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Aparthotel

Citadines Xinghai Suzhou

Property class: 4

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Photo gallery for Citadines Xinghai Suzhou

A high-rise hotel with a modern design, featuring a prominent 'Citadines' sign at the top.
Property video
A modern lobby with a reception desk, a large abstract painting, a sofa, and a coffee table.
A hotel room with a large bed, a nightstand with a lamp, a window with a view, and an air conditioning unit.
A modern breakfast buffet with a variety of food options, a coffee machine, and a view of greenery through large windows.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Gym

Explore the area

View in a map
58 Xinghai Street , Jiacheng Garden, Building 27, Industrial Park, Suzhou, Jiangsu, 215021
  • Place, Gate to the East
    ‪17 min walk‬
  • Place, Jinji Lake
    ‪2 min drive‬
  • Place, Suzhou Center Mall
    ‪2 min drive‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, 1 Bedroom

A modern hotel room with a large bed, a city view, and a minimalist decor.

Deluxe Room, 1 Bedroom

  • City view
  • 699 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Studio

A modern hotel room with a large bed, a sofa, a desk, and a view of the city.

Executive Studio

  • City view
  • 462 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Condo, 1 Bedroom

A modern living room with a grey sofa, a glass coffee table, a black office chair, and a bright orange chair.

Executive Condo, 1 Bedroom

  • City view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premier Room, 1 Bedroom

A hotel room with a large bed, a nightstand with a lamp, a window with a view, and an air conditioning unit.

Premier Room, 1 Bedroom

  • City view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Suzhou

Located in Suzhou Industrial Park, Citadines Xinghai Suzhou is within a mile (2 km) of sights such as Gate to the East and In City Shopping Mall. This 167-room, 4-star aparthotel has a restaurant, free in-room WiFi, and a gym.
View more Aparthotels in SuzhouOpens in a new window

What's nearby

  • Gate to the East - 17 min walk - 1.0 mile
  • In City Shopping Mall - 2 min drive - 1.2 miles
  • Jinji Lake - 2 min drive - 1.3 miles
  • Suzhou Center Mall - 2 min drive - 1.2 miles
  • Pingjiang Road - 4 min drive - 2.5 miles

Getting around

  • Xinghai Square Station - 8 min walk
  • Suzhou Railway Station - 19 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 118 min drive

Restaurants

  • ‪Katong Restaurant | 咖东餐厅 - ‬5 min walk
  • ‪増増 | 增增 | Masumasu - ‬6 min walk
  • ‪串dining - ‬5 min walk
  • ‪柚子 日本料理 - ‬8 min walk
  • ‪Euro Mart 欧麦德 - ‬5 min walk

About this property

Citadines Xinghai Suzhou

At Citadines Xinghai Suzhou, guests have access to a gym, free WiFi in public areas, and meeting rooms. If you drive, self parking is CNY 40 per day, or you can take advantage of the airport shuttle (available 24 hours) for CNY 636 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include a business center, express check-in, and express check-out.
Each apartment is soundproofed and features a kitchen and space to spread out with a dining area and a sitting area. An LCD TV comes with satellite channels, and guests can stay connected with free WiFi and wired Internet. The bathroom offers hair dryers, free toiletries, and slippers. Other standard amenities include an electric kettle, free bottled water, and a safe.
Recreational amenities at the aparthotel include a fitness center.

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  • Free WiFi
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Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Car rental
  • Self parking on site (CNY 40 per day)
  • Limited onsite self parking

Family friendly

  • Children stay free (see details)

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 53 per person
  • A restaurant

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: CNY 106 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • LCD TV with satellite channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Desk
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free newspapers in lobby
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk

Location highlights

  • In a business district
  • In a shopping district

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 167 units
  • 26 floors
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Soundproofing
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for CNY 106.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 53 per person
  • Airport shuttle fee: CNY 636 per vehicle (one-way)
  • Self parking fee: CNY 40 per day
  • Rollaway bed fee: CNY 106.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Citadines Suzhou
Citadines Suzhou Xinghai
Citadines Xinghai
Citadines Xinghai Hotel
Citadines Xinghai Hotel Suzhou
Citadines Xinghai Suzhou
Citadines Hotel Suzhou
Citadines Xinghai Suzhou Aparthotel
Citadines Xinghai Aparthotel
Citadines Xinghai Suzhou Suzhou
Citadines Xinghai Suzhou Aparthotel
Citadines Xinghai Suzhou Aparthotel Suzhou

Frequently asked questions

Are free cancellation options available at Citadines Xinghai Suzhou?

