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Heart of the City

3.0 star property

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Photo gallery for Heart of the City

A modern living room with a sofa, a television, and a chandelier.
A dining area with a glass table, four chairs, a chandelier, a brick fireplace, and a view into a kitchen.
A dining area with a glass table and chairs, a chandelier, a brick wall, and a staircase.
A bedroom with a bed, a window with curtains, a wall-mounted picture, and a fireplace.
A compact kitchen with a yellow countertop, a sink, a stove, and a Samsung refrigerator.

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Laundry
  • Kitchen

Explore the area

View in a map
21 Terry St Surry Hills, Surry Hills, NSW, 2010
  • Place, Crown Street
    ‪5 min walk‬
  • Place, Capitol Theatre
    ‪7 min walk‬
  • Place, Hyde Park
    ‪12 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪12 min drive‬

Room options

View all photos for Design Townhome

A dining area with a glass table and chairs, a chandelier, a brick wall, and a staircase.

Design Townhome

  • 969 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Sydney

Heart of the City places you in Surry Hills, within a leisurely stroll of popular sights such as Hyde Park and Capitol Theatre. This 20-room, 3-star guesthouse welcomes guests with in-room amenities like kitchens, refrigerators, and electric kettles.
View more Guest Houses in SydneyOpens in a new window

What's nearby

  • Crown Street - 5 min walk - 0.3 miles
  • Capitol Theatre - 7 min walk - 0.4 miles
  • World Square Shopping Centre - 9 min walk - 0.5 miles
  • Hyde Park - 12 min walk - 0.7 miles
  • International Convention Centre Sydney - 16 min walk - 0.9 miles

Getting around

  • Sydney Central Station - 4 min walk
  • Central Light Rail Station - 4 min walk
  • Sydney Airport (SYD) - 25 min drive

Restaurants

  • ‪Aurora Hotel - ‬1 min walk
  • ‪Keg and Brew - ‬2 min walk
  • ‪Eight Ounce - ‬3 min walk
  • ‪Domino's Pizza - ‬4 min walk
  • ‪Jibbi Coffee Roasters - ‬3 min walk

About this property

Heart of the City

Heart of the City features free WiFi in public areas and laundry facilities. There's free parking if you drive. Staff members can help with accommodation requests, and provide front-desk service during limited hours.
40-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Other standard amenities include kitchens, washers/dryers, and refrigerators.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Family friendly

  • Dining table
  • In-room kitchen
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

More

  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Freezer
  • Kitchen
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Iron/ironing board
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 7:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • This property doesn't allow pets

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
  • Check-in: 2:00 PM—-10:00 PM
  • Check-out: 10:00 AM
The front desk is available during limited hours. Driving? This property offers free parking.
Property Registration Number 2010,PID-STRA-55318

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts cash.

Property is also known as

Heart of the City Guesthouse
Heart of the City Surry Hills
Heart of the City Guesthouse Surry Hills

Frequently asked questions

What's there to see near Heart of the City?

This guesthouse is situated in Surry Hills within a short 11-minute walk of Hyde Park and also 9 minutes on foot from Capitol Theatre. You'll also find Circular Quay and Star Casino within a short drive.

Is there parking available at Heart of the City?

Yes, secured self parking is offered for free at the guesthouse.

Does Heart of the City have a casino on the premises?

No, Heart of the City doesn't have a casino.

Is there an indoor pool at Heart of the City?

No, there is no indoor pool at this guesthouse.

Are there hot tubs at Heart of the City?

No, this guesthouse doesn't have a spa tub.

Does Heart of the City have a restaurant that serves breakfast?

No, Heart of the City doesn't have a restaurant that serves breakfast.

Will Heart of the City allow pets to stay for free?

No, pets aren't allowed at Heart of the City.

Are there connecting rooms at Heart of the City?

No, this guesthouse doesn't feature connecting guestrooms.

How close is the airport from Heart of the City?

The closest major airport to Heart of the City is Sydney Airport (SYD), which is 9 mi away (25 minutes by car). Another top airport is Western Sydney Intl. Airport (WSI), which is around 28 mi away.

Are there rooms with balconies at Heart of the City?

No, there aren't any accommodations with balconies at Heart of the City.

Heart of the City Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

2.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Belinda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is close to the city and has parking however there are a number of issues with the property. The bathroom sink was getting clogged and took a long time to drain. The bathroom floor needed cleaning. There was considerable mould on the bathroom ceiling. The shower curtain is supported by rope. There was also hair in the beds. There is no check in desk as stated online, the property is down a lane directly off the street. The towels were thin and old considering the price we were paying per night. There was also a smell coming from the lane way in the morning that was terrible. The stairs in the unit are very steep and unsuitable for elderly or people with mobility issues. This needs to be communicated online so people are aware. The windows do not lock, however the windows do have bars on them. The property needs to be maintained better considering the price that is being charged per night.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Dinesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023