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Hilton Garden Inn Stoke on Trent

3.5 star property
Hotel with a restaurant, steps from The Potteries Museum and Art Gallery

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Photo gallery for Hilton Garden Inn Stoke on Trent

Lobby sitting area
Family Room, 2 Twin Beds, Connecting Rooms | Premium bedding, in-room safe, individually furnished, laptop workspace
Restaurant
Meeting facility
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Air conditioning
  • Bar
  • 24/7 front desk
  • Gym

Explore the area

View in a map
Potteries Way Hanley, Stoke-on-Trent, England, ST1 4QA
  • Place, Regent Theatre
    ‪4 min walk‬
  • Place, Waterworld
    ‪17 min walk‬
  • Place, Staffordshire University
    ‪18 min walk‬
  • Airport, Manchester (MAN)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(21 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms

Family Room, 1 King Bed, Connecting Rooms | Premium bedding, in-room safe, individually furnished, laptop workspace

Family Room, 1 King Bed, Connecting Rooms

10.0 out of 10
Exceptional
(3 reviews)
  • 517 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed | Premium bedding, in-room safe, individually furnished, laptop workspace

Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(24 reviews)
  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Premium bedding, in-room safe, individually furnished, laptop workspace

Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Twin Beds

Premium bedding, in-room safe, individually furnished, laptop workspace

Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Twin Beds, Connecting Rooms

Family Room, 2 Twin Beds, Connecting Rooms | Premium bedding, in-room safe, individually furnished, laptop workspace

Family Room, 2 Twin Beds, Connecting Rooms

  • 517 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Accessible Queen Room

Premium bedding, in-room safe, individually furnished, laptop workspace

Accessible Queen Room

  • Sleeps 2

View all photos for Queen Room With Sofa Bed

Premium bedding, in-room safe, individually furnished, laptop workspace

Queen Room With Sofa Bed

  • Sleeps 4

View all photos for King Room

Premium bedding, in-room safe, individually furnished, laptop workspace

King Room

  • Sleeps 2

View all photos for Twin Room

Premium bedding, in-room safe, individually furnished, laptop workspace

Twin Room

  • Sleeps 2

View all photos for Family King Room

Premium bedding, in-room safe, individually furnished, laptop workspace

Family King Room

  • Sleeps 4

About the neighborhood

Stoke-on-Trent

Hilton Garden Inn Stoke on Trent places you next to The Potteries Museum and Art Gallery and within a 5-minute walk of other popular sights like Regent Theatre. This 3.5-star hotel has 140 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • The Potteries Museum and Art Gallery - 1 min walk - 0.1 miles
  • Regent Theatre - 4 min walk - 0.3 miles
  • Victoria Hall - 4 min walk - 0.3 miles
  • Waterworld - 17 min walk - 0.9 miles
  • Staffordshire University - 18 min walk - 1.0 mile

Getting around

  • Stoke-On-Trent Station - 6 min drive
  • Manchester Airport (MAN) - 49 min drive

Restaurants

  • ‪Victoria Lounge Bar - ‬5 min walk
  • ‪BottleCraft - ‬5 min walk
  • ‪Unicorn Inn - ‬5 min walk
  • ‪The Slamwich Club - ‬4 min walk
  • ‪Chunky Chicken - ‬2 min walk

About this property

Hilton Garden Inn Stoke on Trent

Hotel with a restaurant, steps from The Potteries Museum and Art Gallery
Guests of Hilton Garden Inn Stoke on Trent enjoy a gym, free WiFi in public areas, and coffee in a common area. Self parking is offered for GBP 9.00 per night. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include laundry facilities, a TV in a common area, and a convenience store.
Guests can expect free WiFi and 55-inch LCD TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Coffee makers, laptop-compatible safes, and phones are other standard amenities.
Recreational amenities at the hotel include a fitness center.

Similar properties

Bar (on property)

DoubleTree by Hilton Stoke on Trent

  • Pool
  • Free WiFi
  • Restaurant
  • Gym
8.6 out of 10, Excellent, 1,000 reviews
$95 nightly
The price is $114
Nov 2 - Nov 3
Total with taxes and fees
DoubleTree by Hilton Stoke on Trent

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 9 per night)
  • Uncovered self parking on site (GBP 9 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday English breakfast available 6:00 AM to 10:00 AM for a fee: GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • High chair
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • 3 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 2020
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20 per accommodation, per stay
  • Pet weight must not exceed 75 lbs per pet
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 10 for adults and GBP 10 for children
  • Uncovered self parking fee: GBP 9.00 per night
  • Nearby parking fee: GBP 9.00 per night(164 ft away; open 24 hours)
  • Pet fee: GBP 20 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Stoke On Trent
Hilton Garden Inn Stoke on Trent Hotel
Hilton Garden Inn Stoke on Trent Stoke-on-Trent
Hilton Garden Inn Stoke on Trent United Kingdom
Hilton Garden Inn Stoke on Trent Hotel Stoke-on-Trent

Frequently asked questions

Is a free cancellation option available at Hilton Garden Inn Stoke on Trent?

