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Mercure Swansea Hotel

Property class: 4

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Photo gallery for Mercure Swansea Hotel

A modern lobby with a geometric patterned floor, seating areas with yellow and red chairs, and a wall decorated with framed pictures.
A coastal landscape with a beach, grassy hills, and a clear sky.
A breakfast buffet with various food items and condiments.
A bar area with multiple liquor bottles, a computer monitor, and red chairs.
A hotel room with a bed, a sofa, and a cityscape mural on the wall.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Business services

Explore the area

View in a map
Phoenix Way, Swansea, Wales, SA7 9EG
  • Place, Celtic Trail
    ‪2 min walk‬
  • Place, Swansea.com Stadium
    ‪5 min drive‬
  • Place, Swansea Beach
    ‪13 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪75 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

A bed with white bedding and two dark purple pillows, a red patterned bedspread, and a cityscape wallpaper in the background.

Classic Room, 1 Double Bed

8.2 out of 10
Very good
(54 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (Classic)

A hotel room with a large bed, a desk with a computer, a chair, and a window with curtains.

Family Room, Multiple Beds (Classic)

8.0 out of 10
Very good
(11 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds

A bed with white bedding and two dark purple pillows, a red patterned bedspread, and a cityscape wallpaper in the background.

Classic Room, 2 Twin Beds

8.6 out of 10
Excellent
(20 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

A wooden table with a coffee maker, two water bottles, and a white cup.

Privilege, Room, 1 Double Bed

8.4 out of 10
Very good
(8 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (2 Adults and 1 Child)

Room

Family Room, Multiple Beds (2 Adults and 1 Child)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Swansea

Located in Llansamlet within 2 miles (3 km) of Swansea.com Stadium, Mercure Swansea Hotel is within a few miles (5 km) of other popular sights such as St. Joseph's Cathedral. This 4-star hotel has 119 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Celtic Trail - 2 min walk - 0.1 miles
  • Swansea.com Stadium - 5 min drive - 2.9 miles
  • Swansea Beach - 13 min drive - 5.9 miles
  • Swansea Marina - 13 min drive - 4.6 miles
  • Brecon Beacons National Park - 35 min drive - 26.1 miles

Getting around

  • Llansamlet Station - 6 min drive
  • Cardiff International Airport (CWL) - 66 min drive

Restaurants

  • ‪Domino's Pizza - ‬4 min drive
  • ‪Salt Mango Tree - ‬4 min drive
  • ‪Morriston Kebab House - ‬3 min drive
  • ‪The Club - ‬4 min drive
  • ‪McDonald's - ‬3 min drive

About this property

Mercure Swansea Hotel

Mercure Swansea Hotel features free WiFi in public areas, meeting rooms, and conference space. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include express check-out, free newspapers, and a garden.
Guests can expect free WiFi and LED TVs with digital channels. Bathrooms offer hair dryers, free toiletries, and slippers. Other standard amenities include coffee makers, safes, and phones. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to noon on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Brasserie

Things to do

  • TV in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,564 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15.00 per pet, per stay
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Swansea
Mercure Hotel Swansea
Mercure Swansea
Mercure Swansea Hotel
Swansea Mercure
Swansea Mercure Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Wales
Ramada Swansea
Mercure Swansea Hotel Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Hotel Hotel Swansea

Frequently asked questions

Is free cancellation available at Mercure Swansea Hotel?

Mercure Swansea Hotel offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Swansea Hotel?

As of Nov 8, 2026, prices found for a 1-night stay for 2 adults at Mercure Swansea Hotel on Nov 27, 2026 start from $71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Mercure Swansea Hotel?

This hotel is situated in Llansamlet, just steps from Celtic Trail. You'll also find Swansea.com Stadium and Dylan Thomas Centre within a short drive.

Is parking available on site at Mercure Swansea Hotel?

Yes, self parking is offered for free at the hotel.

Does Mercure Swansea Hotel have a casino at the property?

No, Mercure Swansea Hotel doesn't have a casino.

Will I find an indoor pool at Mercure Swansea Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Mercure Swansea Hotel?

Couples staying at this hotel will appreciate amenities like 24-hour room service and slippers as well as a restaurant.

Does Mercure Swansea Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Mercure Swansea Hotel have a restaurant with a breakfast menu?

Yes, Mercure Swansea Hotel serves buffet breakfast for a surcharge each morning at The Brasserie.

Will Mercure Swansea Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Mercure Swansea Hotel for a fee of GBP 15.00 per pet, per stay. The property also provides food and water bowls.

Does Mercure Swansea Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at Mercure Swansea Hotel?

No, you won't find guestrooms with balconies at Mercure Swansea Hotel.

Mercure Swansea Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 365 out of 1001 reviews
Rating 8 - Good. 389 out of 1001 reviews
Rating 6 - Okay. 154 out of 1001 reviews
Rating 4 - Poor. 58 out of 1001 reviews
Rating 2 - Terrible. 35 out of 1001 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay will come again , pleasant staff
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, great sized rooms.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money, very comfortable room
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean room, staff very helpful
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely 2 night stay! Stayed in privilege room very nice and clean. Restaurant and bar very nice and relaxed ! Food was very good standard and staff were polite and friendly
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size room, bed not great could have been more comfortable. Everything we needed but hotel a bit tired but okay for a few days away. Plenty of parking, great breakfast & about 25 minutes drive from seafront. Would stay again.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a nice stay we had the hotel very clean and the staff are very professional and very helpful
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Easy, free parking. Staff friendly and considerate.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On room had a lake view and the staff were great!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely big comfy beds. Staff very friendly and approachable. Breakfast was amazing lovely crispy bacon.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great greeting, nice large clean room, welcoming our dog, great breakfast , easy free parking, great value for money.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the priveleged room and getting a later checkout which was really helpful, staff rally friendly, loved the bar area
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy and accessible, breakfast and all dining was excellent. Staff were helpful and extremely polite.The Room was clean but a bit worn. The hotel could do with a lift , carrying luggage up and down stairs for elderly guests is quite wearing.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, was very warm but a fan was provided. The bathroom is a little dated but works & the shower had good pressure so was nice & powerful. The breakfast was good, a buffet selection. The chap on reception was very friendly & helpful. Would recommend.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all lovely and so helpful especially all the team on the reception.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb stay! Excellent from start to finish. Hotel was spotless, the breakfast superb, staff were extremely helpful and pleasant, room and bed were really comfortable and the complimentary Welsh cakes were the cherry on the cake!!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Easy to local amenities
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an accessible room, just there right thing. Very clean, proper wet room shower. Breakfast was really good with good range of hot and cold items.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Very friendly staff on check in and check out,Clean room and very comfortable bed.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were lovely and very helpful through my stay, the food in thr evening and breakfast was also very nice.
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
A dirty, poorly maintained example of a Mercury Hotel. There also appeared to be some longer term visitors staying at the hotel.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, lovely reception and bar / restaurant area. Rooms a bit dated, but large, quiet, with comfy bed. Breakfast decent.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great Breakfast
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel room and communal places are old and tired looking. Scuff marks and broken parts everywhere. This hotel is in desperate need of decoration. It offers good breakfast and staff are friendly. WiFi don’t work well for us either
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely bar and restaurant. Hotel in lovely quiet location
Stayed 1 night in Oct 2025