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CRU Hotel

4.0 out of 5.0

Recent guest reviews

A nice hotel in the heart of Tallinn's Old Town. It is connected to an excellent restaurant, which meant that the breakfast was superb. Service was friendly and efficient. My single room was very small and it wouldn't be fun to spend a lot of time in there, but I think it was one of the cheapest options so the other rooms may have been more impressive.

This hotel is situated in the old town which I would highly recommend... the location couldn't have been more perfect so for this, I would expect you pay a premium. However, given the 4.5/5 trip advisor review, we would have expected a little more from our room. With a 20% discount, the room was still €115 per night, and for this we we were in a very small room (room 7) - no bedside table, nowhere to keep toiletries in the bathroom, nowhere to store clothes or unpack... having said this, we made do just fine for the 5 nights we were there, and the hotel itself is just lovely, such an interesting building! The breakfast is small but very nice (the daily sweet treats are a lovely added extra!) - however one morning they ran out of bread and were unable to replenish so no toast?! (a pretty basic item to keep well stocked I would have thought?)... some of the staff could have been more smiley, however the lady who checked us out was so helpful and patient. Hit and miss! but overall we thoroughly enjoyed Tallinn and this hotel made a lovely 'base' - quiet and a good night's sleep which is the most important thing on holiday!

This is just one of the greatest place we have ever been! Also the restaurant by the Hotel Cru was really good. Rooms are special, some of them small, but still staying here is different compared to larger hotels.

This small hotel in the historic area has lots of charm. But be aware that with the quaint rooms and ambiance come at a price. The 2 flights of stairs were a challenge for a senior in our group and the room had several ledges in the flooring which tripped up a 30 and 50 year olds. Additionally, the breakfast selection was disappointing and not as good as the other places we stayed in the Baltics. Though we did appreciate the breakfast to go offer since we had an early flight

This hotel is located near the Viru Gate in Old Town. It is a short walk to bus stops that will take you to either the airport or the intercity bus terminal. It can be quite a walk from the door to your room, through twisting corridors and up and down steps. Our room was much larger than most hotel rooms. It featured a four-poster bed and a sofa with coffee table. There were two free electrical outlets for recharging gadgets. Everything in the bathroom worked properly. However, the shower stall is on the same level as the rest of the bathroom, and so the floor will flood when you shower. The safe in the room is a big heavy box, which you open with a heavy old-fashioned key. There was plenty of storage space for two people in a four-day stay. The breakfast buffet is not large, but it includes everything to accommodate the different concepts of breakfast that the guests will have. There is coffee Americano in urns, and the staff will make expresso, latte, etc. on request. There can be some noise early in the evening from the restaurant in the courtyard, but it doesn't last very late.

I stayed here as a solo traveller in August. I took the ferry across from Helsinki and walked to Hotel CRU and left via the airport. Hotel CRU is ideally located, so close to the old town square and castle complex as well as easily accessible from the ferry terminal and airport by bus. I arrived from Helsinki on the ferry and left through the airport and had an easy journey both times. The hotel is perfect for exploring the old town of Tallinn as it makes up part of the old town street. The hotel itself was somewhat a labyrinth to navigate and had no elevator which was a minor struggle for me with my luggage but it is definitely worth it to be located in an original Tallinn building. The room was nicely laid out, small but modern with everything you need including a safe, which is a huge plus for me as an international traveller. The breakfast was great, not a very large selection but everything I would usually have at breakfast. The staff at breakfast were also very friendly. The reception staff were helpful and attended to anything I needed. They were also happy to keep my luggage after I had checked out. I had a lovely stay at the Hotel CRU and would highly recommend this hotel to anyone who wants to be amongst it all in Tallinn. A bit of a treat hotel for me and it was definitely worth it! I look forward to staying here again on my next visit to Tallinn!

We loved our stay in the Hotel CRU :) After several weeks travelling, we felt comfortable, relaxed and well looked-after here. Our room was spacious, great beds, lovely bathroom and shower. The reception staff were friendly and very helpful, advising us on activities and transport arrangements. The hotel is in a great location on one of the main streets, and has been given stylish modern touches inside a rambling old merchant's house. I loved the hotel's special rye bread at breakfast :) We would definitely recommend the Hotel Cru to other visitors to Tallinn!

Stayed there for five nights in August. Great location as once you enter the Viru Gate of the old town, you can reach the hotel within two minutes. After checking in on the first day, I had a few problems with the room, but with the help of their staff, the problems were solved efficiently and professionally. Here, I really like to thank Ms. Berit, the nice lady on duty that day. I never expect a perfect hotel, but one that strives to solve problems for their guests. The hotel is a very pretty quaint old building, with a character. It is not easy to find a unique hotel these days. Every time I stepped on the stairs and walked along their corridors, it was a pleasant experience. However, I have to admit that the breakfast they provided did not contain a variety of choices. Just something basic. But, the ambience of the restaurant was excellent. The staff were polite and decent. And, when I asked for a cappuccino, it was prepared by the staff with latte-art on it. That was clever. It instantly makes your day start in a perfect way! My impression is that the management team knows very well the strengths and weaknesses of the hotel and that the staff are trained to serve with enthusiasm and politeness. Only one thing I think the hotel may try to improve, which is to minimise the noise level from the retaurant. I understand it is normal to have noise from a restaurant, as diners are enjoying their meals and sharing conversations. But as some rooms are directly above the restaurant, guests may be disturbed by the noise. If you need a peaceful and quiet place to rest, especially in the evening, it may be difficult. But, I believe with such a competent and meticulous management team, the hotel must be able to figure out ways to further improve, if they do perceive it as a problem. Overall speaking, my stay in Cru is one of the most memorable ones.

Tallinn is a tourist magnet and Hotel Cru, an attractive, ancient warren of a place, is a few minutes' walk from the main site, the Town Hall Square. However, there are disadvantages. Vehicular access to the old city is restricted and parking in the multi-storey Viru Centre, outside the line of the old walls, costs €40 for 24 hours. The rooms are small, noisy at night and without air-conditioning. The breakfast is ordinary. On balance, €139.50 per night for a double is steep.

Small charming hotel in centre of old town, great service, friendly staff, great food aswell in breakfast as in restaurant, loved it. No elevator. There were little things as minor therefore 4/5, but afterall, I loved it 😊

Room options

Standard Single Room

Full 1 | Sleeps 1

Deluxe Double Room

King 1 | Twin 2 | Sleeps 4

Suite

Queen 1 | Twin 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

85% of guests recommend this hotel

Total of 320 reviews