Kore Tulum Retreat and Spa Resort - Adults Only

Adults-only resort with 4 hot tubs and free breakfast

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Where to?

Dates

June 2025

July 2025

Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers

Free minibar, in-room safe, desk, iron/ironing board

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar
Hot Tub
Room service
Breakfast included

Explore the area

Carr Tulum Boca Paila Km 3.85, Tulum, QROO, 77780

Las Palmas Public Beach
‪15 min walk‬
Playa Paraiso
‪4 min drive‬
Tulum Mayan Ruins
‪9 min drive‬
Tulum Intl. Airport (TQO)
‪53 min drive‬

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Room options

Jacuzzi Suite, Garden View Kore

646 sq ft
Sleeps 2
1 King Bed

Jacuzzi Suite, Garden View Tulum

640 sq ft
Sleeps 3
2 Double Beds

Double Suite Standard With Garden View

Sleeps 2
1 King Bed

Double Suite Standard With Garden View

Sleeps 3
2 Queen Beds

About the neighborhood

Tulum

Located in Zona Hotelera, Kore Tulum Retreat and Spa Resort - Adults Only is within a 5-minute walk of Tulum National Park and within 15 minutes of other popular attractions like Las Palmas Public Beach. This 94-room, 4.5-star resort has indoor private hot tubs along with free breakfast and an outdoor pool.

View more Resorts in Tulum

What's nearby

Tulum National Park - 3 min walk - 0.2 miles
Las Palmas Public Beach - 15 min walk - 0.8 miles
Tulum Beach - 3 min drive - 1.8 miles
Playa Paraiso - 4 min drive - 1.4 miles
Tulum Mayan Ruins - 9 min drive - 4.2 miles

Getting around

Tulum Intl. Airport (TQO) - 54 min drive

Restaurants

‪Papaya Playa Beach Club - ‬10 min walk
‪Kin Toh - ‬16 min walk
‪Rossina Cafe - ‬5 min drive
‪Carl's Jr. - ‬3 min drive
‪Mateos - ‬18 min walk

About this property

Kore Tulum Retreat and Spa Resort - Adults Only

Adults-only resort with 4 hot tubs and free breakfast

Kore Tulum Retreat and Spa Resort - Adults Only features karaoke, an outdoor pool, and a gym. There's free parking if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and luggage storage. Other amenities at this adults-only resort include 4 hot tubs, a sauna, and free WiFi in public areas.

Guests can expect free WiFi and flat-screen TVs with satellite channels. Along with relaxing touches like rainfall showers and jetted tubs, bathrooms offer hair dryers and free toiletries. Other amenities include indoor private hot tubs, free minibar items, and sitting areas.

4 hot tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Languages

English, Spanish

Similar properties

Pool
Breakfast included
All inclusive
Spa

$400 nightly

Jul 6 - Jul 7

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Free in-room WiFi has a 1-device limit
Available in some public areas: Free WiFi
WiFi in public areas is free with a 1-device limit

Parking and transportation

Free secured, uncovered self parking on site
Limited onsite parking
Onsite parking includes off-street options

Food and drink

Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
2 bars/lounges
A poolside bar
A restaurant
A swim-up bar

Restaurants on site

Nirvana Restaurant

Things to do

4 hot tubs
Bicycle storage
Billiards/pool table
Free bicycle rentals
Games
Gym
Karaoke
Outdoor pool
Sauna
Shopping
Steam room

Conveniences

24-hour front desk
Gift shop/newsstand
Grocery/convenience store
Hair salon
Luggage storage

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

Meeting room

Outdoors

Beach loungers
Beach towels
Garden
In a national park
Pool loungers
Pool umbrellas
Terrace

Spa

10 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Reflexology
Sports massages
Swedish massages

Accessibility

10 steps to reach entrance
No elevator
Smooth flooring in room

2 floors
6 buildings
Built in 2008
Mediterranean architecture
Smoke-free property

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bathrobes
Free toiletries
Hair dryer
Jetted bathtub
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

Flat-screen TV with satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Free stocked minibar
Limited room service

Air conditioning
Ceiling fan
Connecting rooms available
Desk
Iron/ironing board
LED lighting
Phone
Safe
Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age: 18

Check-out

Check-out before noon

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Breakage deposit: USD 200.00 per stay
Destination fee: USD 13 per person, per night. This fee does not apply to children under 1 year of age.
A damage deposit of USD 200.00 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector and a security system

