Clean, convenient, helpful & friendly staff. Two minor annoyances 1) key cards had to be reset 3 separate times (different members of our group so it wasn’t a user error issue) 2) group of smokers congregating at the entrance. (Night and day) Walking through the smoke clouds and spit on the ground was gross.
Location is convenient, but most disappointed with tye cockroaches we found in the unit.
Location to the park. The wifi did not work in the room even though we paid for the best suite
Very nice staff
No sheets for sofa bed and we booked gor 5 people. Not enough towels. THis hsppenS alot. Why?
Nothing
This property is in an unsafe neighborhood. Do not stay here and if you do, do not leave your room at night! The hotel is also filthy! The chairs in the lobby are ripped and torn. There didn’t have blankets and pillows for the pull out couch.
Nice place
Great property close to where I was traveling to.
There was a lot of outside noise every night.
Bathroom was not clean upon arrival. We were told no housekeeping staff on hand to clean it, so we had to clean the bathroom ourselves before using. Faucet in sink only trickled water the entire time. Also did not have any extra pillows, and the lobby bathroom was filthy as well. Batteries in remote were dead. Staff is nice at this property, but housekeeping and maintenance needs work.
Love everything enjoyed the pool thank you
Property is in a terrible neighborhood. But worse they down graded us from two double beds to a single leaving nowhere for our kids to sleep. The room wasn’t ready until after 7:00 pm because they didn’t have enough housekeepers. When we got to our floor there were 3 other families sitting in the hallway because none of the key cards worked. Ours didn’t either. The only saving grace was the staff were at least friendly and apologetic, but overall the worst experience I’ve had at a Holiday Inn Express.
Beautiful Hotel.
This hotel is perfect if you’re going to Busch Gardens. They have a free shuttle to take you there and pick you up. The staff is friendly. The hotel is clean. The free breakfast was good. It’s also about ten minutes from the zoo too.
Good location
Transportation to and from Bush Gardens. All the staff was so professional and very kind.
I usually stay at holiday inn because they're nice, clean and affordable... This one however looked more like a cheap motel, bathtub super nasty, old and rusty toilet, and old sheets and towels, staff was weird and rough, the room key stopped working at all and they had to open our room with a machine of some sort, and let us without a key for our room for the night... Weird gests too, and used drug bags in the elevator.. Like the tine small ziplock bags lol.. Thank goodness it was only one night... Super bad stay
Busch Gardens Tampa Bay is within a mile (2 km) of Holiday Inn Express & Suites Tampa USF Busch Gardens, an IHG Hotel, and other popular sites like University of South Florida are within a couple of miles (3 km). This 123-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free buffet breakfast is served each morning from 6:30 AM to 10:00 AM.
Guests can expect 32-inch LCD TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Guests of Holiday Inn Express & Suites Tampa USF Busch Gardens, an IHG Hotel have access to an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Clean, convenient, helpful & friendly staff. Two minor annoyances 1) key cards had to be reset 3 separate times (different members of our group so it wasn’t a user error issue) 2) group of smokers congregating at the entrance. (Night and day) Walking through the smoke clouds and spit on the ground was gross.
Location is convenient, but most disappointed with tye cockroaches we found in the unit.
It sounds like our location was a hit, and we hope you were able to see all of what Tampa has to offer. However, we are deeply disappointed that the cleanliness of your accommodations was a cause for concern. We hope you spoke with the front desk as they are happy to assist in making any necessary changes to accommodations to meet your expectations better. That said, our staff does implement preventive measures to address any issues with pests, and there is rarely cause for concern. We hope you will stay with us again so that we can change your perception.
Location to the park. The wifi did not work in the room even though we paid for the best suite
Dear Ramesh, We are grateful for the opportunity to host you. Thank you for mentioning our enviable location across the street from Busch Gardens. We'll reach out to our internet service provider regarding your Wi-Fi issue, and we appreciate you bringing this to our attention. If your travels bring you back to Tampa, we hope you will consider staying with us again.
Very nice staff
Dear John, We loved hosting you at Holiday Inn Express & Suites Tampa USF-Busch Gardens. Thank you for taking a moment to share your compliments on our friendly team members! We can't wait to see you again next time you travel to Tampa!
No sheets for sofa bed and we booked gor 5 people. Not enough towels. THis hsppenS alot. Why?
Dear Florenceann, We always appreciate feedback from our guests, and we're happy to see your overall stay was enjoyable. However, we apologize for any concerns about the linens and towels, and we'll pass your comments along to our housekeeping staff. Should you find yourself back in the area, please come see us again.
Nothing
Dear Jennifer, Thank you for staying with us and taking the time to share your thoughts. We're glad your overall stay was pleasant, and we look forward to your next visit.
This property is in an unsafe neighborhood. Do not stay here and if you do, do not leave your room at night! The hotel is also filthy! The chairs in the lobby are ripped and torn. There didn’t have blankets and pillows for the pull out couch.
Dear Amanda, We strive to provide our guests with a safe atmosphere and clean and well-maintained accommodations, and we are sorry to hear about your concerns on this occasion. We will certainly take your concern into consideration as we work to uphold our standards. Thank you, and we wish you safe and happy travels ahead.
Nice place
Dear Pavel, Thank you for the outstanding rating of your recent stay at Holiday Inn Express & Suites Tampa USF-Busch Gardens. We're glad you enjoyed our accommodations. It's our hope you'll allow us to host you again should your travels bring you back to Tampa.
Great property close to where I was traveling to.
Dear Tamakia, Thank you for taking a moment to review your stay at Holiday Inn Express & Suites Tampa USF-Busch Gardens. It's fantastic to hear that our convenient location was exactly what you were looking for! Next time you are in the area, we hope to be your first choice for accommodations!
Dear Richard,Thank you for your feedback. We're thrilled to know you enjoyed our convenient, clean accommodations and wonderful staff. However, we apologize for any disappointment with the room key and smoke you encountered. These issues are important to us as we actively work to improve our guest experience.