Renaissance Suzhou Hotel4.5 out of 5.0
Recent guest reviews
This hotel gives all the vibes of a high end hotel, staff is very friendly and helpful, rooms are very comfortable and they have a DJ playing live (lounge type of music) in the bar at nights. Very good location and relative close to metro station.
This is the best place to stay if you are in Suzhou! Excellent and very friendly and very very helpful staff! They never miss an opportunity to serve! The entire staff each and every one in the Executive Lounge on the 19th floor are so very helpful and are always on their toes to take good care of the people who stay here! The best service one can expect to get! Simply outstanding!!! Keep it up Renaissance Suzhou!!! Always my choice when in Suzhou either for work or for holiday!!!
Hotel is a little dated. Lighting inside the room was a bit too dim for our liking. Location wise, hotel is near to a couple of shopping centres and there are quite a number of restaurants nearby. Hotel is also near (~15 mins) to most of the attractions in Suzhou. We had our breakfast at the executive lounge but the selection of food was really limited. For those early bird, you can go to the park to walk around or look at people exercising. The Central Park Metro Station is at the end of the park as you walk from the hotel.
The staff was very pleasant and extremely courteous. The room was excellent, breakfast was amazing and filling. Traveling with Platinum benefits we got late night complimentary snacks and a skyline that twinkled into the night. Definitely worth staying at this hotel.
As you enter, the hotel lobby screams opulence, as with most branded Chinese business hotels the check in is efficient, well staffed and friendly. I was appointed a club room with access to the lounge, and the room itself was spacious and clean. The best thing about the hotel are the beds, which I tend to gauge a hotel by. The beds were spacious, with the best pillows and linen; which after a long flight made sleep so nice! The hotel facilities were very good, when you have lounge access the service can be limited, but at all times you were given a table service; all food was very good and all drinks were complimentary (including premium brands). The gym was also large, and well equipped. Outside the hotel there is a small park that you can walk or jog around and there are plenty of places to eat/shop. All in all a very good hotel, with excellent amenities very close to the SIP area; highly recommended!!!!
I came back for third time to this great hotel in Suzhou. Few things have changed since the last time, for example a nice warm swimming pool in the third floor , instead of the spa. Very convenient. I stood 19 nights due to business in the zone and the service in the hotel made feel at home. Lot of new faces in the 19th langue floor, however they keep the same concept of customer satisfaction. Great job, especially Zoffy, Spring and Vien who rose to the occasion to bring a warm but very professional service. I would also thank Brian in front desk who took the time to respond and explain some questions regarding the hotel bill and chargers in my account. The first night they did not had my name in the correct membership status, however that was corrected when I showed my account to the front desk collaborator. Please keep up the good job, see you guys soon!
Stayed here with my friend for 3 nights! Excellent! The staff told me the hotel is 12 years and requires renovating, I think it is very up-to-date and in great shape! The room is large, comfortable, and clean. The hotel staff are extremely helpful and polite. As a gold member I have access to the executive lounge and free breakfast in the downstairs restaurant (which would cost you 147RMB if not free) . The food and alcohol in the restaurant and the lounge were both great! My friend was really impressed by the selection of breakfast. He said it was the best breakfast he has ever had.
The Renaissance Suzhou hotel has been enjoyed for the convenience of SIP area and families should enjoy taking the subway and going to Element Fresh and Starbucks which are within walking distance from the hotel.
We were greeted warmly by young woman and since our room was not ready she brought tea for us while we checked in. Then the desk clerk told us we could take another room right away. This room was actually larger and had two queen beds, which was fine with us. The view out the room was of an office building, but the room was comfortable, spacious and had all the amenities. We had dinner there and the breakfast buffet, both were very good.
My first stay in Suzhou . I chose the hotel after reading few reviews that it has the best lounge in china etc etc. Though the selection of food in the Club Lounge was good but not compared to many other hotels in china. I will say it is OK. Staff was attentive and helpful , clean and well maintained rooms.The hotel is next to SIP Park. Good for walk in the morning.I found it to be bit far from railway station. If you are coming from Shanghai.
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
- Indoor pool
Located in Suzhou City Centre, Renaissance Suzhou Hotel is within a few miles (5 km) of popular sights such as Suzhou Pingtan Museum and Suzhou University. This 4.5-star hotel has 365 guestrooms and offers conveniences like 3 restaurants, an indoor pool, and a 24-hour fitness center. It's on the riverwalk and also 2.7 mi (4.4 km) from Suzhou International Expo Center.
Enjoy dining at Food Studio, one of 3 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start each morning off right with buffet breakfast served for a fee.
All of Renaissance Suzhou Hotel's 365 soundproofed rooms provide sofa beds, refrigerators, and minibars. Guests can expect TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers, bathrobes, and slippers. Free bottled water, safes, and ironing boards are also standard.
Guests staying at Renaissance Suzhou Hotel enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for CNY 800 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 11 meeting rooms, a conference center, and coffee/tea in a common area.
Reviews from Trip Advisor
97% of guests recommend this hotelTotal of 692 reviews