Grand Hotel

Eco-certified hotel with 4 restaurants and a full-service spa

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Stunning hallway with framed portraits and a grand chandelier.

Stunning staircase leads to an upper level, set against a backdrop of a checkered floor and elegant furnishings.

Relax in comfort with a large bed, two bedside tables, and a fireplace.

Stately building with a traditional facade, surrounded by beautifully maintained gardens and a central fountain.

Enjoy al fresco dining on the deck, surrounded by lush greenery and comfortable seating.

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Gym
Pool
Bar
Spa
Room service
24/7 front desk

Explore the area

Grand Hotel Rd, Nuwara Eliya, 22200

Lake Gregory
‪3 min drive‬
Pedro Tea Factory
‪6 min drive‬
Lover's Leap Waterfall
‪6 min drive‬

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Room options

Queen Elizabeth Suite

Sleeps 2
1 King Bed

Junior Suite

Hill view
Sleeps 3
1 Double Bed

Deluxe Double Room, 1 Bedroom, Hill View

Excellent

237 sq ft
Hill view
Sleeps 3
1 Double Bed

Gregory's Suite

Sleeps 4
1 King Bed

Presidential Suite

Sleeps 4
1 King Bed and 1 Twin Bed

Deluxe Twin Room, 1 Bedroom, Accessible, Hill View

Exceptional

237 sq ft
Hill view
Sleeps 3
2 Twin Beds

About the neighborhood

Nuwara Eliya

Grand Hotel places you within a 10-minute stroll of Victoria Park and Nuwara Eliya Golf Club. This 154-room, 4-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

Nuwara Eliya Golf Club - 7 min walk - 0.4 miles
Assemblies of God Church Nuwara Eliya - 13 min walk - 0.7 miles
Lake Gregory - 3 min drive - 1.0 mile
Pedro Tea Factory - 6 min drive - 2.5 miles
Lover's Leap Waterfall - 6 min drive - 2.3 miles

Restaurants

‪Ambal's Hotel - ‬13 min walk
‪De Silva Foods - ‬12 min walk
‪Grand Indian Restaurant - ‬1 min walk
‪Pizza Hut - ‬15 min walk
‪Milano Restaurant - ‬11 min walk

About this property

Grand Hotel

Eco-certified hotel with 4 restaurants and a full-service spa

Guests of Grand Hotel enjoy a full-service spa, an indoor pool, and a gym. You can put free valet parking to good use if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a business center.

TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer free toiletries and bathrobes, and beds are dressed in premium bedding. Minibars, coffee makers, and safes are also standard.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Grand Spa has 3 treatment rooms including rooms for couples. The spa is open daily.

Awards and affiliations

Eco-Certified Property

This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Similar properties

Enjoy a game of pool in this cozy room with a pool table, surrounded by large windows and wooden paneling.

Spa
Parking included
Free WiFi
Restaurant

$230 nightly

Jul 20 - Jul 21

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Free valet parking on site

Food and drink

3 bars/lounges
4 restaurants
A coffee shop/cafe
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli

Restaurants on site

Grand Indian
Grand Thai
Magnolia

Things to do

Arcade/game room
Bicycle rentals
Billiards/pool table
Full-service spa
Gym
Indoor pool
Library
Playground
Sauna
Steam room

Family friendly

Arcade/game room
Indoor pool
Laundry facilities
Playground
Refrigerator on request
Snack bar/deli

Conveniences

24-hour front desk
Laundry facilities
Lockers
Luggage storage
Newspapers in lobby
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Turndown service

Business services

Business center
Meeting room

Outdoors

Barbecue grill
Garden
In the mountains
Picnic area
Terrace

Full-service spa

3 treatment rooms
Couples treatment rooms
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Wheelchair accessible (may have limitations)

Banquet hall
Designated smoking areas

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Bathrobes
Bidet
Free toiletries
Hair dryer (on request)
Separate bathtub and shower
Slippers
Towels provided

Entertainment

TV with cable channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
Minibar
Refrigerator on request

Desk
Heating
Laptop workspace
Safe

Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Rollaway/extra beds are available for USD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Christmas Eve (December 24) Gala Dinner per adult: USD 125
Christmas Eve (December 24) Gala Dinner per child: USD 60 (from 5 to 11 years old)
New Year's Eve (December 31) Gala Dinner per adult: USD 200
New Year's Eve (December 31) Gala Dinner per child: USD 100 (from 5 to 11 years old)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Housekeeping is available for an additional fee
Rollaway bed fee: USD 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

Pool access available from 8:00 AM to 9:00 PM.

Property is also known as

Grand Hotel Nuwara Eliya

Grand Nuwara Eliya

Grand Hotel Hotel

Grand Hotel Nuwara Eliya

Grand Hotel Hotel Nuwara Eliya

Frequently asked questions

Is a free cancellation option available at Grand Hotel?

