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Andalus Hotel

2.5 star property
Hotel in Surabaya with a 24-hour front desk and a restaurant

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Photo gallery for Andalus Hotel

Interior
Lobby sitting area
Free WiFi
Interior
Free self parking

Reviews

4.6 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk
  • Parking included
  • Housekeeping

Explore the area

Map
Jl. Sultan iskandar Muda, Surabaya, East Java, 60151
  • Ampel Mosque
    ‪7 min walk‬
  • Chinatown
    ‪15 min walk‬
  • Tunjungan Plaza
    ‪5 min drive‬
  • Surabaya (SUB-Juanda)
    ‪27 min drive‬

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Room options

Standard Twin Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Surabaya

Andalus Hotel places you within a short walk of Ampel Mosque and within a mile (2 km) of Pasar Pabean. This hotel has 38 rooms and welcomes guests with conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Ampel Mosque - 7 min walk - 0.4 miles
  • Chinatown - 15 min walk - 0.8 miles
  • Grand City Surabaya - 5 min drive - 3.8 miles
  • Tunjungan Plaza - 5 min drive - 3.2 miles
  • Surabaya Plaza Shopping Mall - 6 min drive - 4.0 miles

Getting around

  • Surabaya Kota Station - 9 min drive
  • Surabaya Pasar Turi Station - 11 min drive
  • Surabaya (SUB-Juanda) - 45 min drive

Restaurants

  • ‪Sop Buntut Pojok Kali Jembatan Merah - ‬18 min walk
  • ‪Masakan Khas India - ‬12 min walk
  • ‪Depot Sari Rasa - ‬11 min walk
  • ‪Restaurant Ayla & Shisa Cafe - ‬12 min walk
  • ‪Depot Krawu Ampel Lanceng - ‬10 min walk

About this property

Andalus Hotel

Hotel in Surabaya with a 24-hour front desk and a restaurant
At Andalus Hotel, guests have access to free WiFi in public areas, express check-in, and laundry facilities. Free parking is included with your stay. The 24-hour front desk has staff always at the ready. Additional amenities include a convenience store and a TV in a common area.
Guests can expect to find free WiFi.

Languages

English, Indonesian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Breakfast available for a fee
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Built in 2006

Room amenities

Bathroom

  • Hair dryer (on request)

Food and drink

  • Room service

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 2 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Property is also known as

Andalus Hotel Surabaya
Andalus Surabaya
Andalus Hotel Hotel
Andalus Hotel Surabaya
Andalus Hotel Hotel Surabaya

Frequently asked questions

Are free cancellation options available at Andalus Hotel?

Andalus Hotel offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

What's there to see close to Andalus Hotel?

This hotel is located in Surabaya, a short 11-minute walk from Ampel Mosque and also 17 minutes on foot from Chinatown. You'll also find Pasar Pabean and Kertopaten Night Market less than a mile away.

Is there parking available at Andalus Hotel?

Yes, self parking is offered for free at the hotel.

Does Andalus Hotel have a casino on the premises?

No, Andalus Hotel doesn't have a casino.

Is there an indoor pool at Andalus Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Andalus Hotel?

Couples staying at this hotel will appreciate amenities like a restaurant and a 24-hour front desk plus some guestrooms include city views.

Does Andalus Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Andalus Hotel have a restaurant with a breakfast menu?

Yes, Andalus Hotel serves breakfast for a surcharge from its restaurant.

Does Andalus Hotel allow pets to stay free of charge?

No, pets aren't allowed at Andalus Hotel.

Are there connecting rooms at Andalus Hotel?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Andalus Hotel?

The closest major airport to Andalus Hotel is Surabaya (SUB-Juanda), which is 18.5 mi away (45 minutes by car).

Are there rooms with balconies at Andalus Hotel?

No, there aren't any guestrooms with balconies at Andalus Hotel.

Andalus Hotel Reviews

Reviews

4.6
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 2 out of 4 reviews

4.6/10

Cleanliness

4.0/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ida ayu

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2019

4/10 Poor

ross, Sydney

Disliked: Staff & service

Economical but not really desirable.

The area is a poor location in a very Islamic area, dirty and unkempt and not pleasant in any way with poor eating facilities anywhere nearby. The hotel was reasonable but would accept Hotel .Com booking and requiring me to pay in cash and telling me to claim a refund from Hotel .Com. Breakfast did not come and my passport was kept until I left the hotel which did not happen at any of the other 6 hotels I stayed at during my 2 weeks in Indonesia.

2/10 Terrible

Rudi, Jakarta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

stay one night with dirty towel, unqualified rep

bad experienced because one hour to negosiate on the room payment

2/10 Terrible

Aziz Muzakar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort