Best Western Kom Hotel Stockholm3.5 out of 5.0
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Recent guest reviews
I booked this hotel for a work trip and I thought it would be a very pleasant stay in a high hotel chain but was wrong. I didn't like the room decor and the room itself was very small. The bathroom was tiny. It was very cold in the room but the thermostat on the wall heater was off-they used central heating set to a low temperature so I had to ask for a portable heater. On top of this there wasn't a single blanket in the room?! Any hotel I've ever stayed in around the world has a blanket. Plus, Sweden has a cold climate-didn't they figure out that foreign visitors might find it cold??? The single bed was uncomfortable-it had a thin mattress which was moving a lot. The only thing I liked in this hotel was the breakfast-good variety. And the tip of the iceberg-the reception desk staff was rude, the 2 of them I spoke to- Disa and the blond girl. Where is the famous Swedish hospitality? There was nothing like it in their attitude towards me. I went to ask them a question-they were both on the phone for several minutes while I and other guests were waiting for the almighty reception staff to notice us. The blond one said "Can't you see I'm on the phone?" Ridiculous and so rude! No basic respect towards guests. Then I asked Disa to shorten my stay with 1 night due to a work schedule change. She refused right away without checking with her manager!!! Overall a terrible stay. Save your money and stay somewhere else.
This hotel has decent sized rooms. A good size bathroom with nice size glass enclosed shower. Room has two sitting chairs with a small table, desk and chair, hanging closet and free wi-fi. The room has a built in iron and ironing board. A very good breakfast is also included with a good variety including a waffle maker for hot waffles. The hotel is not in downtown, however, it is about a 15-20 minute walk from the train station or a couple of blocks from bus lines. The room we stayed in was in the conference annex building not in the main building. I don't know if the main building rooms are the same.
I am a big fan of the Best Western Kom Hotel. The hotel provides a free large daily breakfast buffet, free wi-fi, and free coffee and tea in the lobby. The staff was very friendly and knowledgeable. The location of the hotel is close to central Stockholm making it easy to walk to most of the city's attractions. My only criticism is that the room could be a little larger.
Excellent location, clean, efficiently laid out room, friendly staff, good breakfast buffet. For the price, great value.
- Close to Royal Swedish Opera and Museum of Medieval Stockholm
- Free buffet breakfast
- Free WiFi in rooms and public areas
Located in Central Stockholm, Best Western Kom Hotel Stockholm is within a mile (2 km) of popular sights such as Royal Swedish Opera and Museum of Medieval Stockholm. This 143-room, 3.5-star hotel welcomes guests with free breakfast, free in-room WiFi, and a fitness center. It's in central Stockholm and also close to Stockholm Palace and National Museum.
Start your day off right with a free buffet breakfast offered each morning. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.
All of Best Western Kom Hotel Stockholm's 143 recently renovated rooms provide safes, phones, and ironing boards. Guests can enjoy flat-screen TVs and stay connected with free WiFi. Hair dryers and desks are other standard amenities.
Best Western Kom Hotel Stockholm offers a fitness center, a sauna, and free WiFi in public areas. Self parking is offered for SEK 190 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include 10 meeting rooms, a conference center, and coffee/tea in a common area.
Reviews from Trip Advisor
74% of guests recommend this hotelTotal of 903 reviews