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Recent guest reviews

I have stayed 3 separate times. Friendly staff. Clean rooms, quiet. Pool is open.

Was able to pick up a few forgotten items at the front desk.

There was no sauna/steam room as advertised. Bathroom tub was broken.

Super clean . Nice staff. Super convenient. Amazing price for the amount of comfort and amenities.

Comfortable room, great options at breakfast, good workout room. Great hotel for the value !!!

Indoor pool and hot tub were nice. Great value. Very nice place for the price!

Pool and hot tub were very nice. Breakfast was good. Overall a great experience!

We enjoyed the over night stay here .. amazing staff and the room was clean and tidy and good breakfast .

This was a clean, recently updated hotel. The room was nice and comfortable with a fridge, microwave, HDTV and great water pressure. Pool was great for the kids and the sauna was a nice bonus. Breakfast had a nice selection of food. Would definitely stay here again.

we used the pool and the jacuzzi, it was ok. the rooms were ok. parking was great.

Good clean hotel for the price.

Was there for a Basketball Shootout. Hotel was close to all the basketball games. Pool was great, but whirlpool out of order. Our room was 2 double beds, room and bathroom clean, but some lights didn't work. A hotel showing its age. Continental Breakfast needed a little help, not to much to choose from. No one working it so had to hunt in cabinets for food to refill. The whole town of Jacksonville was under a boil order. So no ice and couldn't use the water. I guess you get what you pay for, one night stay with taxes $72.00.

We had a great time in the pool area and were able to kick back and relax in the room. it was great.

W Morton Ave Jacksonville IL

Hotel highlights

  • Free full breakfast
  • Free WiFi in public areas
  • Free parking
  • Indoor pool

Located within a mile (2 km) of Morgan County Fairgrounds, Best Western Jacksonville Inn is within 2 miles (3 km) of Illinois College. This 56-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour fitness center.


Dining

Start your day off right with a free full breakfast.


Rooms

Best Western Jacksonville Inn's 56 rooms are soundproofed and provide MP3 docks, microwaves, and coffee makers. LED TVs come with satellite channels, and guests can stay connected with WiFi. Other standard amenities include free local calls, hair dryers, and ironing boards.


Property features

At Best Western Jacksonville Inn, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include conference space, a business center, and express check-out.

Room options

Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 1 Queen Bed, Accessible, Bathtub

1 Queen Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Guest reviews for Best Western Jacksonville Inn

Everyone (4) Couples (1) Family (6) Other (1)
5
Business Business

I have stayed 3 separate times. Friendly staff. Clean rooms, quiet. Pool is open.

By on Mar 7, 2021

Review comment responded on Mar 8, 2021

Dear Guest, Thank you for your loyalty in choosing our hotel for your stay, whenever you are in this area. We are overwhelmed, feel honored, and privileged. We are pleased to read that we always met all of your expectations and is the reason you have visiting our hotel again and again. We appreciate your kind comments and look forward to welcoming you back very soon. Sincerely, Hotel Manager

5
Family

Was able to pick up a few forgotten items at the front desk.

By on Nov 3, 2019

Review comment responded on Nov 6, 2019

Dear guest, Our goal is to provide a consistently superior guest experience, and your comments are very important to us. We rely on guests like you to tell us when we’re doing well and when we are so we can get better. If we let you down, I apologize. We have taken note of these comments to make sure we do better than ever for future guests. Sincerely, Hotel manager

2
Family

There was no sauna/steam room as advertised. Bathroom tub was broken.

By on Aug 2, 2019

Review comment responded on Aug 5, 2019

Dear Guest Thank you for choosing our property. We are very sorry that we did not meet your expectations. Your comments are very important to us, as they will help us to improve our services and our guest experience even more. We hope that you will visit us again. Sincerely Hotel Manager

4
Family with small children Family

Super clean . Nice staff. Super convenient. Amazing price for the amount of comfort and amenities.

By on Apr 4, 2019

Review comment responded on Apr 5, 2019

Dear Guest, Thank you for the great review. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, safety, friendly staff, clean rooms, great amenities & facilities including parking, food junctions, value for money to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

5
Everyone

Comfortable room, great options at breakfast, good workout room. Great hotel for the value !!!

By , from Naperville on Nov 12, 2018

Review comment responded on Nov 13, 2018

Dear Guest, Thanks for your kind words. I'm glad we could provide you a pleasant, breakfast, comfortable and quiet experience that contributed positively to your stay in the area. We take great pride in serving guests well, and I'm glad we're meeting and exceeding expectations. I hope you will be able to stay with us again soon. Sincerely, Hotel Manager

4
Everyone

Indoor pool and hot tub were nice. Great value. Very nice place for the price!

By on Sep 29, 2018

Review comment responded on Oct 2, 2018

Dear Guest, Thank you for the positive review.I am pleased that you enjoyed the amenities,great location with the great value.We really enjoy providing a great guest experience and helping people connect with their transportation needs. I hope you will be able to stay with us again soon. Sincerely, Hotel Manager.

5

very clean nice hotel

Everyone

Pool and hot tub were very nice. Breakfast was good. Overall a great experience!

By on Jun 18, 2018

Review comment responded on Jun 21, 2018

Dear Guest, Thanks for your stay. We are glad that you had a great experience staying at our hotel. We focus each day on providing a memorable experience that creates a yearning to return and thrilled to know that we were almost successful during your stay. We look forward to your next stay. Sincerely Hotel Manager

5

nice hotel and good ambiance

Everyone

We enjoyed the over night stay here .. amazing staff and the room was clean and tidy and good breakfast .

By , from Overlandpark, KS on Sep 1, 2017

5

great hotel, good value

Family

This was a clean, recently updated hotel. The room was nice and comfortable with a fridge, microwave, HDTV and great water pressure. Pool was great for the kids and the sauna was a nice bonus. Breakfast had a nice selection of food. Would definitely stay here again.

By on Jan 13, 2016

3

conference stay

Other

we used the pool and the jacuzzi, it was ok. the rooms were ok. parking was great.

By on Aug 15, 2011

Best Western Jacksonville Inn

1709 W Morton Ave, Jacksonville, IL 62650
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