The hotel is clean, in good condition and near to Zion State Park.
The breakfast area was lacking working appliances. The One waffle maker is not working properly. The staff was refilling the food trays with no gloves on and was unfriendly.
I’d stay here again. Staff was so nice and helpful it didn’t seem real! Breakfast food did the job and free coffee was better than expected. Close enough to Zion NP Kolob Res. to not be an issue at all. A gas station is across the street and a really good local coffee shop with a drive thru too. By the way the room price wasn’t ridiculous. If you’re going to Zion NP you might have a tricky time finding parking up there.
Coffee was horrible. Bring back the real breakfast.
Quiet area but not restaurants within walking distance. Due to covid the was no coffee which was a bummer.
A very nice place to stay. Very friendly staff and the pool was nice and cool and refreshing! Was bummed about breakfast though, since Covid-19 they had to give you bags of food but it was nothing I would eat for breakfast.
I ordered a suite. The hotel provided standard room.
Both the pool and hot tub were out of order (said had a pipe problem). Odd, it is two different systems (I do plumbing) ... My experience is they do this so they don't have to heat them. Clerk was less then professional, showed no empathy or compensation. After a 7 hour drive I had to settle for a soak in my tiny tub ... Not What I Paid For.
Due to extreme weather conditions we were unable to make it to the hotel. I tried to notify them on Nov 29th 6pm MST itself but they were damn adamant that they cannot do a cancellation without taking one day charge as it was past 24 hour time. If they are not able to make an exception in special circumstances whats the customer service they are providing.
I was extremely happy with this hotel!! Guest service was spot on! Everyone was so nice and helpful! The hotel is in excellent condition. The breakfast was amazing! The best on our two week trip!
I like the staff. I didnt like that the pool was unavailable due to renovations but that was one of the amenities that attracted and lead me to stay here.
Staff were friendly and very helpful. Room was excellent in every way.
Great hotel, clean, good breakfast, close to Zion. I would highly recommend this hotel!
Was disappointed by how wasteful the hotel was. It was evident they don't have a dishwasher on site because all of the cups in the rooms, and the plates at breakfast were all single use - the utensils were plastic. Disappointing how much this place sends to landfills daily. The rooms were nice enough for the price.
Located 1.9 mi (3.1 km) from Pah Tempe Hot Springs, Best Western Plus Zion West Hotel is within a 15-minute drive of Sky Mountain Golf Course. This 69-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.
For your convenience, a continental breakfast is served for a fee on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Best Western Plus Zion West Hotel's 69 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Other amenities include safes, phones, and ironing boards.
Guests of Best Western Plus Zion West Hotel have access to an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include a meeting room, a 24-hour business center, and a computer station.
The hotel is clean, in good condition and near to Zion State Park.
The breakfast area was lacking working appliances. The One waffle maker is not working properly. The staff was refilling the food trays with no gloves on and was unfriendly.
It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!
I’d stay here again. Staff was so nice and helpful it didn’t seem real! Breakfast food did the job and free coffee was better than expected. Close enough to Zion NP Kolob Res. to not be an issue at all. A gas station is across the street and a really good local coffee shop with a drive thru too. By the way the room price wasn’t ridiculous. If you’re going to Zion NP you might have a tricky time finding parking up there.
Dear Guest, "Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.
Coffee was horrible. Bring back the real breakfast.
Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and proceedures. Thank you as well for bringing the breakfast options to our attention. Please know that this will be our top priority as we want to ensure the safety and health of our guests. I hope you will return to give us the opportunity to change your perception of our breakfast and services.
Dear Guest, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip. Thank you Kumar Ram General Manager
Quiet area but not restaurants within walking distance. Due to covid the was no coffee which was a bummer.
Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our area. We hope to see you again and that you will be truly impressed with our continued improvements.
A very nice place to stay. Very friendly staff and the pool was nice and cool and refreshing! Was bummed about breakfast though, since Covid-19 they had to give you bags of food but it was nothing I would eat for breakfast.
Dear Guest, Thank you for reviewing your recent stay with us. We are pleased you enjoyed our beautiful views and and that you found our service excellent. It's great to hear you liked the pool areas. We're sorry about the Breakfast and your comments will be shared with our management team. Thank you Very Much Kumar Ram General Manager Best Western Plus Zion West La Verkin Utah
Dear Guest: Thank you so much taking the time to give us your valuable feedback about your recent stay. Please accept our apologies that we did not get everything perfect to get 5 from 5. We look forward to seeing you again to be able to make your stay perfect. Best Regards, Kumar Ram General Manager Best Western Plus Zion West.
We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.
Dear Guest, Thank you for sharing your experience. We truly appreciate the insight regarding our staff and also our service. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours. Thank you Very Much