Swissotel Tallinn5.0 out of 5.0
Recent guest reviews
This hotel is very charming, well decorated and comfortable. I was upgraded to a nicer room for free and when I got ill the reception desk found and booked a doctor's appointment for me, which was very helpful. The rooms are nice, bathrooms are excellent and the spa/pool facilities are very relaxing.
I stayed in this hotel for more than 20 times. There are many good reasons to stay in Swissotell: great location, harbour view, large and clean rooms, excellent breakfasts, warm swimming pool and steam sauna. Staff is very professional, very friendly and always makes your stay enjoyable.
My husband and I stayed at this lovely hotel for 3 nights and we loved it. All the staff were amazing and helpful and they even went the extra mile and provided me with a birthday cake when we arrived. The rooms were so clean and tidy and the bathroom was so well presented. I love a heated floor. Thank you to all the staff and we wish you well. Kenneth & Paul
I usually stayed in Radisson hotel but this time I decided to try Swisshotel. The differences are not big, just nuances. After my stay I felt Swisshotel is a bit better. Could be nice design and good arrangement. My december accomodation is now booked in Swisshoet
When walking towards the check in desk you might think you are in a shopping mall...people walking in and out, as in the Stockman mall next door . My spacious and clean room was high up in the sky and one side was one large window overseeing the entire city. Good bed, great bathroom and a complete breakfast with very good food . Good coffee served at the table unlike most new breakfast places....Easy lightning system, enough outlets next tot the bed and a well designed room with eg a luggage counter large enough for any suitcase . The overall design of the room was very customer friendly but the overall style is not my cup of tea .In Tallinn probably the best place however .
Everything like it should be Service was like it should be in this level hotel. Rooms excellent. Service perfect. Breakfast was on continental level. Location perfect and safe. Only minus was limited range of menu in restaurant.
The hotel is located a short walk from the old town and directly beside the fantastic department store Stockmann. The rooms are very large, extremely comfortable and great views across the city. We had room service which was excellent. Breakfast was of a very high standard and all staff were polite and friendly.
Arrival and check in at the hotel was seamless - with luggage delivered to the room quickly. Room was modern, beds comfortable and bathroom more than adequate. Breakfast selection isn't great but staff in restaurant are attentive and friendly. Horizon Bar on the top floor was the place to be in the evening but note that on some nights there was a long wait to gain access as this is apparently the place to be seen in Tallinn. Hotel guests should be given priority over non-guests. A couple notable area for improvement - rooms should be cleaned and made up before midday... and not at 3:30pm in the afternoon. Likewise, turn down seemed a little hit and miss. Happened once during 5 night stay. All in all, a comfortable and clean hotel. Convenient location - walking distance to Old Town, shops and restaurants.
I travel to Tallinn regularly and and I always stay at Swiss Hotel thanks to its quiet bedrooms, wonderful big beds and fantastic gym & spa. The rooms with bathtub are great (be sure to select one). The breakfast is good and the hotel has excellent service. The in-room dining + restaurant could be improved.
I stayed on the 26th floor and really liked the views. Huge windows! I also enjoyed the bath and the entire setup. It was a pleasant environment, nice sauna, relaxing room at the gym, positive service, convenient location (max 7 min walk to the traditional city center).
Reviews from Trip Advisor
95% of guests recommend this hotelTotal of 2222 reviews