Citadines Xinghai Suzhou provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Citadines Xinghai Suzhou?

As of Sep 4, 2026, prices found for a 1-night stay for 2 adults at Citadines Xinghai Suzhou on Sep 5, 2026 start from $56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Citadines Xinghai Suzhou?

This aparthotel is situated in Suzhou Industrial Park, close to Suzhou Center Mall, Jinji Lake, and Suzhou Culture and Arts Center. You'll also find Guanqian Street and Pingjiang Road within a short drive.

Is there parking available at Citadines Xinghai Suzhou?

Yes, parking is offered for CNY 40 per day.

Does Citadines Xinghai Suzhou feature a casino?

No, Citadines Xinghai Suzhou doesn't have a casino.

Is there an indoor pool at Citadines Xinghai Suzhou?

No, there is no indoor pool at this aparthotel.

Is Citadines Xinghai Suzhou a good place to stay for couples?

Amenities that appeal to couples at this aparthotel include a kitchen, free wired internet, and slippers.

Are there hot tubs at Citadines Xinghai Suzhou?

No, this aparthotel doesn't have a spa tub.

Does Citadines Xinghai Suzhou have a restaurant that serves breakfast?

Yes, Citadines Xinghai Suzhou serves buffet breakfast each morning for a surcharge from its restaurant.

Does Citadines Xinghai Suzhou allow pets to stay free of charge?

No, pets and service animals aren't allowed at Citadines Xinghai Suzhou.

Are there connecting rooms at Citadines Xinghai Suzhou?

No, this aparthotel doesn't feature connecting guestrooms.

How far is the airport from Citadines Xinghai Suzhou?

The closest major airport to Citadines Xinghai Suzhou is Wuxi (WUX-Shuofang), which is 26.2 mi away (49 minutes by car).

Are there rooms with balconies at Citadines Xinghai Suzhou?

Yes, some apartments at Citadines Xinghai Suzhou offer a balcony and may feature city views.

Citadines Xinghai Suzhou Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 64 out of 176 reviews
Rating 8 - Good. 86 out of 176 reviews
Rating 6 - Okay. 21 out of 176 reviews
Rating 4 - Poor. 1 out of 176 reviews
Rating 2 - Terrible. 4 out of 176 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Dylan

Liked: Cleanliness, check-in, communication, listing accuracy
The apartment hotel room was good and the breakfast had lots of options.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Shian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy to move around
Stayed 3 nights in Apr 2024
Verified review

8/10 Good

DIOGO ALVES

Liked: Cleanliness, amenities, room comfort, communication
Is it a little bit difficult to find the hotel.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Kien Min

Liked: Cleanliness, room comfort, communication
Excellent experience, with it clean room and convienant location. i will surely book again when i travel to suzhou again. The only bad comment you can give is only the lack of beautiful view. 10/10
Stayed 5 nights in Jan 2024
Verified review

6/10 Okay

Jacob

Liked: Amenities, communication
The property is a bit hard to get to if you don’t know the area. Every time you want in a guard has to open the gate since the hotel is located in a residential area. Two complaints is that the shower head is very unstable and would move often while showering thus spraying water all over the floor. Also the WiFi was slow and I ended up using my own data.
Stayed 8 nights in Apr 2025
Verified review

10/10 Excellent

TAKASHI

Liked: Cleanliness, check-in, communication, listing accuracy
気持ち良くすごせました
Stayed 3 nights in May 2026
Verified review

8/10 Good

TAKUYA

Liked: Cleanliness, check-in, communication, listing accuracy
スタッフの対応はよいです。
Stayed 3 nights in May 2026
Verified review

