The Cayuga Inn at the Finger Lakes

Property class: 2.5

Choose dates to view prices

Photo gallery for The Cayuga Inn at the Finger Lakes

A hotel room with a large bed, a chair, a bathtub, and a television.
A modern hotel with a covered entrance, multiple windows, and a parking lot with cars.
A breakfast bar with a fruit bowl, bread display, yogurt containers, and two toasters.
A hotel lobby with a checkered floor, leather sofas, a coffee table, and a reception desk.
A hotel room with two beds, a desk, a chair, a TV, and a dresser.

Reviews

4.2 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
37 William St, Auburn, NY, 13021
  • Place, Seward House Museum
    ‪2 min walk‬
  • Place, Auburn Public Theater
    ‪6 min walk‬
  • Place, Willard Memorial Chapel
    ‪16 min walk‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪52 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking, Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Microwave

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Studio Suite, 1 King Bed, Non Smoking, Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Double Beds, Non Smoking, Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Auburn

Harriet Tubman Home is within a mile (2 km) of The Cayuga Inn at the Finger Lakes, and other popular attractions like Falcon Park are within a few miles (5 km). This 53-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Seward House Museum - 2 min walk - 0.1 miles
  • Auburn Public Theater - 6 min walk - 0.4 miles
  • Fort Hill Cemetery - 13 min walk - 0.7 miles
  • Schweinfurth Memorial Art Center - 13 min walk - 0.7 miles
  • Willard Memorial Chapel - 16 min walk - 0.9 miles

Getting around

  • Hancock Intl. Airport (SYR) - 43 min drive

Restaurants

  • ‪Balloons Restaurant & Catering - ‬18 min walk
  • ‪O'Tooles - ‬10 min walk
  • ‪Dunkin' - ‬16 min walk
  • ‪Little Caesars Pizza - ‬10 min walk
  • ‪Prison City Pub and Brewery - ‬6 min walk

About this property

The Cayuga Inn at the Finger Lakes

The Cayuga Inn at the Finger Lakes features free WiFi in public areas and laundry facilities. There's free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests.
Guests can expect to find free WiFi and 42-inch Smart TVs with cable channels and Netflix. Other amenities include sitting areas, microwaves, and free long-distance calls. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Private wine tours
  • Shopping mall
  • Vineyard
  • Wine tasting room
  • Wine tours

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • In a national park
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • Front entrance ramp
  • Null
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (30 inches high)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 15 per pet, per night
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

The Cayuga At The Finger Lakes
The Cayuga Inn at the Finger Lakes Hotel
The Cayuga Inn at the Finger Lakes Auburn
The Cayuga Inn at the Finger Lakes Hotel Auburn

Frequently asked questions

What's there to see close to The Cayuga Inn at the Finger Lakes?

This hotel is located in Auburn, just steps from Seward House Museum and Auburn Public Theater - Main Stage, and within a short walk of Auburn Public Theater. You'll also find Cayuga Museum of History and Art and Schweinfurth Memorial Art Center less than a mile away.

How much does it cost to stay at The Cayuga Inn at the Finger Lakes?

As of Nov 2, 2026, prices found for a 1-night stay for 2 adults at The Cayuga Inn at the Finger Lakes on Nov 3, 2026 start from $90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Cayuga Inn at the Finger Lakes feature a casino at the property?

No, The Cayuga Inn at the Finger Lakes doesn't have a casino.

Will I find an indoor pool at The Cayuga Inn at the Finger Lakes?

No, there is no indoor pool at this hotel.

Does The Cayuga Inn at the Finger Lakes feature a restaurant that includes a breakfast menu?

The Cayuga Inn at the Finger Lakes offers free continental breakfast each morning though there is no restaurant.

Does The Cayuga Inn at the Finger Lakes allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at The Cayuga Inn at the Finger Lakes for a fee of USD 15 per pet, per night.

Where is the closest airport to The Cayuga Inn at the Finger Lakes?

