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Best Hotel

3.5 star property

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Photo gallery for Best Hotel

Free WiFi, bed sheets, wheelchair access
Restaurant
Exterior
Front of property
Front of property

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
Jl. Kedungsari no 29, Surabaya, Jawa Timur, 60263
  • Place, Tunjungan Plaza
    ‪8 min walk‬
  • Place, Surabaya Plaza Shopping Mall
    ‪20 min walk‬
  • Place, Grand City Surabaya
    ‪2 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪24 min drive‬

Room options

View all photos for Superior Double or Twin Room

Free WiFi, bed sheets, wheelchair access

Superior Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Double Bed

View all photos for Deluxe Double or Twin Room

Free WiFi, bed sheets, wheelchair access

Deluxe Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Double Bed

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The price is $76
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Total with taxes and fees
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About the neighborhood

Surabaya

Located in Surabaya Center, Best Hotel is a leisurely stroll from sights such as Tunjungan Plaza and Dyandra Convention Center Surabaya. This 3.5-star hotel has 75 rooms and welcomes guests with 20 restaurants, free in-room WiFi, and free self parking.

What's nearby

  • Tunjungan Plaza - 8 min walk - 0.5 miles
  • BG Junction - 20 min walk - 1.1 miles
  • Surabaya Plaza Shopping Mall - 20 min walk - 1.1 miles
  • Grand City Surabaya - 2 min drive - 1.3 miles
  • World Trade Centre - 2 min drive - 1.3 miles

Getting around

  • Margorejo Station - 7 min drive
  • Surabaya Pasar Turi Station - 8 min drive
  • Surabaya (SUB-Juanda) - 37 min drive

Restaurants

  • ‪Nasi Babat Kampung Malang - ‬3 min walk
  • ‪Soto Ayam Pak Prawito - ‬1 min walk
  • ‪Warung Cak Ri - ‬1 min walk
  • ‪Kepiting Sedap Malam - ‬1 min walk
  • ‪Siomay & Batagor - Tegalsari - ‬1 min walk

About this property

Best Hotel

Best Hotel features free WiFi in public areas and wedding services. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations.
32-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have free toiletries and toothbrushes and toothpaste. Change of towels is available on request.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:30 AM for a fee: IDR 25,000 for adults and IDR 25,000 for children
  • 20 restaurants

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately IDR 25000 for adults and IDR 25000 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
  • Check-in: 2:00 PM—-11:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts debit cards and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Bes Hotel
Best Hotel Hotel
Best Hotel Surabaya
Best Hotel Hotel Surabaya

Frequently asked questions

Are free cancellation options available at Best Hotel?

Best Hotel provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Best Hotel?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Best Hotel on Mar 29, 2026 start from $16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Best Hotel?

This hotel is situated in Surabaya Center within a short 12-minute walk of Tunjungan Plaza and also 16 minutes on foot from Sharp Bamboo Monument. You'll also find Surabaya Plaza Shopping Mall and Grand City Surabaya within a short drive.

Is there parking available at Best Hotel?

Yes, secured self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Best Hotel include a casino on the premises?

No, Best Hotel doesn't have a casino.

Will I find an indoor pool at Best Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Best Hotel?

Couples staying at this hotel will appreciate amenities like a smart TV as well as 20 restaurants and wedding services.

Are there hot tubs at Best Hotel?

No, there isn't a spa tub at this hotel.

Does Best Hotel feature a restaurant that includes a breakfast menu?

Yes, Best Hotel has 20 restaurants, and serves to-go breakfast each morning for a surcharge.

Will Best Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Best Hotel.

Are there connecting rooms at Best Hotel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Best Hotel?

The closest major airport to Best Hotel is Surabaya (SUB-Juanda), which is 11.7 mi away (37 minutes by car).

Are there rooms with balconies at Best Hotel?

No, you won't find guestrooms with balconies at Best Hotel.

Does Best Hotel host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Best Hotel.

Best Hotel Reviews