- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, JCB International, MasterCard, and Visa.
- Parking has height restrictions.
Renaissance Suzhou Hotel4.5 out of 5.0
Recent guest reviews
The staff was very friendly and helpful all around. From the restaurant to the cleaning staff, all were great. Mecon gave me excellent service at the front desk. I also liked the club lounge on the 19th floor.
I have stayed here several times and have enjoyed every stay. The rooms are very spacious and have everything you need. The beds are very comfortable and always get a good night's sleep. Breakfast is excellent with many choices and the chef stations are great for cook to order items. We stay in the club rooms and use the club lounge in the evenings, which is also excellent. The local area around the hotel is worth exploring to. Park near the hotel and JinQi lake. It is only a short taxi ride to downtown. Almost forgot, the staff are very friendly and helpful. The only complaint is the pool table has been removed from the bar. Now means we go to the Blue Marlin but not as good as the table in the hotel was.
Beatiful hotel in Suzhou, all the people are very friensly and helpful. The rooms are big and ckean, the food is execellent. Perfect dtay, i will come back soon. Matthew helps me a lot to find thre.place of interst in the city.
This hotel is in a great location. The staff is prompt and attentive. The recently refreshed rooms look bright and cheery. Love this hotel! The breakfast buffet is great and has plenty of options to choose from.
Another good start to visit in Suzhou at the Renaissance Suzhou hotel. The new look and feel of the recently remodeled rooms and Executive Lounge is very nice. They've added an indoor pool in the last few years too which is a good added amenity. If you need guidance or local recommendations, just see Jace downstairs at the Navigator desk and he'll take care of you. He's one of the many staff here that make me feel at home away from home... Can't go wrong with the new look and feel and very reasonable rates centrally located in the heart of Suzhou Industrial Park
This was my first stay at the Ren in Suzhou Industrial Park and it was great! Staying in the SIP area is nice because of the many bars and diners, but staying here made it even better. The food in the lounge and bar was good, as was the service. I also enjoyed the pool, hot tub, and gym. I must also thank the staff in the lounge and front desk for the many questions they answered. Lynn, Harper, Lucy, Flicker, Caroline, and Kevin were very helpful to me and other guests. Looking forward to my next stay!
We had a dinner at the Chinese Restaurant at this hotel. The food was meticuliously prepared by the chef and it was one of the best meal I had experienced. The ambience was perfect. The chef even came out to meet us to find out whether we were satisfied with the cooking and presentation. The F&B Manager, Vicki, made our day with her personal instruction to her staff to make sure everything was perfect. It was a very memorable experience and the food was awesome. A must visit for those who intend to go to Suzhou for a visit.
Good service provided by Matthew and devin , help was provided . Being in China for the first time ,was made easy by these two , who spoke good English and was as polite. They are an asset. Wishing them all the best
Was a great stay while on my business trip. The breakfast is awesome and also the room service is excellent. The staff is very helpful too, Matthew has been a great help with finding local restaurants around the place.
Good experience for the over all stay, good hospitality. Breakfast was funtastic. We can advice our colleagues to use your services. Thanks for the hospitality.guest service Devin was good job also Matthew good
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
- Indoor pool
Gate to the East is within a mile (2 km) of Renaissance Suzhou Hotel, and other popular attractions like Suzhou Pingtan Museum are within a few miles (5 km). This 4.5-star hotel has 365 guestrooms and offers conveniences like 3 restaurants, an indoor pool, and a 24-hour fitness center. On the riverwalk, it's also near Suzhou University and Suzhou International Expo Center.
Enjoy dining at Food Studio, one of 3 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served each morning for a fee.
All of Renaissance Suzhou Hotel's 365 soundproofed rooms provide sofa beds, refrigerators, and minibars. Guests can expect TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Electric kettles, free newspapers, and free bottled water are also standard.
Renaissance Suzhou Hotel features an indoor pool, a children's pool, and a 24-hour fitness center. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for CNY 800 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, 11 meeting rooms, and a conference center.
Reviews from Trip Advisor
97% of guests recommend this hotelTotal of 836 reviews