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Artotel TS Suites Surabaya

4.0 star property

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CEO Suite | Living area
Studio 40 King | Minibar, desk, blackout drapes, iron/ironing board
Front of property
Staircase
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Jl Hayam Wuruk No 6, 6, Surabaya, East Java, 60242
  • Place, Surabaya Town Square
    ‪1 min walk‬
  • Place, Surabaya Zoo
    ‪5 min walk‬
  • Place, Royal Plaza Surabaya
    ‪2 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪21 min drive‬

Room options

View all photos for Studio 40 King

Minibar, desk, blackout drapes, iron/ironing board

Studio 40 King

  • Sleeps 2

View all photos for Suite CEO

Minibar, desk, blackout drapes, iron/ironing board

Suite CEO

  • Sleeps 2

View all photos for Studio 40 King

Studio 40 King | Minibar, desk, blackout drapes, iron/ironing board

Studio 40 King

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio 40 Twin

Studio 40 Twin | Minibar, desk, blackout drapes, iron/ironing board

Studio 40 Twin

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Prominent Suite

Prominent Suite | Minibar, desk, blackout drapes, iron/ironing board

Prominent Suite

  • 1615 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Twin Bed

View all photos for CEO Suite

CEO Suite | Minibar, desk, blackout drapes, iron/ironing board

CEO Suite

  • 1615 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio 40 Twin

  • Sleeps 2

Prominent Suite

  • Sleeps 4

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About the neighborhood

Surabaya

Located in Wonokromo, Artotel TS Suites Surabaya is adjacent to Surabaya Town Square with other popular attractions like Royal Plaza Surabaya within a couple of miles (3 km). This 126-room, 4-star hotel has free in-room WiFi along with free self parking and a gym. It's connected to a shopping center in central Surabaya and also close to Surabaya Plaza Shopping Mall and Tunjungan Plaza.

What's nearby

  • Surabaya Town Square - 1 min walk - 0.0 miles
  • Surabaya Zoo - 5 min walk - 0.3 miles
  • Ciputra World Mall - 14 min walk - 0.8 miles
  • Taman Bungkul - 14 min walk - 0.8 miles
  • Royal Plaza Surabaya - 2 min drive - 1.1 miles

Getting around

  • Margorejo Station - 3 min drive
  • Surabaya Gubeng Station - 17 min drive
  • Surabaya (SUB-Juanda) - 36 min drive

Restaurants

  • ‪Cosi Drink,Dine&Unwind Sutos - ‬1 min walk
  • ‪D'Kampoeng - ‬2 min walk
  • ‪Nobar Sutos - ‬3 min walk
  • ‪Spesial Belut Surabaya H.Poer Rungkut - ‬1 min walk
  • ‪HOT-STAR XL Shilin Fried Chicken - ‬1 min walk

About this property

Artotel TS Suites Surabaya

Guests of Artotel TS Suites Surabaya enjoy a gym, free WiFi in public areas, and a business center. There's free parking and an airport shuttle. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include free newspapers, laundry facilities, and a gift shop.
Guests can stay connected with free WiFi. Bathrooms have free toiletries, toothbrushes and toothpaste, and slippers. Other amenities include minibars, electric kettles, and desks.
Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle available
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: IDR 128,000 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 7 meeting rooms
  • Business center

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately IDR 128000 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 17
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Property is also known as

ARTOTEL TS Suites Surabaya Hotel
ARTOTEL TS Suites Surabaya Surabaya
ARTOTEL TS Suites Surabaya Hotel Surabaya

Frequently asked questions

Is a free cancellation option available at Artotel TS Suites Surabaya?

Artotel TS Suites Surabaya offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

What is there to do within easy reach of Artotel TS Suites Surabaya?

This hotel is situated in Wonokromo, just steps from Surabaya Town Square. You'll also find Ciputra World Mall and Lapangan Thor Stadium less than a mile away.

Will I be able to park at Artotel TS Suites Surabaya?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Artotel TS Suites Surabaya?

Spa services at the hotel include massages.

Does Artotel TS Suites Surabaya include a casino at the property?

No, Artotel TS Suites Surabaya doesn't have a casino.

Will I find an indoor pool at Artotel TS Suites Surabaya?

No, there is no indoor pool at this hotel.

Is Artotel TS Suites Surabaya good for couples?

Amenities that appeal to couples at this hotel include a minibar, a separate bathtub and shower, and slippers.

Does Artotel TS Suites Surabaya have a hot tub?

No, there isn't a spa tub at this hotel.

Does Artotel TS Suites Surabaya have a restaurant with a breakfast menu?

Yes, Artotel TS Suites Surabaya serves continental breakfast each morning for a surcharge from its restaurant.

Will Artotel TS Suites Surabaya allow pets to stay free of charge?

No, pets and service animals aren't allowed at Artotel TS Suites Surabaya.

Does Artotel TS Suites Surabaya have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Artotel TS Suites Surabaya?

The closest major airport to Artotel TS Suites Surabaya is Surabaya (SUB-Juanda), which is 10.3 mi away (36 minutes by car).

Can I book a room with a balcony at Artotel TS Suites Surabaya?

No, there aren't any guestrooms with balconies at Artotel TS Suites Surabaya.

Artotel TS Suites Surabaya Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 2 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

6.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

ENG

Business traveler
Liked: Staff & service, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Anastasia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. 10/10 Totally recommend!
Stayed 3 nights in Jul 2025

4/10 Poor

Sebastiano

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty hotel ,
Stayed 2 nights in Sep 2023

6/10 Okay

Andrew

Liked: Staff & service
All shops around hotel are closed but website and Wotif and google all say it’s close to things. Would have chosen somewhere else if we had know
Stayed 2 nights in Jul 2023

10/10 Excellent

Tomofumi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
従業員の対応が良かった。携帯の充電ケーブルを家に忘れてしまいましたが、快く貸して頂きました。