Econo Lodge Suffolk2.0 out of 5.0
Recent guest reviews
This is the worst place I have ever stayed....room disgusting...toliet wouldn't flush and was filthy. Employees were useless and had no idea what they were doing. Overcharged me now fighting to get money back. Do not stay here
Front desk attendant was unprofessional to be polite. Gave me a dirty room-unmade bed, clothes about etc, but that wasn't the bad part. When i came back to the lobby he made a huge to-do that it wasn't his fault and really i didn't care i just wanted a different room but he went on and on and on. Finally i asked for my $ back and he got angry with me and told me to get out of the lobby. Baffled and dumbfounded i went only to get my door pounded on 3 minutes later by the same guy screaming at me THROUGH THE DOOR that the former room just hadn't been made up yet and no one was staying in there and i was a liar for saying there was. (clothes on the bed, sheets disarray) I Went back the next day hoping to talk to a manager (also has the DAYS INN across the street) and the manager seemed like it was totally normal to have the receptionist yell at customers through their doors and embarrass them in their hotel lobby.
We stopped midday to reserve a room. Charged a fee and were not advised. Room was dirty, bathroom floors had not been cleaned nor the bathroom. Bedspreads looked like they were 50 years old, everything about this place is substandard from check in to check out.
Awful hotel. Our room with 2 double beds did NOT look like the room in the pictures. The sheets were dirty... they had marks on them, were blood stained and had holes in them. We had to get 3 sets of sheets before we found sheets we'd sleep on. Room smelled. Manager would not give us our money back. Manager manages 7 hotels in this small town, so there wasn't any place else in town to go. Not a good start to our vacation.
Wanted to warn families before staying here..Urge you to find something else.Carpets were disgusting, room was not cleaned once in our 3 day visit.Had to go buy air fresher it stunk so bad.Parties out in the parking lot.Horrible experience.
Was not very clean and rented a room with kitchen room had no dishes also had an old tv that the pic was so dark sometimes you could only see black not the pic old nasty carpet with stains and looked like it was coming up in middle of room air conditioner smelt like mold
Place was disgusting, women who took care of us was unkempt and had a lot of question for me, who booked this ? who did you talk to? ect. Her manners were aweful. Please don't stay there you WILL be sorry. Oh and when my husband handed her back the key she started picking her teeth with it !!UGH, wish I caught that on camera. This Motel should be closed and updated.
I beg you not to stay here. I stay in many hotels and this one is the worst so far. I should have found another one but it was late. It has no good qualities at all. It is located right by the highway. Rooms dirty and smell bad. Breakfast very bad. Staff very unprofessional. Talked with owner and he uses lots of profanity.
Wasn't anyone at the desk when I first walked in. Person appeared all of a sudden. There was a note taped to the desk saying something about calling a number if help was needed. Very strange!!!! Tried to use my free night with choice hotels but was told they couldnl't do it for me. That i had to do it on a computer??????????. There was a computer behind me but he didn't offer to show me how to use it. Took the room anyway and when I went to take a shower the towel I reached for had been used before. Couldn't believe it. Didnn't complain stayed there anyway because we were extremely road weary. Needless to say we would not touch the breakfast that was available in the am. When my husband returned the keys in the am there was a woman sitting in the floor behind the desk in the lobby????????????Very strange place
I wasn't expecting much when I arrived due to the cost - however, carpet needed vacuuming sheets needed replacing ditto for pillowcases I liked the man at the front desk I slept on top of the sheets but didn't toss and turn all night. It could have been much worse but I'm sorry to say it was at the bottom of all the hotels I've stayed at so far.
- Free continental breakfast
- Free WiFi in rooms and public areas
Econo Lodge Suffolk is located within a few miles (5 km) of Suffolk Center for Cultural Arts and Suffolk Seaboard Station Railroad Museum. The 50 rooms at this hotel include refrigerators, microwaves, and coffee makers. Suffolk Visitor Center is also 3.1 mi (5 km) from the hotel, which is near the airport.
Free continental breakfast is included with your stay.
All 50 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can enjoy free WiFi and cable TV. Hair dryers, ironing boards, and desks are also available.
At Econo Lodge Suffolk, guests have access to free WiFi in public areas, coffee in a common area, and a computer station. You'll find RV, bus, and truck parking. Additional amenities include express check-in, express check-out, and free newspapers.
Reviews from Trip Advisor
0% of guests recommend this hotelTotal of 21 reviews