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a smoke detector and a security system.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

Pool access available from 7:00 AM to 10:00 PM.
Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.
Noise-free rooms can't be guaranteed.
Free in-room WiFi has a 1-device limit. WiFi in public areas is also free and has a 1-device limit.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Wellness Resort

Zenserenity

Zenserenity Resort

Zenserenity Tulum

Zenserenity Wellness

Zenserenity Wellness Resort All Inclusive

Kore Tulum Retreat Resort Adults Only-All Inclusive

Zenserenity Wellness Tulum

Kore Tulum Retreat Resort Adults All Inclusive

Kore Retreat Resort Adults All Inclusive

Kore Retreat Resort Adults Only-All Inclusive

Kore Tulum Retreat Adults Only-All Inclusive

Kore Retreat Adults Only-All Inclusive

Kore Tulum Retreat Spa Resort Adults Only All Inclusive

Frequently asked questions

Can I book all-inclusive rates at Kore Tulum Retreat and Spa Resort - Adults Only?

Kore Tulum Retreat and Spa Resort - Adults Only has all inclusive rates that come with all meals included.

Are free cancellation options available at Kore Tulum Retreat and Spa Resort - Adults Only?

Kore Tulum Retreat and Spa Resort - Adults Only offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What is there to do near Kore Tulum Retreat and Spa Resort - Adults Only?

This resort is situated in Zona Hotelera within a 10-minute walk of Tulum National Park and Jaguar Park. You'll also find Tulum Beach and Tulum Mayan Ruins within a short drive.

Will I be able to park at Kore Tulum Retreat and Spa Resort - Adults Only?

Yes, secured self parking is offered for free at the resort. Bicycle parking is also available for guests.

Is there a spa at Kore Tulum Retreat and Spa Resort - Adults Only?

Spa services at the resort include deep-tissue massages, sports massages, body wraps, and reflexology.

Does Kore Tulum Retreat and Spa Resort - Adults Only feature a casino at the property?

No, Kore Tulum Retreat and Spa Resort - Adults Only doesn't have a casino.

Is there an indoor pool at Kore Tulum Retreat and Spa Resort - Adults Only?

No, this resort doesn't have an indoor pool; however, there are an outdoor pool and 4 hot tubs. Guests have pool access between 7:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Kore Tulum Retreat and Spa Resort - Adults Only?

This adults-only resort offers plenty of amenities for couples including an outdoor pool, a poolside bar, and an ocean-view restaurant.

Does Kore Tulum Retreat and Spa Resort - Adults Only have a hot tub?

Yes, all guestrooms at this resort have private indoor spa tubs.

Does Kore Tulum Retreat and Spa Resort - Adults Only feature a restaurant that includes a breakfast menu?

Yes, Kore Tulum Retreat and Spa Resort - Adults Only serves free cooked-to-order breakfasts at Nirvana Restaurant each morning.

Does Kore Tulum Retreat and Spa Resort - Adults Only allow pets to stay for free?

No, pets and service animals aren't allowed at Kore Tulum Retreat and Spa Resort - Adults Only.

Does Kore Tulum Retreat and Spa Resort - Adults Only have connecting rooms?

Yes, this resort has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Kore Tulum Retreat and Spa Resort - Adults Only?

The closest major airport to Kore Tulum Retreat and Spa Resort - Adults Only is Tulum Intl. Airport (TQO), which is 27.6 mi away (54 minutes by car).

Can I book a room with a balcony at Kore Tulum Retreat and Spa Resort - Adults Only?

Yes, some guestrooms at this resort offer either a balcony or a terrace where guests can enjoy ocean or garden views.

Does Kore Tulum Retreat and Spa Resort - Adults Only host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Kore Tulum Retreat and Spa Resort - Adults Only.

Kore Tulum Retreat and Spa Resort - Adults Only Reviews

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

10/10 Excellent

Jeffrey

Mar 9, 2025

Stayed 3 nights in Mar 2025

6/10 Okay

Mauricio, New York

Traveled with partner

Feb 28, 2025

Disliked: Amenities, property conditions & facilities

The staff was helpful, but we didn’t appreciate the dinner staff directly asking for a tip - it felt unprofessional and made us uncomfortable. The property clearly had a lot of money put into it initially, but unfortunately, maintenance seems almost non-existent or at best, minimal. Every treadmill in the gym is broken, and some other machines barely function—again, a clear lack of upkeep. All four outdoor jacuzzis were lukewarm at best, not properly heated. The room itself was spacious and nice, but we noticed maintenance issues like burnt-out bulbs, a dripping shower, and a loose faucet barely hanging on - again, no maintenance. Lastly, while the property is right in front of the beach, there’s no direct beach access as it sits on a rocky shoreline.

