Clean easy. Comfy bed. Decent WiFi. A fridge in the room would be nice
Love this place! Always clean quote and comfortable.
Nice hotel but the room did not have a refrigerator.
The customer service is excellent. Special thanks to Hailey and Michael at the Front Desk.
The villa was great. It was like a one-bedroom apartment. It had a dishwasher and plates and utensils. We had everything we needed.
Love the staff, the breakfast, the hot tub. There is still no gym, and the happy hour food has gone down according to all of the regulars from hot delicious snacks to cold cuts and fruit. We really notice after 7 years of patronizing this hotel, and so do the others. We love it, but hope they pay attention. Also, the Central air is super loud, and woke me up at night. Please fix the system. Thank you.
There was a roach in our villa room. The villas seem a bit smaller than they look in the pictures and there is only 1 mirror in the whole villa which is the bathroom mirror.
It was way more than expected for such a low cost. Amazing breakfast.
Rooms were very nice. Would like to have had a work out room.
Excellent facility, very comfortable rooms, great breakfasts.
Very nice hotel. Friendly staff. Feel in love with the robotic room service. Close to Levi stadium. Breakfast station was a bit crowded but worth the wait.
nice hotel and convenient location, Good complimentary breakfast and helpful staff.
Excellent facility and staff! high tech everywhere. Friendly front desk staff, and very clean rooms! strongly recommended!
Very clean and spacious rooms. Breakfast is good. Great value overall.
Located in Sunnyvale West within a mile (2 km) of Historic Murphy Avenue, The Grand Hotel is within a few miles (5 km) of Serra Park tennis courts. This 104-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.
Start your day off right with a free continental breakfast, served each morning from 7:00 AM to 10:30 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.
The Grand Hotel's 104 rooms are air-conditioned and provide minibars, coffee makers, and free newspapers. Guests can enjoy TVs and stay connected with free WiFi. Other amenities include safes, phones, and ironing boards.
At The Grand Hotel, guests have access to an outdoor pool, free WiFi in public areas, and conference space. You can take advantage of free parking, along with an airport shuttle (available on request) for USD 20 per person one way. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. Additional amenities include a business center, express check-out, and free newspapers.
Clean easy. Comfy bed. Decent WiFi. A fridge in the room would be nice
Ryan, we appreciate you taking the time to post your review. Nothing is more important than your satisfaction, so we are delighted you liked our refreshing accommodations and comfortable bed. It was a pleasure having you as our guest, and we hope to see you again soon at The Grand Hotel. Kind regards, Claudio Bono, General Manager
Love this place! Always clean quote and comfortable.
We appreciate you taking the time to post your review. Nothing is more important than your satisfaction, so we are delighted you loved our quiet accommodations and well-kept property. All of us at The Grand Hotel look forward to having you stay with us again. Kind regards, Claudio Bono, General Manager
We are glad you enjoyed your time at The Grand Hotel. Thank you for your wonderful rating, and we look forward to your next visit. Kind regards, Claudio Bono, General Manager
Nice hotel but the room did not have a refrigerator.
Thank you for reviewing your experience at The Grand Hotel. We appreciate your positive feedback about how much you enjoyed our boutique hotel. However, we regret you were disappointed by not having a refrigerator in the room. We value your comments and hope to see you again soon. Kind regards, Claudio Bono, General Manager
The customer service is excellent. Special thanks to Hailey and Michael at the Front Desk.
Thank you for acknowledging our outstanding service at The Grand Hotel in Sunnyvale, California, and specifically recognizing our Front Desk associates. Please be assured that we will pass on your kind compliments to Hailey and Michael. It was a pleasure having you as our guest, and we hope to see you again soon. Kind regards, Claudio Bono, General Manager
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to The Grand Hotel! Kind regards, Claudio Bono, General Manager
The villa was great. It was like a one-bedroom apartment. It had a dishwasher and plates and utensils. We had everything we needed.
Thank you for taking the time to share such wonderful feedback about your stay at The Grand Hotel. We are delighted you enjoyed every aspect of your visit to our boutique hotel, especially our comfortable accommodations with thoughtful amenities! We hope you are already planning a return trip for another outstanding visit! Kind regards, Claudio Bono, General Manager
Love the staff, the breakfast, the hot tub. There is still no gym, and the happy hour food has gone down according to all of the regulars from hot delicious snacks to cold cuts and fruit. We really notice after 7 years of patronizing this hotel, and so do the others. We love it, but hope they pay attention. Also, the Central air is super loud, and woke me up at night. Please fix the system. Thank you.
It is always a pleasure to hear from our loyal guests. Thank you for acknowledging our outstanding service at The Grand Hotel in Sunnyvale, California. We are happy you were pleased with our breakfast offerings and the hot tub. However, we are sorry for not meeting some of your expectations with our happy hour and the inconvenience you experienced due to the air conditioning. We will share your comments with the appropriate individuals and see where we can make improvements. Thank you again for making us your home away from home. We look forward to your next stay and until then, wish you safe travels! Kind regards, Claudio Bono, General Manager
Thank you for rating your stay at The Grand Hotel. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Kind regards, Claudio Bono, General Manager
Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at The Grand Hotel, and we look forward to welcoming you again soon. Kind regards, Claudio Bono, General Manager