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Recent guest reviews

The heat didn't work so well. It was more of a fan blowing air than heat. Only one towel in bathroom for 2 people.

Happy with hotel. Nice and quiet for sleeping. Courteous staff

Location is good. Hotel is filthy. Mold growing in the toilet. Dust on everything hallways were dirty . Staff at the front desk was very nice.

Property centrally located to most of the important places in Auburn. Staff very friendly and perky. The facility is relatively new yet when it rained there were several leaks and the hallways and lobby are were littered with cans and make shift things to catch rain. They are in trouble for the winter. Overall design of the rooms poor and cluttered. Rooms dark and the switches on the lamps hard to locate.

Noisy reception and lobby until 4am in the morning, room not clean in certain areas, broken toilette paper hanger, insufficient towels, some mold in bath ceiling. Not acceptable! Went to the restaurant. No one of the stuff was there! Sorry guys, you have better accommodations in other places

Our bathroom was dirty. It looked like menstrual blood on the side of the bathtub and there were toenail clippings on the floor. They sent a guy right up to clean it. But that’s gross

Nice hotel , clean, comfortable bed. Would stay here again if in the area.

North St Auburn NY

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Holiday Inn Auburn-Finger Lakes Region, an IHG Hotel places you within a 10-minute stroll of Auburn Public Theater and Willard Memorial Chapel. This 3-star hotel has 165 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.


Rooms

All of Holiday Inn Auburn-Finger Lakes Region, an IHG Hotel's 165 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Other standard amenities include free local calls, safes, and ironing boards.


Property features

At Holiday Inn Auburn-Finger Lakes Region, an IHG Hotel, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a conference center, a 24-hour business center, and a computer station.

Room options

Room, 1 Double Bed, Non Smoking (Wheelchair)

1 Double Bed | Sleeps 4

Suite, 2 Bedrooms, Non Smoking

1 King Bed | Sleeps 5

Standard Room

1 Double Bed | 1 King Bed | Sleeps 2

Executive Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for Holiday Inn Auburn-Finger Lakes Region, an IHG Hotel

Everyone (6) Couples (3) Family (3)
3
Partner Couples Family

The heat didn't work so well. It was more of a fan blowing air than heat. Only one towel in bathroom for 2 people.

By , from Auburn NY on Jan 2, 2021

Review comment responded on Jan 2, 2021

Thank you for your feedback, We truly apologize that you had a negative experience at our hotel, We always strive for excellences and fell short this time, hope that we can serve you better the next time your travels bring you to Auburn.

5
Family

Happy with hotel. Nice and quiet for sleeping. Courteous staff

By on Dec 17, 2020

Review comment responded on Dec 17, 2020

Thank you for your positive feedback. We sincerely appreciate you staying with us.

2
Friends Business Business

Location is good. Hotel is filthy. Mold growing in the toilet. Dust on everything hallways were dirty . Staff at the front desk was very nice.

By , from New Jersey on Oct 19, 2020

Review comment responded on Oct 19, 2020

Thank you for your feedback, We truly apologize that you had a negative experience at our hotel, We always strive for excellences and fell short this time, hope that we can serve you better the next time your travels bring you to Auburn.

4
Everyone

By on Sep 8, 2020

Review comment responded on Sep 12, 2020

Thank you for your positive feedback. We sincerely appreciate you staying with us.

4
Everyone

By on Sep 8, 2020

Review comment responded on Sep 12, 2020

Thank you for your positive feedback. We sincerely appreciate you staying with us.

5
Everyone

By on Jan 13, 2020

Review comment responded on Jan 14, 2020

Thank you for your positive feedback. We sincerely appreciate you staying with us. If you leave us a review online we will give you 15% off when you visit us next. Blackout dates may apply**

3
Partner Couples

Property centrally located to most of the important places in Auburn. Staff very friendly and perky. The facility is relatively new yet when it rained there were several leaks and the hallways and lobby are were littered with cans and make shift things to catch rain. They are in trouble for the winter. Overall design of the rooms poor and cluttered. Rooms dark and the switches on the lamps hard to locate.

By on Nov 7, 2019

Review comment responded on Nov 11, 2019

Thank you for taking the time and giving us your feedback. We are sorry to hear that your stay here at the Holiday Inn, Auburn-Finger Lakes Region was not to your satisfaction and for that I apologize.. We appreciate your feedback

2
Family

Noisy reception and lobby until 4am in the morning, room not clean in certain areas, broken toilette paper hanger, insufficient towels, some mold in bath ceiling. Not acceptable! Went to the restaurant. No one of the stuff was there! Sorry guys, you have better accommodations in other places

By on Oct 1, 2019

Review comment responded on Nov 11, 2019

Thank you for your feedback, We truly apologize that you had a negative experience at our hotel, We always strive for excellence sand fell short this time, Thank you for bringing this to my attention, and hope that we can serve you better the next time your travels bring you to Auburn.

2
Partner Couples

Our bathroom was dirty. It looked like menstrual blood on the side of the bathtub and there were toenail clippings on the floor. They sent a guy right up to clean it. But that’s gross

By on Sep 29, 2019

Review comment responded on Nov 11, 2019

Thank you for your feedback, We truly apologize that you had a negative experience at our hotel, We always strive for excellence sand fell short this time, Thank you for bringing this to my attention, and hope that we can serve you better the next time your travels bring you to Auburn.

5
Everyone

By on Sep 19, 2019

Review comment responded on Nov 11, 2019

Thanks for staying with us. We appreciate your feedback

Holiday Inn Auburn-Finger Lakes Region, an IHG Hotel

75 North St, Auburn, NY 13021
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