Stayed 3 nights in Feb 2025

2/10 Terrible

Raul

Traveled with partner

Feb 26, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Gym equipment all broken

Stayed 10 nights in Feb 2025

6/10 Okay

Anjee E

Feb 18, 2025

Liked: Staff & service

Stayed 8 nights in Jan 2025

6/10 Okay

Tanesha Howell Dwayne

Feb 12, 2025

Stayed 3 nights in Feb 2025

4/10 Poor

Krissy

Traveled with partner

Feb 8, 2025

Disliked: Staff & service, amenities, property conditions & facilities

I tried to enjoy this property to the best of my abilities. The villias with the jacuzzi tubs should not be advertised as the water trinkles out. It would take the entire day if not more to fill up. There is limited food options.

Stayed 3 nights in Feb 2025

2/10 Terrible

Sarah

Feb 5, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Would not recommend this property or trusting expedia in their listings. The property was supposed to have two restaurants. There was only one and the food was a) nothing like as pictured and b) with an extremely limited selection. There was supposed to be a spa. This was closed during my entire stay without a warning or discount. My room was fine but over the windows there were giant duct tape X's so that there couldn't be an unobstructed view. Staff often took a long time to respond to requests, even once I asked them to fill the tub and several hours passed without someone coming even after a reminder. The room service closes without warning. You pay a fee when you arrive to enter the national park which the hotel borders on, and then you have to pay again to actually enter the park as the hotel doesn't have an agreement with them? The plastic cups were cheap, nothing was really as pictured, and expedia has offered no compensation for this completely misadvertised listing, saying "the property has to approve the refund and they do not", even though the property told me in person that they would. Go somewhere else in Tulum. At the very least somewhere with beach access so you can escape your accommodation if you run into the same misfortune.

Stayed 7 nights in Jan 2025

8/10 Good

Rowan

Traveled with partner

Feb 3, 2025

Liked: Staff & service, amenities

A quiet resort , needs some tlc to give it life again, Good location

Stayed 5 nights in Jan 2025

2/10 Terrible

Tahseen

Feb 1, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2025

4/10 Poor

Mette

Traveled with partner

Jan 23, 2025

Disliked: Property conditions & facilities

Property is in need of some TLC. The place is rundown and sad looking.

Stayed 1 night in Jan 2025

2/10 Terrible

JORDAN

Traveled with partner

Jan 19, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Disgusting hotel. I left after 1 night (was supposed to have 6 in total). I was having no water in the room. As a policy they shut it down between midnight to 6am every night. I was promised a refund but the hotel manager is not responding to Expedia and not answering the phone nor messages Stay away this place is a pure scam!!!!!!

Stayed 5 nights in Jan 2025

2/10 Terrible

Fahad

Jan 13, 2025

Liked: Staff & service

Disliked: Cleanliness

We left after our first night there. Couldn’t get our money back for the remainder of our stay.

Stayed 4 nights in Dec 2024

2/10 Terrible

Gil Igal

Traveled with partner

Jan 11, 2025

Disliked: Staff & service, amenities, property conditions & facilities

If I could give 0 stars I would. No water between midnight to 6am. As a matter of policy, they simply turn it off. Described to me as a “little inconvenience” by the lady in the reception, who confirmed it’s every night like this. We booked 6 nights with this hotel and left after the first night. The morning after upon checking out I demanded to get a refund for the rest of the nights I was told By another receptionist that it’s just a one time thing, Don’t believe them if they tell you that it’s an issue that resolved, it’s not. I mean at least be honest with me and don’t lie! When I requested the refund they said I need to contact the agent I booked from - which was Expedia, which I did. They claim that the booking was done through “Hotel beds”, website I never heard of and claim they didn’t get any message from Expedia about my refund, thought I have chat screenshots and records of all communications with Expedia and with the hotel. Doesn’t look at all like the photos, very dirty and disappointing. Please, do yourself a favor, stay away!!!!!