Hilton Garden Inn Stoke on Trent provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

What's there to do close to Hilton Garden Inn Stoke on Trent?

Located steps from The Potteries Museum and Art Gallery, this hotel is in Stoke-on-Trent, and within a 10-minute walk of Regent Theatre and Victoria Hall. You'll also find Waterworld and Potteries Shopping Centre less than a mile away.

Is parking available on site at Hilton Garden Inn Stoke on Trent?

Yes, uncovered parking is offered for GBP 9.00 per night. Accessible parking is also available for guests.

Does Hilton Garden Inn Stoke on Trent have a casino on the premises?

No, Hilton Garden Inn Stoke on Trent doesn't have a casino.

Will I find an indoor pool at Hilton Garden Inn Stoke on Trent?

No, there is no indoor pool at this hotel.

Is Hilton Garden Inn Stoke on Trent a good place to stay for couples?

Amenities that appeal to couples at this hotel include premium bedding, a turndown service, and bathrobes.

Are there hot tubs at Hilton Garden Inn Stoke on Trent?

No, there isn't a spa tub at this hotel.

Does Hilton Garden Inn Stoke on Trent feature a restaurant that includes a breakfast menu?

Yes, Hilton Garden Inn Stoke on Trent serves an English breakfast on weekday mornings for a surcharge from its restaurant.

Will Hilton Garden Inn Stoke on Trent allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hilton Garden Inn Stoke on Trent for a fee of GBP 20 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at Hilton Garden Inn Stoke on Trent?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Hilton Garden Inn Stoke on Trent?

The closest major airport to Hilton Garden Inn Stoke on Trent is Manchester Airport (MAN), which is about 23.9 mi away.

Are there rooms with balconies that I can book at Hilton Garden Inn Stoke on Trent?

No, there aren't any guestrooms with balconies at Hilton Garden Inn Stoke on Trent.

Hilton Garden Inn Stoke on Trent Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 359 out of 591 reviews
Rating 8 - Good. 148 out of 591 reviews
Rating 6 - Okay. 45 out of 591 reviews
Rating 4 - Poor. 16 out of 591 reviews
Rating 2 - Terrible. 23 out of 591 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Christopher

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Waiter and waitresses were great, one of the chefs had a bad attitude towards the waiter and spoke down to him quite a lot. Dont know how the waiter puts up with it. The kitchen is open for all to see the way he treats the waiters, its disgusting. Room was adequate.
Stayed 2 nights in Jun 2025

8/10 Good

Victoria

Stayed 1 night in Jul 2025

4/10 Poor

amy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

michelle

Stayed 1 night in Jul 2025

10/10 Excellent

Luke

Stayed 5 nights in Jun 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, property conditions & facilities
Overall, it was fine. No major issues, but I have stayed in many Hiltons in my time, and it just felt slightly underwhelming to have the Hilton brand associated to this hotel. The check-in was really poor, and I do not blame the front desk staff directly, but whoever is responsible for staffing should be embarrassed. It took between 50 minutes to an hour to get our keys to our room. Breakfast was fab, and the staff on the whole were friendly, but again, I have been to Hiltons where the service came with a smile, and things were never too much fuss. Here, at times, it felt like we were putting people out, when asking a question.
Stayed 2 nights in May 2025

8/10 Good

Julie

Liked: Amenities
Very nice stay
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Terence

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Caroline

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was lovely. Rooms clean and spacious, breakfast good value for money and under 18’s eat free which was a bonus.
Stayed 2 nights in Jun 2025

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family overnight stay pre Alton towers

Great stay in a nice modern hotel
Stayed 1 night in May 2025

10/10 Excellent

Iman

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2025

10/10 Excellent

Leanne

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Excellent hotel. Very welcoming. Staff superb
Stayed 2 nights in May 2025

6/10 Okay

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Daisy

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible stay, staff were rude and the room wasn't up to scratch, dusty and dirty and issue was brought up but staff ignored our issues. I won't stop or recommend to anyone.
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Toni

Stayed 1 night in May 2025

6/10 Okay

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Some very good staff but also some that didn’t seem to want to be here
Stayed 1 night in May 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Nicola, Shropshire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked this hotel Clean comfortable stylish
Stayed 1 night in May 2025

8/10 Good

Peter, Brighton

Liked: Cleanliness, staff & service, property conditions & facilities
Very good rooms with excellent beds and bedding. The dining menu was limited and quality of food was not as good as one would expect. The car park is across the road which is not ideal
Stayed 1 night in May 2025