

Liked: Cleanliness, staff & service

Great staff - not entirely 4 star

The majority of staff were really helpful and kind and added to my solo visit. Despite mynoriginal booking needsbbeing clear and speaking in advance with the hotels reservations i was given a room on the 8th floor with mainly a street view on arrival. It was late so i took it. The next i day moved to suit my needs and disabilities. The room was comfortable, but i had to get my AC fixed. Despite being all inclusive it did not include tea/coffee etc in the room and i had to pay extra for this. The pool area is very nice and kept well. The pool bar is welcoming. However the all inclusive food offering is not good. It's all chicken nuggets, chips and burgers. A side salad is the only healthy option. There are different menus for different classes of guests. The food in the buffet was decent, but again the healthy options for lunch and dinner were from the grill and salad. A lot of food was deep fried or in rich sauces. So hard for us on a healthy eating regime. Breakfast dud provide a reasonable selection of healthy food. The location was excellent along the seafront. These was music/entertainment most evenings in the bar area. The hotel doesn't provide a transfer service. A taxi from/to the South Airport is €140 each way.
Stayed 14 nights in Jan 2025

8/10 Good

NAOMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my time here! The staff were kind, informative and helpful throughout my stay.
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right in the centre of Puerto de la Cruz, my room had a sea view & balcony overlooking the lido which was nice. I lost my mobile in a taxi and the reception staff (who are very friendly!) phoned the local taxi company and got it back for me which I wouldn't have been able to do on my own as the taxi company only speaks Spanish so I am very grateful for this. Would recommend this hotel.
Stayed 6 nights in Oct 2023

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with an excelent staff. Great food, great location.
Stayed 10 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel, wonderful staff.

Nice hotel, really helpful reception staff. Bar staff a little under staffed. Bedrooms and facilities generally are great. Air con in the room is clearly restricted to around 20-21°C which was a little to warm, despite the controls reading 16.
Stayed 7 nights in Nov 2024

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great amenities
Stayed 6 nights in Nov 2024

10/10 Excellent

jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jacqueline

Stayed 1 night in Nov 2024

8/10 Good

Cody Edward

Liked: Staff & service, amenities, property conditions & facilities
Food was amazing and a great selection
Stayed 10 nights in Oct 2024

10/10 Excellent

Carol

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely people, clean property, great buffet food, convenient location
Stayed 4 nights in Oct 2024

8/10 Good

Vladimir

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area with access to everything
Stayed 4 nights in Oct 2024

10/10 Excellent

Andrea

Traveled with partner
Liked: Amenities, property conditions & facilities
Great way to explore part of Europe
Stayed 7 nights in Aug 2024

8/10 Good

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly front desk.
Stayed 3 nights in Jul 2024

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

Great location in Puerto De La Cruz, close to shops, restaurants and bars. You do get noise from outside in the sea view rooms. Rooms are smaller than newer hotels but has everything you need. Food was good. Hotel very clean and staff friendly.
View from sea view room.
Stayed 3 nights in Jun 2024

8/10 Good

Helen

Stayed 6 nights in May 2024

6/10 Okay

Lenis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a big problem with A/C during my stay
Stayed 3 nights in Apr 2024

6/10 Okay

priya

Stayed 2 nights in Apr 2024

8/10 Good

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Andrea

Stayed 6 nights in Dec 2023

8/10 Good

Efrain

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

6/10 Okay

Edward

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This place needs a lot of work. Very dated. Doors banging loudly because they dont latch properly. The online photos are deceiving. Would not recommend staying here.
Stayed 6 nights in Feb 2023

10/10 Excellent

john

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff in all departments. All inclusive food buffet well stocked with various fare. Dinner theme nights were great. Tenerife bar staff were very accomodating and the cleaning staff freshened up our room daily
Stayed 7 nights in Jan 2023

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2022

6/10 Okay

yaron

Stayed 4 nights in Jul 2022