Stayed 1 night in Jan 2025

4/10 Poor

Parisa

Traveled with partner

Jan 10, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

The property needs a TOTAL renovation. It was dirty, with walls full of crack. Not happy at all and won’t come back again!

Stayed 7 nights in Jan 2025

10/10 Excellent

Cathleen

Jan 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Latasha

Jan 9, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

ood morning Fenriquez We checked into Kore Tulum on Friday Jan. 3, 2025, during the check in process we were informed about the policy of lost keys and lost bracelets. However we were not informed about the water being turned off at certain time of the night. We left our room around 9pm and returned to the hotel with no running water, which is totally unacceptable. The hot tub was dirty and prior to leaving the hotel the water in the hot tub the water pressure was very low. Are returning to our room after a long night on vacation we were hit very a very uncomfortable unpleasant situation to not being able to take a shower. The front staff members inconveniently offered us to walk to another building in the late night to take a shower for 10 different people. This is not how I expected my vacation to be. This morning we asked to be changed to another building and room because the staff informed us that water will be shut off every night from 12am to 5am. Also the water temperature was cold this morning once the water was turned back on. We are requesting to be moved into new rooms where the water is not being shut off! The staff Sebastian stated the water is only turn off in building 1 and 2! This is not fair that we pay our money to stay and can’t enjoy and nice how shower once we come in from our night out. The shower towels were dirty the sheets! This was the worst hotel i have ever stayed in.

Stayed 3 nights in Jan 2025

2/10 Terrible

Trenae

Jan 7, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This is the worst property ever save yourself and do not stay here there was no running water st night jacuzzi didn’t work and that was an upgrade. There was no help from Expedia or staff regarding this matter we had to be back before 11 to shower we were offered another room not to switch but to shower in .

Stayed 3 nights in Jan 2025

2/10 Terrible

imani

Traveled with family and small children

Jan 6, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I would like to request a full Refund just for my Stay I had the absolute most horrendous experience in my entire life at the resort we stayed in. Upon arrival they informed us about the room key and wrist band me and party went out to eat came back to the ac not working and no running water when we told the staff they said there was nothing they can do about it we had to go to another room to shower which was about a 5 min walk outside in the dark the next morning we were told the water would be back on and wasn’t the water pressure was really low an there was no hot water please do something about this manner I spoke with the resort ppl an informed them that I would be requesting a full refund and they said to go through the booking agency also the restaurant we ate at the menu was out of everything the whole experience was horrible and a waste of time in a beautiful country

Stayed 3 nights in Jan 2025

2/10 Terrible

Markeasha

Traveled with family

Jan 6, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

From the time of arrival my experience was horrible. They had my reservations wrong and refused to help resolve the issue. When I asked for management they again refused to allow me to speak with management the entire time. Once night fell and I wanted to shower from a long day of travel; there was no water. The staff stated they turn the water off every night until 5am. This was the most inconvenient thing I have ever heard of. The towels left in the room were dingy as ever. They basically looked black they were so nasty. The hot tub I had in the room for up charge did not work. I asked for a microwave and staff told me the microwave was in the restaurant and when I went to the restaurant who stated there is no microwave it’s broke. The entire resort was nasty, old and looks like it’s closed down. My entire stay was horrible. I am requesting a refund for my stay as I have discussed with the resort staff as well.

Stayed 3 nights in Jan 2025

2/10 Terrible

Domonic

Traveled with group

Jan 6, 2025

Disliked: Staff & service, amenities, property conditions & facilities

mole unclean no water AC, not working

Stayed 3 nights in Jan 2025

2/10 Terrible

Ghanshyam

Jan 6, 2025

Stayed 14 nights in Nov 2024

10/10 Excellent

Priscilla Tiffany

Jan 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Dec 2024

8/10 Good

Elizabeth

Dec 30, 2024

Liked: Cleanliness

Disliked: Staff & service

Stayed 6 nights in Dec 2024

2/10 Terrible

Ghanshyam

Traveled with family

Dec 17, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This property was so awful that me and my family checked out after just one night. The towels were not clean, nor were the rooms. "Room Service" did not exist. I took pictures of the clumps of chlorine in the pool. Two restaurants were advertised; the hotel only had one. The list of problems with the place is endless. It is fraudulent of Expedia to advertise this hotel the way that it does. There should be laws against this.

Stayed 14 nights in Nov 2024