Grand Hotel provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Grand Hotel?

As of Jul 19, 2025, prices found for a 1-night stay for 2 adults at Grand Hotel on Aug 5, 2025 start from $186.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Grand Hotel?

This hotel in Nuwara Eliya is within a 10-minute walk of Nuwara Eliya Golf Club and Victoria Park. You'll also find Assemblies of God Church Nuwara Eliya and Holy Trinity Church less than a mile away.

Will I be able to park at Grand Hotel?

Yes, valet parking and self parking are offered for free at the hotel.

Is a spa located at Grand Hotel?

Grand Spa is the hotel's full-service spa and services include couples treatments.

Does Grand Hotel feature a casino on the premises?

No, Grand Hotel doesn't have a casino.

Is there an indoor pool at Grand Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 9:00 PM.

Is Grand Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, 3 bars, and 4 restaurants.

Are there hot tubs at Grand Hotel?

No, but guests can enjoy a steam room at this hotel.

Does Grand Hotel feature a restaurant that includes a breakfast menu?

No, Grand Hotel doesn't have a restaurant that serves breakfast.

Does Grand Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Grand Hotel.

Are there connecting rooms at Grand Hotel?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Grand Hotel?

No, there aren't any guestrooms with balconies at Grand Hotel.

Grand Hotel Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Good

Adeel

Traveled with family

Mar 25, 2025

Liked: Cleanliness, property conditions & facilities

Hotel with lots of historic character. Admin/hotel check-in staff was ok - just like any other mass hotel no customized attention or recognition of guests. Breakfast staff was very courteous.

Stayed 1 night in Mar 2025

10/10 Excellent

Rushabh

Mar 11, 2025

Stayed 2 nights in Mar 2025

10/10 Excellent

Selvarajan

Traveled with partner

Feb 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

She was a grand lady totally elegant. The staff was par excellance.

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family

Feb 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We were surprised by the size and substance of the building which combines Tudor and Edwardian style. The staff were charming and their service was faultless. Most cocktails were delicious and the food top notch.

Stayed 2 nights in Feb 2025

6/10 Okay

Ravi

Traveled with family and small children

Jan 22, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Very nice hotel with a traditional feel. Service is good but felt the level of service was not consistent for all guests. On occasions western guests got treated differently, eg with more attention vs guests of an ethnic origin. The service in general was very slow. We had to wait over 25 mins for a simple tea! The pool and gym area are nice as well as the gardens

Stayed 1 night in Jan 2025

8/10 Good

tyler, Pleasant Prairie

Traveled with family

Dec 29, 2024

Liked: Amenities

Stayed 2 nights in Dec 2024

8/10 Good

Ramasamy

Traveled with family

Dec 22, 2024

Liked: Staff & service, property conditions & facilities

Disliked: Cleanliness

Stayed 2 nights in Dec 2024

4/10 Poor

Victor

Traveled with family

Nov 27, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The Grand Hotel is a nice place with a good location to see Nuwara Eliya. The hotel itself was very nice, but the rooms were poor, and need an upgrade. The Thai restaurant made amazing food. But! The staff at this property were the worst I have ever experienced, and my family and I experienced several situations with issues. First there was an issue with my mom wanting to go to the pool, which she was told she could, but when she got down to the pool area, she was told she was not allowed, even though there were only three people there and 12 empty chairs, so she was sent back to her room. Secondly, my dad wanted to enter the gym and sauna, and was told the same, he could not enter, event though nobody was there. The staff was so unfriendly and not helpful at all. Lastly, the worst things of all was, that we had paid for 4 breakfasts, but my wife could not join the trip, so we had paid for one extra and wanted to invite our Sri Lankan friend to join us for breakfast. The staff made a big issue with this, and that we had to pay for one extra, even though we were still four people, so we ended up paying for 5 breakfasts and only being 4. We were not met at all, and they were so unpolite to us the entire stay. When we checked out, the staff asked how our stay was, and we said it had not been good due to the many issues we had, and then the staff just walked away to another couple and asked them about their stay, so not listening at all. I would NOT recommend this place.

Stayed 1 night in Nov 2024

6/10 Okay

Christopher

Oct 27, 2024

Stayed 1 night in Oct 2024

10/10 Excellent

Heba

Traveled with partner

Oct 2, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved the service, very colonial, staff are pleasant and helpful, food is excellent. I love the manager Ms. Kalahari, she is very helpful, pleasant and very professional. I will go back to this hotel.

Stayed 2 nights in Sep 2024

10/10 Excellent

Shalini

Sep 2, 2024

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family

Aug 19, 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Poor value for money

Historical hotel with plenty of staff but overall it is overrated. Poor value for money.