The closest major airport to The Cayuga Inn at the Finger Lakes is Hancock Intl. Airport (SYR), which is about 26.3 mi away. Another top airport is Cortland, NY (CTX-Cortland County), which is around 29.1 mi away.

The Cayuga Inn at the Finger Lakes Reviews

Reviews

4.2
Rating 10 - Excellent. 12 out of 145 reviews
Rating 8 - Good. 19 out of 145 reviews
Rating 6 - Okay. 11 out of 145 reviews
Rating 4 - Poor. 26 out of 145 reviews
Rating 2 - Terrible. 77 out of 145 reviews

3.6/10

Cleanliness

5.8/10

Staff & service

3.6/10

Amenities

3.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staff was amazing at this location just that alone would have me go back
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
They are improving one room at a time but can’t beat location price it’s across from Sewell museum park walking distance to all in auburn really beautiful small city lots of money has gone into historic prservatiion
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
The Hotel is in the process of renovation and is a little below the standard for the area. We had a nice and clean room and the facility was quiet. The property in general is in need of an upgrade and it appears that the new owners are up tot eh task. We would stay again if we were in the general area.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dont pay more than $50 for this room.... Super sketchy but the front desk guy was very good
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It's an old Days Inn that hasn't had any updating. The AC worked and bathroom and beds where clean. Stayed there because the price was reasonable and the condition appeared better in the pictures. It needs a lot of updating.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Fake pictures of the rooms and hotel
Stayed 3 nights in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only positive was the staff
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is so nasty please don’t ever stay here.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

When I got there Oscar was very helpful get me into my room.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Bed bugs…. Stink to high heaven…. The floors are disgusting, soap scum in the tub.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is like a halfway house for unhoused that the state pays to stay here. Drug deals going down in the hallways, staff actually had a ankle monitor with a bandana to cover it. Forget the breakfast, 2 tables and sketchy items. Coffee and go. Will definitely not stay there again
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
The pictures online did not match the condition of the hotel. The neighborhood was sketchy. The desk staff was very jolly and nice. The carpet on the stairs were filthy and the lobby and outside smelled like weed. Surprisingly the room was comfortable. The bed was good. However it could have been cleaned better. There were limited items at breakfast.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Room was terribly dirty,smelled terrible sheets were stained and the tub was very dirty
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
I should have read reviews. We couldn’t get past the front door. It looks like this is truly a half way house. People are literally living here. Homeless and seedy looking people hanging outside the main entrance. We don’t even check in because it was truly gross.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Amenities
Skipped the breakfast / staff was great room was nice and clean I’ll return for sure
Stayed 2 nights in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The man checking us in was nice but this was by far the dirtiest place I have stayed in my life! The pictures are either photo shopped or taken somewhere else. Also, I think I smoked more marijuana that was outside my window with the people hanging outside my window talking all night! This place should be closed down!
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was totally disgusting. The rooms were filthy and stunk. I actually found another place to stay because I really did not feel safe in the place.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and very accormodating
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was awesome.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
The gentleman at the front desk was super nice and flexible
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast area was very small with only 1 table. Did not stay for breakfast. Rug in room was filthy. Had to wash my feet after walking on the rug and that was after I took a shower. Washcloth came back gray. I did take a photo of washcloth. For some reason my computer won't import my photo from my phone. TV was plugged into a dead outlet. Had to relocate TV plug to get TV to work. Bed was comfy and A/C worked well. Bathroom had an underlying scent of urine.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
I would recommend this property to anyone
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not book here. Pictures are misleading. Room was not clean. Window had a board holding it. Unsafe with all the druggies around. He couldn't get any keys to work so he had to use the master key only. Never ended up staying there. Holiday Inn was wayyyy better!!!
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel looked nothing like the pics. It was very dirty with holes and stains on carpet. The worst of all— the stained sheets and linens. I was stuck bc I had a dog and no other options for hotels or I’d have left.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
We reserved a king bed with a hot tub in the room but we didn’t get that. The bathroom and walls were stained and gross. The pictures of the website didn’t look anything like the actual hotel. I was really disappointed.
Stayed 1 night in Mar 2026