Sahid Hotel Surabaya3.0 out of 5.0
Recent guest reviews
Because of affairs in Surabaya I stayed 2 nights at Sahid Surabaya, because it is the center of the city so it is easy to meet with a client. the room had a lot of renovation and quite nice. Regards, Bakhtiar
Honestly, in my opinion this hotel has many potential because of the big room, good facility and the strategic place (near gubeng station). But may be because it unwell manageable so when i stay in superior room, the room smell of cigarettes and the bed linen is perforated. when i have breakfast, the milk and the watermelon is stale (they not check it before they serve it). But it all paid of because i get early check in facility and warm welcome. I hope the management can improve their system and facility so sahid hotel will be best hotel like in 90's era.
I will share what was happened with my 1st stay in this beautiful hotel. 1. Well and warm greeted by the staff in frontdesk. Arrived in 8 AM but they happily allow me to check in after politely explain when the room ready on 10 am. 2. Back at 10:15 AM, they give me the room and say my name with full of smile. 3. Booked for superior room, but got up graded to business deluxe with zero expense. 4. The Business deluxe room generously huge and having a big WOW VIEW! 5. Room is supreme clean, AC is 5 star cold. 6. Linens, towels, amenities and supplies greatly excellent. 7. Tv channel super and none of issue. Really enjoy staying in this hotel, the location just a few steps to Gubeng Train Station, Malls, business district and Kapal Selam Monument. See the picture i attached and throw away the bad comment about this hotel. This hotel is well representing the warm and courteous of premium classical touch. CLASSY IN HISTORY! Thank you for all staff and management Sahid Hotel Surabaya. HIGHLY RECOMMENDED!
The room has been renovated when staying at deluxe room , nice View ( City view with Kalimas river ) . It was great hotel .Close to Train station , shopping mall and others offices . The hotel surrounding building offices , and easier to take a walk .
Our trip to Surabaya we stay at Sahid Gubeng because it is close to the train station Gubeng. We want to go to Malang with train the next morning. This was an old hotel, with old furniture and bed. We cannot sleep well because we feel itchy. The water from the tub was smelly. And the service was really bad. Im not recommend this hotel to anyone. And the price was quite high for this kind of hotel.
The location is good but Air condition not work well, breakfast menu is not too good, the hotel did not give you hand towel before you ask, some hotel staff is kind and help us to solve our problem in the room
Pillow smells bad, room wasn't really clean, no hair dryer. But the bed was really comfortable and the staffs were quite friendly. Need some improvements to attract young customer, the hotel seems old.
Good room but not clean perfect much, no swimming pool, even no hair dryer in the toilet. Staying in this hotel for me perdonally just coz the low cost rate. About the location, well not so strategic coz much far from downtown Tunjungan area.
the service was not really good. The wasn't soundproofed well. I can hear people talked from outside. Not recomended on deluxe room, so old-fashioned room, still using tube tv, not the flat one like showed in website.
This hotel is near gubeng train station and also not too far from city centre. It's a little old fashioned and need to renovate and also redecor especially the guest room. But it's okay since I didn't stay at hotel all day. The breakfast is great and have many choices.
Reviews from Trip Advisor
18% of guests recommend this hotelTotal of 103 reviews