Clean and very comfortable beds. Rooms were nice. Breakfast was average
Location was very convenient to my purposes. Very quiet at night, despite being on a busy street. Bed very soft. Disappointed that the bar and Happy Hour were not open. Covid related but was still advertised.
We enjoyed our stay, the staff was very helpful, the complimentary breakfast was great, easy parking we will definitely be back again.
Clean easy. Comfy bed. Decent WiFi. A fridge in the room would be nice
Love this place! Always clean quote and comfortable.
Nice hotel but the room did not have a refrigerator.
The customer service is excellent. Special thanks to Hailey and Michael at the Front Desk.
The villa was great. It was like a one-bedroom apartment. It had a dishwasher and plates and utensils. We had everything we needed.
Love the staff, the breakfast, the hot tub. There is still no gym, and the happy hour food has gone down according to all of the regulars from hot delicious snacks to cold cuts and fruit. We really notice after 7 years of patronizing this hotel, and so do the others. We love it, but hope they pay attention. Also, the Central air is super loud, and woke me up at night. Please fix the system. Thank you.
There was a roach in our villa room. The villas seem a bit smaller than they look in the pictures and there is only 1 mirror in the whole villa which is the bathroom mirror.
It was way more than expected for such a low cost. Amazing breakfast.
Rooms were very nice. Would like to have had a work out room.
Excellent facility, very comfortable rooms, great breakfasts.
Very nice hotel. Friendly staff. Feel in love with the robotic room service. Close to Levi stadium. Breakfast station was a bit crowded but worth the wait.
Located in Sunnyvale West within a mile (2 km) of Historic Murphy Avenue, The Grand Hotel is within a few miles (5 km) of El Camino Hospital. This 104-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.
Start your day off right with a free continental breakfast, served each morning from 7:00 AM to 10:30 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.
Guests can enjoy TVs and stay connected with free WiFi. Minibars, coffee makers, and free newspapers are also standard.
At The Grand Hotel, guests have access to an outdoor pool, free WiFi in public areas, and conference space. There's free parking and limo/town car service. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include a business center, express check-out, and free newspapers.
Clean and very comfortable beds. Rooms were nice. Breakfast was average
Location was very convenient to my purposes. Very quiet at night, despite being on a busy street. Bed very soft. Disappointed that the bar and Happy Hour were not open. Covid related but was still advertised.
Barbara, thank you for choosing The Grand Hotel for your recent stay and for being our guest. We are delighted to know you liked our ideal location and had a relaxing stay in our guest room. However, we regret your disappointment that some of our amenities were not available, keeping in mind the safety of our guests. We would like to inform you that we do keep our websites updated for our guests to have information regarding the amenities and services we offer. We are grateful for your understanding and patience. It was a pleasure to \host you, and we look forward to welcoming you back whenever you are in the area. Kind regards, Claudio Bono, General Manager
We enjoyed our stay, the staff was very helpful, the complimentary breakfast was great, easy parking we will definitely be back again.
Deidre, thank you for the wonderful review of The Grand Hotel! We are delighted to know how much you enjoyed your stay with us and the excellent service provided by our staff, and we appreciate you mentioning the delicious complimentary breakfast. Of all of the amenities we offer, this is one of our guests' favorites, and we are delighted it was your favorite also. We are excited about your next visit! Kind regards, Claudio Bono General Manager
Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at The Grand Hotel, and we look forward to welcoming you again soon. Kind regards, Claudio Bono, General Manager
Clean easy. Comfy bed. Decent WiFi. A fridge in the room would be nice
Ryan, we appreciate you taking the time to post your review. Nothing is more important than your satisfaction, so we are delighted you liked our refreshing accommodations and comfortable bed. It was a pleasure having you as our guest, and we hope to see you again soon at The Grand Hotel. Kind regards, Claudio Bono, General Manager
Love this place! Always clean quote and comfortable.
We appreciate you taking the time to post your review. Nothing is more important than your satisfaction, so we are delighted you loved our quiet accommodations and well-kept property. All of us at The Grand Hotel look forward to having you stay with us again. Kind regards, Claudio Bono, General Manager
We are glad you enjoyed your time at The Grand Hotel. Thank you for your wonderful rating, and we look forward to your next visit. Kind regards, Claudio Bono, General Manager
Nice hotel but the room did not have a refrigerator.
Thank you for reviewing your experience at The Grand Hotel. We appreciate your positive feedback about how much you enjoyed our boutique hotel. However, we regret you were disappointed by not having a refrigerator in the room. We value your comments and hope to see you again soon. Kind regards, Claudio Bono, General Manager
The customer service is excellent. Special thanks to Hailey and Michael at the Front Desk.
Thank you for acknowledging our outstanding service at The Grand Hotel in Sunnyvale, California, and specifically recognizing our Front Desk associates. Please be assured that we will pass on your kind compliments to Hailey and Michael. It was a pleasure having you as our guest, and we hope to see you again soon. Kind regards, Claudio Bono, General Manager
Thank you for your feedback. Breakfast items are still under "covid" reasons... We look forward to have a much larger buffet offerings soon. Safe travels!