8/10 Good

Tatsuya

Liked: Cleanliness, check-in
前払いにするとホテルでのデポジットや支払いが無く楽です。 ホテルは比較的清潔で、ベッドメイクやタオル交換は毎日してくれました。 朝食無しプランでしたが、近くに日本料理屋やコンビニがあるので不自由しませんでした。
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

KATSUHIRO

Liked: Cleanliness, check-in, listing accuracy
朝食は付けなかったのでわかりません。 近くにファミマや居酒屋、バーもあり便利です。
Stayed 5 nights in Apr 2026
Verified review

6/10 Okay

Katsuhiro

Liked: Amenities, property conditions & facilities
湯船にお湯を溜めた後、シャワー利用すると 徐々に温度が下がっていった。
Stayed 4 nights in Nov 2025
Verified review

6/10 Okay

TAKAYUKI

ワンルームアパート

サービスアパートをホテル利用しています。可もなく不可もなくですが、洗浄機付きトイレがあるのはプラスです、
Stayed 1 night in Aug 2025
Verified review

8/10 Good

hsinying

Liked: Cleanliness, room comfort, communication

住宿體驗良好

已經五年沒入住這飯店，這次入住有三點不如從前 1. 洗澡熱水熱度不夠 2.房間沒有有效連結的wifi 3. 早餐樣式變少了 不過多了 機器人 跟 外送櫃 整體來說 還是很滿意這次住宿的
Stayed 1 night in Jun 2025
Verified review

8/10 Good

TAKASHI

Liked: Cleanliness, amenities, property conditions & facilities, communication
コスパの良いホテルでした。
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

ryoichi

Liked: Cleanliness, amenities, property conditions & facilities, communication
費用が安く、周りにはレストラン街があり、かつ静かでゆっくり出来ます。
Stayed 3 nights in Feb 2025
Verified review

6/10 Okay

XIAOZHONG

Disliked: Cleanliness, communication

「高級」と思いましたが…

昔は高級ホテルかもしれませんが、今回は全く感じられなかった。設備は古いし、朝食の選択肢も少ない。 つまり、今度は泊まりません。
Stayed 2 nights in Feb 2023
Verified review

8/10 Good

HOSUNG

Liked: Cleanliness, room comfort, communication
첫입실 시 추워서 샤워하기 힘들었음. 거실과 방 넓고 주방이 분리되어 있어 편안했음. 아침은 보통이었음
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

HIROFUMI

Liked: Cleanliness, amenities, property conditions & facilities, communication
住みやすいと思います。
Stayed 3 nights in Oct 2022
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Nice location

Nice location, situated near shopping mall
Stayed 3 nights in Dec 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Good Space

Comfortably size apartment style hotel.
Stayed 1 night in Dec 2020
Verified review

10/10 Excellent

KONGSUP

Liked: Cleanliness, room comfort, communication

출장자가 머물기 좋은 호텔

위치도 좋고 서비스도 편안했던 아주 쾌적한 호텔입니다.
Stayed 3 nights in Dec 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort

Clean and spacious hotel

Great clean place in SIP, close and convenient to go everywhere in Suzhou. Room is clean and spacious with separate kitchen and living room.
Stayed 2 nights in Aug 2020
Verified review

8/10 Good

Verified traveler

Liked: Property conditions & facilities
It is a short distance from the buzzing of city centre but a quiet setting, peaceful and not too disyane
Stayed 3 nights in Dec 2019
Verified review

8/10 Good

BYUNGHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First business trip to Suzhou

Good value for money. Friendly staff and good location. Good for business trips. The necessary items are well prepared.. It is likely to use next time.
Stayed 3 nights in Oct 2019
Verified review

10/10 Excellent

RODRIGO

Amazing view, people is very kind snd the hotel has Excellent food
Stayed 2 nights in Oct 2019
Verified review

8/10 Good

Akihiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

蘇州ホテル

深夜から早朝までの短期滞在でしたが、朝食のメニューも豊富で満足でした。フロントにタクシーを手配頂きましたが、とても良い対応でした。
Stayed 1 night in Sep 2019