Limited breakfast but that was due to Covid.
I would NEVER recommend this hotel to anyone. We arrived to check in and discovered that the room I had reserved (a handicapped room) was not clean. Not to normal standards and certainly not to Covid standards. The remote control, light off and on switch, and a USB plug was filthy and covered in dirt and dust. The bedding was not clean and we found numerous hairs in the sheets of both beds. I was not comfortable staying in such unsanitary conditions and informed the front desk. I was offered another room but I was not convinced that ANY of their rooms were clean so I left. I personally heard a front desk employee tell another guest that they could defy the city mandated Covid precautions in regards to the amount of people allowed in the pool, another example that the hotel was in violation of their own alleged Covid clean policies that were displayed. I was informed by Orbitz that I would not receive a refund because the hotel said there was no issue, even though I have photos of all that I witnessed at this location.
Property is well located, nicely kept and room was clean. Quiet even though it is close to the Staff was courteous and polite but would not describe them as friendly and welcoming.
Breakfast is good and bed are very comfortable rooms are cleaned
parking spaces and wifi for Hilton Honors guests but i had to park in the back at night and it was scary and not well-lit. your free wifi was spotty and generally useless.
Nice hotel with convenient location and few negatives. Parking is far for late arrivals who aren't in their VIP Club. The single elevator to second and third floor rooms is pretty busy and quite far from our room 231 at the end of one of the long wings. Good breakfast included continued even past the 10:00 closing, nice for people on vacation who like to sleep in or stay out late. All staff we had contact with were pleasant and helpful.
Overall an enjoyable experience. Friendly receptionist, Frank. Room was a bit old, but comfortable nonetheless.
We stay here every year around the holidays. It's very clean, the beds are comfortable with great linens, there's a pool, gym, and free full breakfast buffet. Also, every single employee is friendly and helpful. Incredible customer service...I have never been disappointed staying here.
Would stay again. Very nice hotel. A little noisy near highway but convenient location. Pillows were way to soft. But bed was comfy.
This report is based on a rather jaundiced visit as I caught the flu and spent most of the two days sick as the dog. First night we were cold and the next am mentioned It to the am staffer at the desk who told us you have to set the thermostat on 80 or so until the heat starts flowing, then you can reduce setting to a normal point. Breakfast area was a bit crowded but seemed food was sufficient. The beds were comfortable, and I didn't hear the other guests so that was good, and if they couldn't hear me flueing away all night, that was better for them. Didn't try the pool but saw the area. Building seemed somehow a bit dated but can't say why, did see some carpeting so some was apparently being updated.
Very friendly staff. Very helpful and informative. Pleasant atmosphere.
Surprisingly quaint hotel. Knowledgeable staff well versed in what is nearby and on local events. Very friendly.
My friend and I were traveling, got really foggy, found the Hampton from 0rbitz, good price, staff was great and didn't knock on door at 8 to clean room. Everything we needed and more, was able to relax and get a good nights rest.
Excellent as Hampton Inn's usually are. Discount offered at a wonderful local restaurant....staff was very helpful. No refridg. in room which was unusual.
The hotel did not serve cookies. We waited the whole trip to indulge in the fresh baked cookies. So we were disappointed
For whatever reason we were provided a handicap accessable room. Generally not an issue, because it provides more space. However, the shower did not properly drain. Drains don't even cover the entire floor area around shower, so the Bathroom floor was sopping wet after a shower. We used towers to dry the floor. Rather than replace, the housekeeping service left the towels. Moreover, they left partially filled coffee cups in room after cleaning. We have stayed at hotel before and likely will again, because of convenience. But not in the room we were in. Moreover, hopefully, they will have upgraded housekeeping by next year.
Staff was very accomodating. Needed to use a microwave and they let me use their kitchen's.
Located within a mile (2 km) of Old Sturbridge Village, Hampton Inn Sturbridge is within 3 miles (5 km) of Streeter Point Recreation Area. This 84-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free breakfast is included with your stay.
Hampton Inn Sturbridge's 84 rooms provide microwaves, coffee makers, and free weekday newspapers. Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Other standard amenities include free local calls, hair dryers, and safes.
Guests of Hampton Inn Sturbridge have access to an indoor pool, a fitness center, and a spa tub. A stay here includes free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a business center.
Limited breakfast but that was due to Covid.
I would NEVER recommend this hotel to anyone. We arrived to check in and discovered that the room I had reserved (a handicapped room) was not clean. Not to normal standards and certainly not to Covid standards. The remote control, light off and on switch, and a USB plug was filthy and covered in dirt and dust. The bedding was not clean and we found numerous hairs in the sheets of both beds. I was not comfortable staying in such unsanitary conditions and informed the front desk. I was offered another room but I was not convinced that ANY of their rooms were clean so I left. I personally heard a front desk employee tell another guest that they could defy the city mandated Covid precautions in regards to the amount of people allowed in the pool, another example that the hotel was in violation of their own alleged Covid clean policies that were displayed. I was informed by Orbitz that I would not receive a refund because the hotel said there was no issue, even though I have photos of all that I witnessed at this location.
Property is well located, nicely kept and room was clean. Quiet even though it is close to the Staff was courteous and polite but would not describe them as friendly and welcoming.
Breakfast is good and bed are very comfortable rooms are cleaned
parking spaces and wifi for Hilton Honors guests but i had to park in the back at night and it was scary and not well-lit. your free wifi was spotty and generally useless.
Nice hotel with convenient location and few negatives. Parking is far for late arrivals who aren't in their VIP Club. The single elevator to second and third floor rooms is pretty busy and quite far from our room 231 at the end of one of the long wings. Good breakfast included continued even past the 10:00 closing, nice for people on vacation who like to sleep in or stay out late. All staff we had contact with were pleasant and helpful.
Overall an enjoyable experience. Friendly receptionist, Frank. Room was a bit old, but comfortable nonetheless.
