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Zoom Hotels

3.0 star property

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Photo gallery for Zoom Hotels

A spacious lobby with a high ceiling, wooden furniture, and a central seating area.
Lobby
Lobby sitting area
Breakfast area
Interior entrance

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
Jl. Raya Jemursari 109 B-C, Surabaya, East Java, 60237
  • Place, Universitas Islam Negeri Sunan Ampel Surabaya
    ‪18 min walk‬
  • Place, Tunjungan Plaza
    ‪11 min drive‬
  • Place, Pakuwon Mall
    ‪16 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪20 min drive‬

Room options

View all photos for Standard Room

Minibar

Standard Room

  • 129 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Superior Room

Superior Room | In-room safe, desk, rollaway beds, free WiFi

Superior Room

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Room

Minibar

Deluxe Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Surabaya

Located within a mile (2 km) of Universitas Islam Negeri Sunan Ampel Surabaya, Zoom Hotels is within 2 miles (3 km) of Royal Plaza Surabaya. This 3-star hotel has 80 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Universitas Islam Negeri Sunan Ampel Surabaya - 18 min walk - 1.0 mile
  • Royal Plaza Surabaya - 6 min drive - 1.5 miles
  • Galaxy Mall - 9 min drive - 6.1 miles
  • Tunjungan Plaza - 11 min drive - 7.5 miles
  • Pakuwon Mall - 16 min drive - 10.2 miles

Getting around

  • Kertomenanggal Station - 5 min drive
  • Surabaya Gubeng Station - 23 min drive
  • Surabaya (SUB-Juanda) - 32 min drive

Restaurants

  • ‪Rumah Makan Sriwedari - ‬3 min walk
  • ‪Kampung Kecil - ‬4 min walk
  • ‪Aneka Hidangan Nikmat Rasa - ‬1 min walk
  • ‪Fusia - ‬5 min walk
  • ‪Depot 3.6.9 Shanghai Dumpling & Noodle - ‬1 min walk

About this property

Zoom Hotels

Guests of Zoom Hotels enjoy access to free WiFi in public areas, a 24-hour business center, and a meeting room. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include a terrace and laundry facilities.
Guests can expect to find free WiFi. Other amenities include coffee makers, safes, and phones. Housekeeping is not available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Terrace

Spa

  • Massage

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for IDR 150000 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: IDR 150000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Zoom Hotels
Zoom Hotels Surabaya
Zoom Surabaya
Zoom Hotels Hotel Surabaya
Zoom Hotels Hotel
Zoom Hotels Hotel
Zoom Hotels Surabaya
Zoom Hotels Hotel Surabaya

Frequently asked questions

Are free cancellation options available at Zoom Hotels?

Zoom Hotels offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

What's there to do around Zoom Hotels?

This hotel is located in Surabaya, close to Tunjungan Plaza and Pakuwon Mall. You'll also find Royal Plaza Surabaya and City of Tomorrow within a short drive.

Will I be able to park at Zoom Hotels?

Yes, self parking is offered for free at the hotel.

Is a spa located at Zoom Hotels?

Spa services at the hotel include massages.

Does Zoom Hotels include a casino?

No, Zoom Hotels doesn't have a casino.

Will I find an indoor pool at Zoom Hotels?

No, there is no indoor pool at this hotel.

Is Zoom Hotels a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a restaurant plus some guestrooms include a minibar and free WiFi.

Does Zoom Hotels have a hot tub?

No, this hotel doesn't have a spa tub.

Does Zoom Hotels have a restaurant that serves breakfast?

No, Zoom Hotels doesn't have a restaurant that serves breakfast.

Will Zoom Hotels allow pets to stay free of charge?

No, pets aren't allowed at Zoom Hotels.

Does Zoom Hotels have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Zoom Hotels?

The closest major airport to Zoom Hotels is Surabaya (SUB-Juanda), which is 9.5 mi away (32 minutes by car).

Can I book a room with a balcony at Zoom Hotels?

No, there aren't any guestrooms with balconies at Zoom Hotels.

Zoom Hotels Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 4 out of 20 reviews
Rating 8 - Good. 9 out of 20 reviews
Rating 6 - Okay. 5 out of 20 reviews
Rating 4 - Poor. 1 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Andreas nicco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel keren di Surabaya

Hotel sangat nyaman, lokasi cukup strategis, suasana kamar juga cozy, sarapan lengkap
Stayed 1 night in Apr 2019
Verified

8/10 Good

nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

- kurang dekat pusat kota + tdk jauh dr bandara

baik.desain hotel yang unik.diluar dr biasanya..dari gedung pun unik, bisa foto2 di dlm..
Stayed 1 night in Jun 2017
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pool hotel

The air conditions fan is verry very small, the room is verry verry hot. Outside noise is very loud day and night. Strongly suggest do not stay on this hotel.
Verified

10/10 Excellent

Roslan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Bilik bersih. Peralatan agak modem. Ruang bilik selesa. Petugas Amat mesra pelanggan. Makanan sedap Dan banyak variety menu utk breakfast.
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort

What a waste!

