The Grand Hotel

3.5 star property
VIP Access

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Photo gallery for The Grand Hotel

Lobby
Interior detail
Room service - dining
Coffee/tea maker
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi

Explore the area

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865 W El Camino Real, Sunnyvale, CA, 94087
  • Place, Elements Massage Sunnyvale
    ‪8 min walk‬
  • Place, Historic Murphy Avenue
    ‪15 min walk‬
  • Place, Sunnyvale Farmers Market
    ‪15 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(46 reviews)
  • 419 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(28 reviews)
  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

Villa, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

Villa, 2 Queen Beds

8.2 out of 10
Very good
(16 reviews)
  • 650 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 415 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 415 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible

9.8 out of 10
Exceptional
(9 reviews)
  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

Villa, 1 King Bed, Accessible

  • 650 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

Villa, 1 King Bed, Pet-Friendly

  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

Villa, 2 Queen Beds, Pet-Friendly

10.0 out of 10
Exceptional
(3 reviews)
  • 650 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Queen Annex

  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Sunnyvale

Located in Sunnyvale West, The Grand Hotel is adjacent to Silicon Valley and within a mile (2 km) of Historic Murphy Avenue. This 104-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Sunnyvale Tennis Center - 8 min walk - 0.5 miles
  • Elements Massage Sunnyvale - 8 min walk - 0.5 miles
  • Washington Park - 8 min walk - 0.5 miles
  • Historic Murphy Avenue - 15 min walk - 0.8 miles
  • Sunnyvale Farmers Market - 15 min walk - 0.8 miles

Getting around

  • Middlefield Station - 4 min drive
  • Sunnyvale Station - 6 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 20 min drive

Restaurants

  • ‪Starbucks - ‬14 min walk
  • ‪Chick-fil-A - ‬5 min walk
  • ‪HEYTEA - ‬10 min walk
  • ‪The Melt - ‬14 min walk
  • ‪Keke's Breakfast Cafe - ‬13 min walk

About this property

The Grand Hotel

At The Grand Hotel, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Guests can enjoy TVs and stay connected with free WiFi. Bathrooms have free toiletries and bathrobes. Minibars, coffee makers, and free newspapers are also standard.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Full-service spa
  • Hot tub

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35.00 per pet, per night
  • Dogs only
  • 1 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 8:00 PM.
  • No rollaway or extra beds are available.

Property is also known as

Grand Hotel Sunnyvale
Grand Sunnyvale
The Grand Hotel Hotel
The Grand Hotel Sunnyvale
The Grand Hotel Hotel Sunnyvale

Frequently asked questions

Is free cancellation available at The Grand Hotel?

The Grand Hotel provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at The Grand Hotel?

As of Mar 27, 2026, prices found for a 1-night stay for 2 adults at The Grand Hotel on Apr 5, 2026 start from $110, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around The Grand Hotel?

This hotel is situated in Sunnyvale West, just steps from Silicon Valley. You'll also find Computer History Museum and NASA Ames Research within a short drive.

Will I be able to park at The Grand Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does The Grand Hotel have a casino at the property?

No, The Grand Hotel doesn't have a casino.

Will I find an indoor pool at The Grand Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 8:00 PM.

What amenities will couples enjoy at The Grand Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at The Grand Hotel?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does The Grand Hotel have a restaurant with a breakfast menu?

Yes, The Grand Hotel serves free continental breakfast each morning from its restaurant.

Will The Grand Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Grand Hotel for a fee of USD 35.00 per pet, per night.

Does The Grand Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from The Grand Hotel?

The closest major airport to The Grand Hotel is Norman Y. Mineta San Jose Intl. Airport (SJC), which is 12 mi away (20 minutes by car). Another top airport is San Carlos, CA (SQL), which is located 16.9 mi away (19-minute drive).

Are there rooms with balconies that I can book at The Grand Hotel?

Yes, some guestrooms at The Grand Hotel offer a balcony and may feature city views.

