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Mercure Surabaya Manyar

3.0 star property
Hotel in Surabaya with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for Mercure Surabaya Manyar

Exterior
Premium bedding, minibar, in-room safe, desk
Exterior
Meeting facility
Executive Suite, 1 Queen Bed with Sofa bed | Living area | Flat-screen TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
Jl. Manyar Kertoarjo No. 44, Mulyorejo, Surabaya, East Java, 60116
  • Place, Galaxy Mall
    ‪20 min walk‬
  • Place, Surabaya Plaza Shopping Mall
    ‪4 min drive‬
  • Place, Tunjungan Plaza
    ‪5 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room, 1 Twin Bed, City View

Deluxe Room, 1 Twin Bed, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Twin Bed, City View

  • 279 sq ft
  • City view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Deluxe Twin Room, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room, City View

  • 279 sq ft
  • City view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Superior Room, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed, City View

  • 204 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed, City View

8.0 out of 10
Very good
(1 review)
  • 204 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Suite, 1 Queen Bed with Sofa bed

Executive Suite, 1 Queen Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 Queen Bed with Sofa bed

  • 462 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Surabaya

Mercure Surabaya Manyar places you within 2 miles (3 km) of Galaxy Mall and Rumah Sakit Umum Daerah Dr. Soetomo. This 90-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Galaxy Mall - 20 min walk - 1.1 miles
  • Grand City Surabaya - 4 min drive - 2.1 miles
  • Surabaya Plaza Shopping Mall - 4 min drive - 2.1 miles
  • Airlangga University - 4 min drive - 1.9 miles
  • Tunjungan Plaza - 5 min drive - 2.9 miles

Getting around

  • Margorejo Station - 7 min drive
  • Surabaya Gubeng Station - 12 min drive
  • Surabaya (SUB-Juanda) - 39 min drive

Restaurants

  • ‪McDonald's & McCafé - ‬3 min walk
  • ‪Layar - ‬1 min walk
  • ‪Paparisa Restaurant - ‬2 min walk
  • ‪Pangsit Mie GNI Jember - ‬2 min walk
  • ‪Pizza Hut - ‬1 min walk

About this property

Mercure Surabaya Manyar

Hotel in Surabaya with a 24-hour front desk and a coffee shop
Guests of Mercure Surabaya Manyar enjoy access to free WiFi in public areas, coffee in a common area, and a meeting room. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include a porter/bellhop, a banquet hall, and a garden.
Guests can expect free WiFi and 50-inch flat-screen TVs. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Minibars, coffee makers, and safes are also standard. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: IDR 106,480 for adults and IDR 53,240 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting room

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately IDR 106480 for adults and IDR 53240 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Mercure Surabaya Manyar Hotel
Mercure Surabaya Manyar SURABAYA
Mercure Surabaya Manyar Hotel SURABAYA

Frequently asked questions

Are free cancellation options available at Mercure Surabaya Manyar?

Mercure Surabaya Manyar offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

What is there to do around Mercure Surabaya Manyar?

This hotel is located in Surabaya, close to Tunjungan Plaza, Galaxy Mall, and Surabaya Plaza Shopping Mall. You'll also find Grand City Surabaya and Ciputra World Mall within a short drive.

Will I be able to park at Mercure Surabaya Manyar?

Yes, self parking is offered for free at the hotel.

Does Mercure Surabaya Manyar have a casino on the premises?

No, Mercure Surabaya Manyar doesn't have a casino.

Will I find an indoor pool at Mercure Surabaya Manyar?

No, there is no indoor pool at this hotel.

Is Mercure Surabaya Manyar good for couples?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and premium bedding.

Does Mercure Surabaya Manyar have a hot tub?

No, this hotel doesn't have a spa tub.

Does Mercure Surabaya Manyar have a restaurant that serves breakfast?

Yes, Mercure Surabaya Manyar serves continental breakfast each morning for a surcharge from its restaurant.

Does Mercure Surabaya Manyar allow pets to stay for free?

No, pets and service animals aren't allowed at Mercure Surabaya Manyar.

Are there connecting rooms at Mercure Surabaya Manyar?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Mercure Surabaya Manyar?

The closest major airport to Mercure Surabaya Manyar is Surabaya (SUB-Juanda), which is 11.5 mi away (39 minutes by car).

Are there rooms with balconies that I can book at Mercure Surabaya Manyar?

No, there aren't any guestrooms with balconies at Mercure Surabaya Manyar.

Mercure Surabaya Manyar Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 8 out of 13 reviews
Rating 8 - Good. 3 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 1 out of 13 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Sherlly

Liked: Staff & service, amenities, property conditions & facilities
I don’t like only the towel is too old and discoloured( not white) anymore.
Stayed 1 night in Nov 2024

10/10 Excellent

Marco

Stayed 2 nights in Nov 2024

8/10 Good

Yee Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Andre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, Friendly& Trustworthy Staff :)

Nice, clean, located at the center of city, staff are friendly and trustworthy, left my watch in the room when check out but it is safely returned
Stayed 1 night in Nov 2023

10/10 Excellent

Lilyanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean hotel. Staff is very friendly and helpful. There are many restaurants and supermarket nearby within walking distance. The only issue we have was that they provide drinking water in refiilable pitcher in the rooms.
Stayed 2 nights in Jun 2023

10/10 Excellent

HIDEKI, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

RYOICHI, Fukuoka City

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Dec 2024

10/10 Excellent

TOMOAKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Taizo

Business traveler
Liked: Cleanliness, staff & service, amenities
good staff
Stayed 2 nights in Jul 2024

2/10 Terrible

Juan

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
The Hotel needs to be updated, its old and in bad maintained situation
Stayed 2 nights in Jul 2024

10/10 Excellent

Ester

Stayed 1 night in Mar 2024

10/10 Excellent

Ester

Stayed 1 night in Feb 2024