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Renaissance Suzhou Hotel

4.5 out of 5.0

Recent guest reviews

I had the duck and the braised mushrooms. Both were excellent. The service was outstanding - the staff is very attentive. They served me promptly, offered a newspaper and checked to see if the food was to my satisfaction

OK, this is, in the week, primarily a business hotel. But it's a hotel with consistently good service and with amenities that work properly. It's thoroughly reliable. Breakfast is good (better choice of food earlier in the morning rather than later, as things sometimes run out). It's also good value for what it offers. And if you are working at the eastern end of the SSIP it is exactly what you want. I have now stayed here several times - and will continue to come back because of the consistency and the value and the service. City view is west side of hotel - but it's a typical Chinese cityscape and quite distant.

Just stayed 8 nights on business, due to points status was automatically upgraded to club. Club standard is brilliant, room was huge and really comfortable. I ate in the hotel resturant and had room service all good. Used the gym and swimming pool really good standard . Pool is 23m long so great for swimming and the gym equipment is a good mixture of weights and cardio...really enjoyed Shuzhou will use this hotel again....

Came to this hotel for a conference and was delighted with the specious room, the wonderful service, the location and the hotel facilities. I recommend this hotel very much and, if budget allows, you should always elect to stay in the executive floor and enjoy the Club Lounge on the 19th floor. This is treat for hotel guests, the staff will go out of their way to fulfill every wish you could think of. It is a beautiful building and the rooms are just wonderful to stay in. the spacious bathroom with a comfortable bath tab, the view to the park….everything. It is also close to a nice park and one could start the day with a nice jog nearby. I am sure that if you select this hotel you’ll enjoy it very much. One point to remember, Suzhou is a big city and one should mind the distance between the hotel and work destination as transportation could be long sometimes.

Arrived at hotel earlier than planned. Given access to the Executive Lounge to rest while waiting for my room. Exec Lounge staff, Lucy, was most courteous and helpful. I managed to do some work at the Lounge and also chatted casually with Lucy. The Lounge is nicely decorated and very cozy. The team at Renaissance gave me a wonderful check-in experience. Room is spacious, clean and cozy.

Hotel seems busy, marriott Suzhou they are friendlier to me, here they just process you through. Concierge lounge was nice but very busy. American style restaurant on 1st floor, sort of funny cause the waiter served me my steak and red wine and was telling me this is imported American beef, I told him this was my normal every day meal in the US. Internet is typical 9Mb/s for China. Nice hotel overall, I suggest to stay here, plenty of shopping near by.

Very professional, friendly and courteous service! I felt very welcome when I arrived, Jace the navigator was very efficient and professional! All staff is very good! The executive lounge food was very good as well! Highly recommend!

I have stayed at the hotel many times and also others in Suzhou, as well as hotels in Shanghai, whilst travelling in China. This is my favourite hotel as it is smaller but has everything you need. The staff are very friendly and helpful. I really like how the club lounge staff remember your name and drinks/food favourites. I know it's not much but when away from home for multiple nights these little things make it feel very homely.

This has been one of the best hotel among all Marriott brand of hotels. Main reason is the outstanding executive lounge staff members. They always put in extra efforts to make their guests felt at home and more. During my stay there on Feb. 6, 2018, Annie, Vicky, and Cathy of the executive lounge provided really impressive service while I was having business meeting there. I could not talk to them much due to the business meeting and yet, they understood my need for food and drink so closely but not too close to interrupt my meeting. This kind of customer centric sensibility is so rare and so valuable! Thanks! Sincerely, Roberto

I wanted to give some excellent feedback to the Suzhou Renaissance hotel in S.I.P. I have stayed there for >125 nights in the past three years, and have always been super impressed with the excellent/attentive staff, clean & modern rooms, excellent WiFi reception, & great breakfast buffet + fantastic lounge (with great view - see photo). They always make me feel at home even though I am far from the USA. 5* all the way!

229 West Suzhou Ave Suzhou Jiangsu

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Indoor pool
  • 24-hour fitness center

Gate to the East is within a mile (2 km) of Renaissance Suzhou Hotel, and other popular attractions like Suzhou Pingtan Museum are within a few miles (5 km). This 4.5-star hotel has 365 guestrooms and offers conveniences like 3 restaurants, an indoor pool, and a 24-hour fitness center. On the riverwalk, it's also near Suzhou University and Suzhou International Expo Center.


Dining

Enjoy dining at Food Studio, one of 3 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served each morning for a fee.


Rooms

All of Renaissance Suzhou Hotel's 365 soundproofed rooms provide sofa beds, refrigerators, and minibars. Guests can expect TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Electric kettles, free newspapers, and free bottled water are also standard.


Property features

Renaissance Suzhou Hotel features an indoor pool, a children's pool, and a 24-hour fitness center. If you drive, self parking is CNY 30 per stay, or you can take advantage of the airport shuttle (available 24 hours) for CNY 800 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, 11 meeting rooms, and a conference center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

97.0% of guests recommend this hotel

Total of 1135 reviews