The Grand Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 535 out of 1121 reviews
Rating 8 - Good. 264 out of 1121 reviews
Rating 6 - Okay. 157 out of 1121 reviews
Rating 4 - Poor. 83 out of 1121 reviews
Rating 2 - Terrible. 82 out of 1121 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Shane

Stayed 3 nights in Feb 2026

6/10 Okay

Eden

Stayed 2 nights in Dec 2025

6/10 Okay

Sandra

Liked: Cleanliness
We've stayed at the Grand Hotel many times and this was our first disappointing visit. Our heater didn't work in the room. We got in late and had to sleep with our heads under the covers! I reported it the next morning. Got back to the room that evening and it still wasn't working. They gave us a new room, which was nice. Unfortunately it was Christmas eve so many things to move to the other side of the property! This room was warm but no soap or lotion by the sink. The first room had an extra blanket and robe. This one didn't...but at least we were warm.
Stayed 3 nights in Dec 2025

2/10 Terrible

Ricardo

Not clean at all and I was not expecting to pay for parking either
Stayed 3 nights in Sep 2025

10/10 Excellent

Weiwei, Alhambra

Stayed 1 night in Dec 2025

6/10 Okay

Zankhana

Traveled with family
Liked: Cleanliness, staff & service
It was nice, but the thermostat didn’t work and we were told no one could fix it til the morning. Breakfast was not great for vegetarians (or any one else). The space was nice and clean and the bathtub was huge. Overall, it was underwhelming.
Stayed 1 night in Dec 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Nov 2025

10/10 Excellent

John, Roseville

Stayed 1 night in Dec 2025

10/10 Excellent

Gregorio

Stayed 1 night in Dec 2025

2/10 Terrible

andrea catalina

Stayed 1 night in Dec 2025

2/10 Terrible

andrea catalina

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
No me dejaron tohallas en la habitación y la sordo y me dijeron q después de las 8:30 me las daban nunca me dieron la habitación que pedí y la bañera estaba con la pintura fea
Stayed 1 night in Dec 2025

10/10 Excellent

Roseann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet room, clean. Only negative is they need more than one luggage cart
Stayed 1 night in Dec 2025

10/10 Excellent

Roseann

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, except the bed was a little too soft for me
Stayed 2 nights in Dec 2025

10/10 Excellent

andrea catalina

Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

8/10 Good

Carole

Traveled with partner
Liked: Cleanliness
The fan in our room wouldn’t shut off but maintenance fixed it.
Stayed 2 nights in Dec 2025

10/10 Excellent

Desirea

Stayed 1 night in Oct 2025

8/10 Good

Zaira

Stayed 1 night in Dec 2025

10/10 Excellent

Alessandra

Traveled with group
Liked: Cleanliness, staff & service, amenities
The beds were so comfy! The place was quiet and staff was really nice! Room was also very spacious! My pups and I enjoyed our stay!
Stayed 1 night in Dec 2025

2/10 Terrible

LOUIS, sammaish

Traveled with family
This was HONESTLY HORRIBLE!! The guys at the front desk would not let my wife check in for us. (I was driving there separately) She had a long day of travel and did not need this delay. She had a copy of my ID, the room was booked in her acct but I made the booking under my name. We have checked into HUNDREDS of rooms for each other and this was a joke. We tried to leave and get our money back but he would not do that. We also waited in line for 20 minutes to check in. He was the only person working and there was no manager to talk to
Stayed 1 night in Dec 2025

2/10 Terrible

anshu

Disliked: Cleanliness, staff & service, property conditions & facilities
asked manager to review cct footage as my car was broken into - no one in the front office could access the footage - manager not present - told the manager would call me back. waited over one week no response. Just poor overall service Don't stay here - they won't help you.
Stayed 2 nights in Nov 2025

8/10 Good

Guido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely great service from the staff, super friendly. The hotel is slightly dated, the "business nook" (computer and printer) runs on Windows 7 Pro ... in 2025 that's slightly out of date. But the staff was happy to print a document for me and they helped me with late checkout so I wasn't too crazy early for my late night flight out of SFO. So, great effort, would be nice if the breakfast was a bit better and the AC/heating less noisy, otherwise it was great.
Stayed 2 nights in Dec 2025

2/10 Terrible

Marc

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Pictures are not as advertised. Place is dingy and unsafe feeling. Checked in and checked right out and went elsewhere. This property is still fighting my attempt at getting a refund.
Stayed 4 nights in Dec 2025

2/10 Terrible

Levy

Disliked: Cleanliness, property conditions & facilities
Terrible service, room are filthy, management is non-existent
Stayed 3 nights in Nov 2025

10/10 Excellent

Ray

Stayed 1 night in Nov 2025