I liked that it was close to dining and shopping
Unacceptable parking and NO handicapped parking.
It was clean! Not enough parking and extremely noisy!!!!!
Clean, friendly staff, good location.
We arrived late. Received our room key. My husband had to park down the block and walk back. This is an old bldg and the elevator was small and super hard to get the luggage rack out of (2nd floor) When I open the door to the room we had been given the room was either in use or didnt get cleaned. I had to get someone to give us e new room. He was pleasant but never really apologized. It was 1am so not something I really wanted to deal with that late.
The price is good. If you can sleep through the nighttime homeless fights and the dumpster noise during bar cleanup, it’s a good place. Parking behind security gate is nice. Card access to outside stairs gave a sense of security. Staff was very good and attentive.
Bar and breakfast restaurant on sir and next door, wil stay here again
Great location, comfortable bed, friendly staff, terrible WiFi
Location is great! Love the funky jazz theme! The loung downstairs has amazing cocktails! The parking lot is gated and locked at night. We each got breakfast coupons for this amazing restaurant next door, who in return offered me a free coffee coupon for a cool, fair trade coffee shop down the block. Supportive, funky downtown feel! Mall is in walking distance, too.
Liked downtown location and available restaurants. Ruby was pretty good. Liked artwork. Easy access to shopping and park.
Room was very clean The bed was comfortable and was quiet. Will stay again.
Located in Downtown Spokane, Hotel Ruby is a leisurely stroll from popular sights such as Riverfront Park and Spokane Convention Center. The 37 rooms at this 3-star hotel include refrigerators, microwaves, and LCD TVs.
At the end of the day, unwind with a drink at the bar/lounge.
Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and free local calls.
Guests of Hotel Ruby enjoy access to free WiFi in public areas, coffee in a common area, and a meeting room. Self parking is offered for USD 5.00 per night. A multilingual staff is on hand to assist with luggage storage and concierge services. Additional amenities include free use of bicycles, express check-out, and laundry facilities.
I liked that it was close to dining and shopping
Thank you!
Thank you for staying with us at Hotel Ruby Hope to see you again soon
Unacceptable parking and NO handicapped parking.
We apologize for failing to accommodate your needs. We hope we can make this up to you next time.
It was clean! Not enough parking and extremely noisy!!!!!
Dear William, Thank you for taking the time to complete our online survey. Your feedback is important to us, and your input helps us maintain excellent service. Thank you for appreciating our clean rooms. We would like to apologize for failing to exceed your expectations regarding parking, and noise. We hope you can let us make up for this in the near future.
Thank you for your feedback and review. We hope you enjoyed your stay and that we will see you again soon!
Clean, friendly staff, good location.
Thank you for your review! Come back again soon!
Thank you for the review. Please reach out to us to let us know how we can improve.
We arrived late. Received our room key. My husband had to park down the block and walk back. This is an old bldg and the elevator was small and super hard to get the luggage rack out of (2nd floor) When I open the door to the room we had been given the room was either in use or didnt get cleaned. I had to get someone to give us e new room. He was pleasant but never really apologized. It was 1am so not something I really wanted to deal with that late.
Thank you for letting us know. This will be reviewed as this is not our standard. Please reach out to us so we can look further at the reservation as this review is anonymous.
The price is good. If you can sleep through the nighttime homeless fights and the dumpster noise during bar cleanup, it’s a good place. Parking behind security gate is nice. Card access to outside stairs gave a sense of security. Staff was very good and attentive.
I'm sorry to hear that there was noise that disturbed your visit with us. I have passed this along to our Management team. We do hope that you will give us another chance in the future. I'm happy to hear that you enjoyed our staff!
Thank you for staying with us and for leaving a review.