Stayed 1 night in Aug 2024

10/10 Excellent

Alex T

Traveled with partner

Jul 17, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing charm and grandeur! Excellent friendly staff. Perfectly manicured garden. Recent improvements have definitely elevated the comfort in the rooms and common areas. Will come again!

Stayed 2 nights in Jul 2024

10/10 Excellent

Sanjeevan

Traveled with family

May 28, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent rooms,service,bars and food. Very welcoming manager at the cocktail bar who was great.lots of restaurants and bar and a very unique hotel in Sri Lanka.highly recommend it to to anyone who comes to this part of Sri Lanka

Stayed 2 nights in May 2024

10/10 Excellent

Ellen

Apr 21, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel to relax for a few days

We had a very enjoyable and comfortable two days stay. No complaints. Our room was nice and spacious, with a bay window and seating area. You do need to be a bit agile to climb out of the shower, which is over a bath with high sides. We tried several of the restaurants and the cafe. All were good. Service can be a bit patchy, but really, who cares when you are in such lovely premises with outstanding garden areas. We were very pleased to have chosen to spend two nights here; one night is not enough to fully appreciate what is on offer.

Stayed 2 nights in Apr 2024

8/10 Good

Pushpavaly

Apr 6, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2024

10/10 Excellent

philippa

Traveled with family

Feb 25, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent classic, historical hotel

Lovely classic old hotel. Perfect position to walk into town but also a bit on the quieter side too. Nice walks around quiet neighboring houses too. It’s a beautiful historic building with exceptional gardens. The rooms are spacious and older in style, so some people might not like the older quirks, but we loved it and would definitely recommend it. The staff were all very friendly and the food in the buffet breakfast was excellent plus the Indian restaurant on the entrance side of the property was great too. Loved our stay there.

Stayed 2 nights in Feb 2024

10/10 Excellent

Stephen

Traveled with family

Jan 4, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It's a trip back into an imperial past, that is now open to many. High ceilings, a mix of wood floor and thick carpets, and staff in a range of uniforms. The level of English is good (sadly, my poor French wasn't up to the task of testing the staffs'). There is a good selection of eateries ranging from 'stuff yourself silly' to light bites. I highly recommend the Thai restaurant downstairs. I would avoid the coffee shop, where I was unsuccessful in attempting to buy over-priced cakes to take out - after the guy "serving" me walked off twice, to deal with other people, I decided that two can play the walking away game. So, overall good, if uneven.

Stayed 3 nights in Dec 2023

10/10 Excellent

Mustafiz

Traveled with partner

Dec 27, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2023

10/10 Excellent

Kristian

Dec 4, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely comfortable stay

A really lovely stay in a comfortable, clean hotel. The swimming pool is amazing and the gym is good too. Our room was very comfy and we had a good night sleep. The evening buffet and breakfast were also really nice.

Stayed 1 night in Dec 2023

8/10 Good

Robert

Nov 20, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High tea only okay.

Beautiful old hotel….Indian restaurant was the best.. High tea service not great…people walking through restaurant always and service was inattentive.

Stayed 2 nights in Nov 2023

10/10 Excellent

David

Sep 20, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Quite simply superb. The staff were extremely attentive and polite

Stayed 2 nights in Sep 2023

8/10 Good

petranella

Traveled with partner

Jul 31, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful heritage building. Very good service. Large simply decorated rooms but not terribly soundproof.

Stayed 1 night in Jul 2023

10/10 Excellent

Doug

Traveled with family

Jul 18, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

This was a luxurious property with fantastic amenities and excellent food selections.

Stayed 2 nights in Jul 2023

8/10 Good

Pushpavaly

May 6, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in May 2023

Grand Hotel

Choose dates to view prices

Photo gallery for Grand Hotel

Reviews

Popular amenities

Explore the area

Book today, save on your next hotel stay

Room options

View all photos for Queen Elizabeth Suite

Queen Elizabeth Suite

View all photos for Junior Suite

Junior Suite

View all photos for Deluxe Double Room, 1 Bedroom, Hill View

Deluxe Double Room, 1 Bedroom, Hill View

View all photos for Gregory's Suite

Gregory's Suite

View all photos for Presidential Suite

Presidential Suite

View all photos for Deluxe Twin Room, 1 Bedroom, Accessible, Hill View

Deluxe Twin Room, 1 Bedroom, Accessible, Hill View

About the neighborhood

Nuwara Eliya

What's nearby

Restaurants

About this property

Grand Hotel

Awards and affiliations

Languages

Similar properties

Heritance Tea Factory

Heritance Tea Factory

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Grand Hotel Reviews

Reviews

Excellent

9.2/10

9.0/10

8.8/10

8.6/10

8.2/10

Reviews

8/10 Good

Adeel

Adeel

10/10 Excellent

Rushabh