The reception staff were not helpful and dismissively rude.
Located in Sydney Central Business District, Hilton Sydney is next to popular attractions like The Galeries and State Theatre. This hotel has 587 rooms and welcomes guests with conveniences like a restaurant, a full-service spa, and an indoor pool.
For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM. Savor a meal from the comfort of your room with room service, grab a bite to eat at the onsite restaurant or coffee shop/cafe, and mingle with other guests at the free daily manager's reception.
52-inch LCD TVs come with digital channels, and guests can stay connected with WiFi and wired internet. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and designer toiletries. Other amenities include refrigerators, espresso makers, and safes.
Guests of Hilton Sydney enjoy a full-service spa, a nightclub, and an indoor pool. Valet parking is available for AUD 95 per day, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this luxury hotel include a gym, a sauna, and a rooftop terrace.
The reception staff were not helpful and dismissively rude.
Dear LidiaMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We do apologise for falling short of your expectations, particularly with regard to our Reception staff. Rest assured that your comments have been shared with our operational management team for their further review and attention.Thanks again for your input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office