We repeatedly stay here as a choice hotel when going home to see family. It's always clean, the front desk is friendly and the bar/restaurant is easily accessible and convenient when you don't feel like getting out.
Always a nice staff and easy access to the highway.
Very friendly staff. We are originally from Springfield and this is our choice hotel when we come hone to visit family.
Awesome hotel. Everything was excellent! The food was especially exemplary.
Did well, great front desk and employee took the time to explain the firmness of mattress, very firm to the point of soreness but thats an individual thing. Breakfast should have a free option at yhis price range, the way the dining area is configured it would be easy to set it up this way. We did opt to go to breakfast but after being totally ignored by the cook we asked the hostess if we were to order from a table and she explained (ponting to cook) he would help us. We left having purchased breakfast at a less expenive price at ihop down the street. Room only had 3 large towels normally there are 2 per guest when I stay elsewhere.
Typically stay in Hampton Inn facilities but found this Hilton close to our activities while in town. Clean, comfortable and good breakfast. The pool area was crazy-loud and not a place even our swim-crazy kids wanted to stay. Terrible echoing and acoustics made it an uncomfortable spot to be, so we left. Otherwise a good experience.
better than most, altho thin walls, adjustable mattress and dimly lit room distract
This is a very clean hotel with a great staff. Highly recommended
The HGI in Springfield is a modern, well appointed hotel. The staff was friendly and handled check-in and out quickly and professionally. The atmosphere was calm, well organized and comfortable. Best of all - it was extremely clean! The coffee was terrific too! Enjoy your stay!
Hotel was opened 2 1/2 months ago. Staff at front desk and breakfast buffet definitely needed more customer satisfaction training. Most seemed overwhelmed with their responsibilities. The rooms were adequate but certainly not impressive for the rate. It was nice to have a small refrigerator, microwave and coffee maker in the room. The bed linens and the mattress where wonderful. The air conditioning/heating system in the room was very difficult to operate. Even the staff said they had trouble adjusting the units even after receiving training from the hvac company. The fan on the unit was so loud, when it kicked on at night it actually woke you up. Perhaps the worst thing about the design was the fact the hvac unit was contained totally in the room .. no fresh air return and relatively little air movement. One person showering result in high humidity in the entire room for hours.
Hilton Garden Inn Springfield is located within a few miles (5 km) of Hulston Cancer Center and Battlefield Mall. This 125-room, 3-star hotel has a restaurant, an indoor pool, and free in-room WiFi. Located centrally in Springfield, it's connected to a shopping center and also close to Wheeler Heart and Vascular Center and Lester E. Cox Medical Center South.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, breakfast is available for a fee each morning from 7 AM to 10:30 AM.
All 125 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and wired Internet, plus LCD TVs with digital channels and pay movies. Bathrooms offer hair dryers and free toiletries. Other amenities include free newspapers, free local calls, and laptop-compatible safes.
At Hilton Garden Inn Springfield, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and express check-out.
Thank you for your feedback & for staying with us!!
We repeatedly stay here as a choice hotel when going home to see family. It's always clean, the front desk is friendly and the bar/restaurant is easily accessible and convenient when you don't feel like getting out.
Always a nice staff and easy access to the highway.
Thanks so much for your feedback! We look forward to your next stay!
Very friendly staff. We are originally from Springfield and this is our choice hotel when we come hone to visit family.
Awesome hotel. Everything was excellent! The food was especially exemplary.
Thank you for letting us know about your recent stay at our hotel. I am happy to see that you had a great time during your stay with us. We look forward to seeing you the next time you visit the area.
Did well, great front desk and employee took the time to explain the firmness of mattress, very firm to the point of soreness but thats an individual thing. Breakfast should have a free option at yhis price range, the way the dining area is configured it would be easy to set it up this way. We did opt to go to breakfast but after being totally ignored by the cook we asked the hostess if we were to order from a table and she explained (ponting to cook) he would help us. We left having purchased breakfast at a less expenive price at ihop down the street. Room only had 3 large towels normally there are 2 per guest when I stay elsewhere.
Typically stay in Hampton Inn facilities but found this Hilton close to our activities while in town. Clean, comfortable and good breakfast. The pool area was crazy-loud and not a place even our swim-crazy kids wanted to stay. Terrible echoing and acoustics made it an uncomfortable spot to be, so we left. Otherwise a good experience.
Thank you for your feedback & we look forward to seeing you again! Please let us know if there's anything we can do to make your stay fantastic!