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Four Points by Sheraton Taicang

4.0 star property
Central hotel with 2 restaurants connected to a shopping center in Suzhou

Choose dates to view prices

Photo gallery for Four Points by Sheraton Taicang

View from property
Lounge
Lounge
Banquet hall
Premium bedding, down comforters, minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Housekeeping
  • Breakfast available
  • Parking included

Explore the area

Map
No 288 Shanghai East Road, Taicang, Suzhou, Jiangsu, 215400
  • Haitian Temple
    ‪2 min drive‬
  • Shanghai International Circuit
    ‪16 min drive‬
  • The Bund
    ‪47 min drive‬
  • Shanghai (SHA-Hongqiao Intl.)
    ‪36 min drive‬

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Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Traditional Room, 1 King Bed

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Club Room, 2 Twin Beds

  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Suite, 1 Bedroom

42-inch LCD TV with satellite channels, TV

Comfort Suite, 1 Bedroom

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Executive Level

Premium bedding, down comforters, minibar, in-room safe

Executive Suite, 1 Bedroom, Executive Level

  • 861 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Traditional Room, 2 Twin Beds

  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Suzhou

Within a short walk of Wanda Plaza, Four Points by Sheraton Taicang is within 2 miles (3 km) of Haitian Temple. This 4-star hotel has 437 guestrooms and offers conveniences like 2 restaurants, an indoor pool, and free in-room WiFi. Located centrally in Suzhou, it's connected to a shopping center and also close to Taicang Park and Zhangpu Former Residence.

What's nearby

  • Haitian Temple - 2 min drive - 1.8 miles
  • Shanghai International Circuit - 16 min drive - 13.5 miles
  • National Exhibition and Convention Center - 33 min drive - 30.6 miles
  • Nanjing Road Shopping District - 41 min drive - 34.5 miles
  • The Bund - 47 min drive - 36.2 miles

Getting around

  • Taicang Station - 14 min drive
  • Nanxiang North Railway Station - 33 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 82 min drive

Restaurants

  • ‪阿香米线 - ‬6 min walk
  • ‪盛丰咖啡吧 - ‬10 min walk
  • ‪川人百味 - ‬8 min walk
  • ‪路易王国际酒吧宫 - ‬10 min walk
  • ‪君豪娱乐会所 - ‬7 min walk

About this property

Four Points by Sheraton Taicang

Central hotel with 2 restaurants connected to a shopping center in Suzhou
Guests staying at Four Points by Sheraton Taicang enjoy an indoor pool, a gym, and a sauna. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for CNY 850 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a business center.
Guests can expect 42-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Washers/dryers, sitting areas, and minibars are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English

Similar properties

Exterior

Holiday Inn Taicang City Centre by IHG

  • Pool
  • Hot Tub
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 35 reviews
$67 nightly
The price is $71
Jul 20 - Jul 21
Total includes taxes and fees
Holiday Inn Taicang City Centre by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: CNY 120 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Eatery
  • Spice

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free bicycle rentals
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Washer/dryer
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CNY 200.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 120 per person
  • Airport shuttle fee: CNY 850 per vehicle (one way)
  • Rollaway bed fee: CNY 200.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Four Points Sheraton Hotel Taicang
Four Points Sheraton Taicang
Four Points Taicang
Sheraton Taicang
Four Points Sheraton Taicang Hotel
Four Points by Sheraton Taicang Hotel
Four Points by Sheraton Taicang Suzhou
Four Points by Sheraton Taicang Hotel Suzhou

Frequently asked questions

Is free cancellation available at Four Points by Sheraton Taicang?

Four Points by Sheraton Taicang provides free cancellation on select room rates. To learn more, review the cancellation policy on our site.

What's there to see close to Four Points by Sheraton Taicang?

This hotel is located in Suzhou within a short 6-minute walk of Wanda Plaza. You'll also find Haitian Temple and Zhangpu Former Residence within a short drive.

Is parking available on site at Four Points by Sheraton Taicang?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Four Points by Sheraton Taicang feature a casino on the premises?

No, Four Points by Sheraton Taicang doesn't have a casino.

Will I find an indoor pool at Four Points by Sheraton Taicang?

Yes, this hotel has an indoor pool.

Is Four Points by Sheraton Taicang a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Does Four Points by Sheraton Taicang have a hot tub?

No, but this hotel does have a steam room.

Does Four Points by Sheraton Taicang feature a restaurant that includes a breakfast menu?

Yes, Four Points by Sheraton Taicang has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Four Points by Sheraton Taicang allow pets to stay free of charge?

No, pets and service animals aren't allowed at Four Points by Sheraton Taicang.

Does Four Points by Sheraton Taicang have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Four Points by Sheraton Taicang?

The closest major airport to Four Points by Sheraton Taicang is Hongqiao International Airport (SHA), which is 29.4 mi away (51 minutes by car).

Can I book a room with a balcony at Four Points by Sheraton Taicang?

No, there aren't any guestrooms with balconies at Four Points by Sheraton Taicang.

Four Points by Sheraton Taicang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 36 out of 77 reviews
Rating 8 - Good. 30 out of 77 reviews
Rating 6 - Okay. 8 out of 77 reviews
Rating 4 - Poor. 3 out of 77 reviews
Rating 2 - Terrible. 0 out of 77 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Very good clean, service and quiet.good location Easy going to anther please.l like the hotel.next time we Should be coming back this hotel.thanks .
Stayed 1 night in Oct 2019

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, relatively free of city traffic.....
Stayed 1 night in Jan 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ravinder

Liked: Cleanliness, staff & service, property conditions & facilities
The lack of air conditioning due to winter operating schedule left the room too warm to sleep comfortably.

8/10 Good

David, Dongguan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good

6/10 Okay

Naeun

10/10 Excellent

RICK, avon lake, ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 points

It was great & relaxing

10/10 Excellent

RAV, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice for Taicang stay.

The hotel is centrally located with Wanda plaza next door and downtown Taicang 5 minutes away by taxi. Great location, excellent hotel.

10/10 Excellent

Nick, Vietnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice and clean with a friendly saff.

Check in and check out was very quick and the staff spoke English. The room was spacious and very well equipped. Breakfast was very good.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Four Points? I thought Four Seasons!

Very good hotel. 5 stars. Nothing to complain. New shiny hotel. Excellent service.

8/10 Good

Oddvar

Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Koichi

Stayed 1 night in Nov 2024

8/10 Good

Taehwan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Taehwan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Taehwan

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

GUENHONG

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

담배 냄새랑 노인네 냄새가 나요

담배 찐 냄새가 나요..
Stayed 1 night in Sep 2024

8/10 Good

INSUNG

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

yukihiro

Stayed 2 nights in Aug 2024

8/10 Good

Taehwan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가격대비 좋은호텔입니다
Stayed 2 nights in Aug 2024

10/10 Excellent

xiaolong

Stayed 1 night in Jul 2024

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