Really thrilled when I arrived at the lobby as I was greeted by the chic interior decor, friendly staff, and swift check-in. But my excitement was gone as soon as I stepped into the bathroom. Dirt build-up, soap scum, stains on the floor, walls, and window. Towels with grayish torn edges. Right after my shocking moment in the bathroom, I found dirt and stains again on the bed sheet and bed cover. The staff assisted me to move to other room upon my request. But apparently, the second room was not any better either. I even found long hair on the bed sheet along with unsightly stains again. Bathroom? A big yellow stain right in the middle of the shower area floor. You definitely won't miss such a big stain if you did clean your bathroom (just saying). Not even basin was cleaned properly as the edge around the hole was really gross. Since my partner and I only stayed for one night, we only asked for a clean bed sheet. The management should look into the housekeeping seriously as the room condition is already looking much older than its actual age. But again, they don't seem to be bother maintaining their own property though.
Verified

6/10 Okay

Verified traveler

kecewa

agak kecewa dikarenakan dikasih kamar dengan kasur 2 padahal cuma sendiri dengan alasan kamar penuh dan kamarnya juga sempit tidak bisa untuk shalat sepertinya tidak lagi kembali ke hotel ini untuk selanjutnya terimakasih
Verified

6/10 Okay

Restian

Liked: Staff & service, property conditions & facilities

Decent stay

Good
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay at Zoom

Zoom hotel is my only choices so far.
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities

overall nice

this hotel was good but thie room not too good for me IMO
Verified

8/10 Good

Dwi

Liked: Cleanliness, property conditions & facilities, room comfort

strategic hotel

Good experience and by walking distance to food area
Verified

6/10 Okay

ANDREW

Good Internet Connection

It's a great hotel and good service. Breakfast was OK even though not fancy breakfast. Internet connection was good.
Verified

8/10 Good

Suryani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Budget Hotel baru yang nyaman

Saya menginap 2 hari akhir Dec 2014 di deluxe room, kamar bersih, nyaman. Saat masuk di lobby disambut dg interior urban dengan bahan serat alam yang cantik dan staff yang ramah dan helpful. Saat siang-sore wifi di kamar sangat lancar , namun pada saat malam wifi terconnect tetapi tidak bisa akses email dan browshing lainnya. Namun, alhamdulilah dengan modem internet lancar disana. Hal yang perlu ditambah di kamar adalah tersedia menu makanan, sehingga bisa milih sebelumnya dan langsung call saja. List Menu belum ada, dan harus contact mereka dulu untuk dibawakan ke kamar dan sekalian pesan. Menu di breakfast buffee lumayan dan sederhana. Secara keseluruhan untuk budget hotel, servis yang diberikan sudah OK. Lokasi hotel agak jauh dari tempat makan yang bervariasimeski memang hanya seberang Pizza Hut dan sekitar 10 menit jalan menyeberang ke Superindo dan beberapa restoran lainnya. Saya senang tinggal disana karena ruang nyaman untuk kerja setelah acara kantor.
Verified

8/10 Good

Dwi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Strategically located at convenient place

Quite late check-in at night and the front operator welcoming well, due to my arrival is nearly midnight the FO only one person and became as line operator as well. Got a instant noddle replacement for waiting the FO serve me. The dreaming room was delightful and will recommended to others.
Verified

8/10 Good

Jaka

Liked: Cleanliness, staff & service, room comfort

Minimalist that give maximalist experience

Simplicity at its best. Room is comfort and smart detail, coffee shop also warm and cozy. Unfortunetly when I was stay 5jan the lift only operate 1.
Verified

8/10 Good

Swee Han

Liked: Cleanliness, property conditions & facilities

Great location

Good location with my 6night stay. Go to any shopping mall just 20-30 with taxi.
Verified

4/10 Poor

Johan

Disliked: Staff & service

Very Minimalis

Hotel Room is new but very simple. Parking area not enough. Reservatio was n not communicative. My email they dont reply.
Verified

8/10 Good

Rita Revita

Liked: Cleanliness, staff & service, room comfort

Hotel yang bersih

Kamar yg bersih staf yg ramah dekat dgn restoran2 makanan cukup baik
Verified

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

8/10 Good

Verified traveler

Liked: Staff & service
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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