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Recent guest reviews

The fire alarm went off at 2 AM and the building was evacuated. My problem was there was no staff directing people where to go and what to do. There were no emergency vehicles at the scene. At the end they let the people go back to their rooms. There was no explanation as to what happened. The staff has to be trained in emergency services.

No good if you come from Orbitz . Room was not like hilton’s

Very pleasant stay. Lounge is available with free coffee and drinks. Great location!

It is what you expect from a Hilton brand. Clean, comfortable and great location. Good restaurants near by. The breakfast at the hotel was very good. Location about 10-15 minutes drive to the city center or 25 minutes walk. Public transportation is 2 minutes walk from hotel entrance. Secured gated parking is available for €20 per night. Will stay there again for sure.

Very nice experience; very happy about Hilton Strasbourg stay

Hotel was very reasonably priced due to off-season. Excellent location, lovely and peaceful view, and superlative service. A quick walk/taxi ride to EU institutions.

1 Avenue Herrenschmidt Strasbourg

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • 24-hour fitness center
  • Business center

Located in Contades, Hilton Strasbourg is adjacent to Strasbourg Convention Centre and within a 10-minute stroll of Exhibition Park. This 245-room, 4-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi.


Dining

This hotel is home to a brasserie and a bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10 AM.


Rooms

40-inch TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, coffee makers, and free newspapers are also standard.


Property features

At Hilton Strasbourg, guests have access to a 24-hour gym, a sauna, and free WiFi in public areas. Free offsite parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, express check-in, and express check-out.

Room options

Junior Suite

1 King Bed | Sleeps 4

Executive Room

2 Twin Beds | Sleeps 2

Family Room (Deluxe)

1 King Bed | Sleeps 4

Executive Room

1 King Bed | Sleeps 3

Guest reviews for Hilton Strasbourg

Everyone (4) Business (1) Family (2)
4
Everyone

By on Dec 8, 2019

4
Family Family

The fire alarm went off at 2 AM and the building was evacuated. My problem was there was no staff directing people where to go and what to do. There were no emergency vehicles at the scene. At the end they let the people go back to their rooms. There was no explanation as to what happened. The staff has to be trained in emergency services.

By on Jul 1, 2019

Review comment responded on Jul 3, 2019

Dear Guest, We would like to sincerely apologise for the issue caused by one of our guests that have triggered the fire alarm system. We clearly understand the inconvenience and feel sorry for not having had a good rest during the night. The Hilton Strasbourg, as much as Hilton Hotels, takes health, life and safety very serious. Our system is very sophisticate and as you have experienced it works. In this case, a guest located on third floor has mistakenly sprayed aerosol too close to the detector which then triggered the whole alarm. Other than reprimanding the guest and asking to leave the hotel immediately we could not do anything legally as this was a genuine mistake. Our team members were very solicited with questions since all 245 bedrooms were occupied, they have tried to answer as many questions as possible, we apologize if the message did not reach you directly. Thank you for your kind understanding on this serious matter. Kind regards,

1
Business Business

No good if you come from Orbitz . Room was not like hilton’s

By on Mar 8, 2019

Review comment responded on Mar 25, 2019

Dear Guest, Thank you for taking the time and trouble to share with us your feelings for our hotel. Our guests’ comments help us to improve our service in order to respond in the best possible way to their needs. We are, of course, saddened that your overall experience was disappointing and we would like to apologize for the inconveniences encountered over your stay. In order to improve our guest satisfaction, do not hesitate to give us you feeling regarding your recent stay at Hilton Strasbourg. Sincerely,

5
Everyone

Very pleasant stay. Lounge is available with free coffee and drinks. Great location!

By on Jan 1, 2019

Review comment responded on Jan 14, 2019

Dear Guest, Thank you very much for this positive feedback! Our guests’ satisfaction is our biggest reward so thank you very much for sharing your experience. It was a pleasure having you with us and we are looking forward to welcoming you again soon. Best regards,

4

good location

Everyone

It is what you expect from a Hilton brand. Clean, comfortable and great location. Good restaurants near by. The breakfast at the hotel was very good. Location about 10-15 minutes drive to the city center or 25 minutes walk. Public transportation is 2 minutes walk from hotel entrance. Secured gated parking is available for €20 per night. Will stay there again for sure.

By , from Atlanta. on Sep 10, 2017

Review comment responded on Sep 13, 2017

Dear Jay, Thank you very much for your positiv and detailed review. We are glad to read that everything was at your convenience and are looking forward welcoming you back soon. Kind regards,

5

nice hotel, easy transportation to center

Everyone

Very nice experience; very happy about Hilton Strasbourg stay

By , from New Jersey on Aug 21, 2017

Review comment responded on Aug 23, 2017

Dear Rubens, Thank you very much for your feedback. We are glad to read that you have enjoyed your last stay with us and that everything was at your convenience. We have also well noted your comment regarding the parking fees, which has been brought to the attention of our General Manager. Looking forward welcoming you back. Kind regards,

5

fantastic hotel for eu business

Business

Hotel was very reasonably priced due to off-season. Excellent location, lovely and peaceful view, and superlative service. A quick walk/taxi ride to EU institutions.

By on Jun 16, 2015

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