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Mercure Swansea Hotel

4.0 star property
Hotel with free parking, near Swansea.com Stadium

Choose dates to view prices

Photo gallery for Mercure Swansea Hotel

Bar (on property)
Property entrance
Check-in/check-out kiosk
Classic Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Phoenix Way, Swansea, Wales, SA7 9EG
  • Place, Celtic Trail
    ‪2 min walk‬
  • Place, Grosnez Castle
    ‪17 min walk‬
  • Place, Swansea.com Stadium
    ‪4 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪58 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room, 1 Double Bed

8.0 out of 10
Very good
(36 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (Classic)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room, Multiple Beds (Classic)

7.2 out of 10
Good
(7 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room, 2 Twin Beds

8.8 out of 10
Excellent
(9 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Privilege, Room, 1 Double Bed

8.4 out of 10
Very good
(6 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (2 Adults and 1 Child)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room, Multiple Beds (2 Adults and 1 Child)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Swansea

Located in Llansamlet within 2 miles (3 km) of Swansea.com Stadium, Mercure Swansea Hotel is within a few miles (5 km) of other popular sights such as St. Joseph's Cathedral. This 4-star hotel has 119 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Celtic Trail - 2 min walk - 0.1 miles
  • Grosnez Castle - 17 min walk - 0.9 miles
  • Swansea.com Stadium - 4 min drive - 1.9 miles
  • Swansea Marina - 9 min drive - 4.0 miles
  • Swansea Beach - 10 min drive - 4.6 miles

Getting around

  • Llansamlet Station - 6 min drive
  • Cardiff International Airport (CWL) - 66 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪Morriston Kebab House - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Domino's Pizza - ‬4 min drive
  • ‪KFC - ‬3 min drive

About this property

Mercure Swansea Hotel

Hotel with free parking, near Swansea.com Stadium
Mercure Swansea Hotel features free WiFi in public areas, meeting rooms, and conference space. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include express check-out, free newspapers, and a garden.
Guests can expect free WiFi and LED TVs with digital channels. Bathrooms offer hair dryers, free toiletries, and slippers. Other standard amenities include coffee makers, safes, and phones. Housekeeping is available on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to noon on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Brasserie

Things to do

  • TV in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,564 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15.00 per pet, per stay
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Swansea
Mercure Hotel Swansea
Mercure Swansea
Mercure Swansea Hotel
Swansea Mercure
Swansea Mercure Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Wales
Ramada Swansea
Mercure Swansea Hotel Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Hotel Hotel Swansea

Frequently asked questions

Is free cancellation available at Mercure Swansea Hotel?

Mercure Swansea Hotel offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

What is there to do near Mercure Swansea Hotel?

This hotel is situated in Llansamlet, just steps from Celtic Trail. You'll also find Swansea.com Stadium and Maritime Quarter within a short drive.

Is there parking available at Mercure Swansea Hotel?

Yes, self parking is offered for free at the hotel.

Does Mercure Swansea Hotel have a casino at the property?

No, Mercure Swansea Hotel doesn't have a casino.

Will I find an indoor pool at Mercure Swansea Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Mercure Swansea Hotel?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and slippers as well as a bar.

Does Mercure Swansea Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Mercure Swansea Hotel have a restaurant with a breakfast menu?

Yes, Mercure Swansea Hotel serves buffet breakfast for a surcharge each morning at The Brasserie.

Will Mercure Swansea Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Mercure Swansea Hotel for a fee of GBP 15.00 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at Mercure Swansea Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Can I book a room with a balcony at Mercure Swansea Hotel?

No, there aren't any guestrooms with balconies at Mercure Swansea Hotel.

Mercure Swansea Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 330 out of 1002 reviews
Rating 8 - Good. 415 out of 1002 reviews
Rating 6 - Okay. 165 out of 1002 reviews
Rating 4 - Poor. 66 out of 1002 reviews
Rating 2 - Terrible. 26 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sheppard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The courtyard room was totally piece full! Choice of pillows - sustainable toiletries - fab location - bang on price
Stayed 1 night in Sep 2025

6/10 Okay

Theresa

Traveled with partner, Traveled with family
Liked: Staff & service, property conditions & facilities
Reasonably priced, staff was very friendly and helpful .
Stayed 1 night in Aug 2025

8/10 Good

Roy

Stayed 1 night in Sep 2025

4/10 Poor

James

Stayed 1 night in Aug 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient.

The hotel was very convenient for us when we needed to be nearby for an appointment early in the morning. It seems a bit dated but the bed was comfortable. The signs directing to rooms were a bit confusing. There wasn't much tea and coffee provided but I'm sure we could have had more if we had time to ask. There wasn't much room to hang clothes but I guess it's not designed for a long stay. Staff very helpful, particularly on reception. Food was tasty and well presented.
Stayed 1 night in Sep 2025

10/10 Excellent

Lesley, Bicester

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. It left me refreshed for the next day.
Stayed 1 night in Aug 2025

10/10 Excellent

Joanne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the breakfast options
Stayed 1 night in Aug 2025

8/10 Good

Sharon

Stayed 1 night in Aug 2025

6/10 Okay

James

Liked: Staff & service
Disliked: Cleanliness

Definitely not 4 star

Average, definitely not a 4 star hotel. 3 at best. The downstairs area around reception and restaurant was nice but the room needs some serious work done. Obviously hasn't been updated/renovated/maintained in quite some time. Carpet was filthy, chairs very dirty and the bathroom really needs to be re done. Bed was clean and comfy, shower warm, everything else needs work. Bit disappointing really.
Stayed 1 night in Aug 2025

6/10 Okay

Bob

Traveled with family
Staff were very friendly and helpful. The bathroom we had required a refresh.
Stayed 2 nights in Aug 2025

2/10 Terrible

Chris

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms very very dated and not clean awful disgusting stains on the carpets more animals than people Never again!!!
Stayed 1 night in Aug 2025

6/10 Okay

Raj

Liked: Staff & service
A very basic 4 star hotel that could do with some TLC and better room facilities management and supervision!
Stayed 1 night in Aug 2025

4/10 Poor

Raimondas, London

Traveled with family and small children, Traveled with pets
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Good location and breakfast. Dirty room, beds broken, no aircon, fans dusty, leaking water from the shower, wet spot on the carpet because of leak somewhere. Dirty car park. Definitely not worth money they charge.
Wet spot
Mould
Leaking shower
Dirty carpets
Stayed 1 night in Aug 2025

6/10 Okay

glyn

Stayed 1 night in Aug 2025

8/10 Good

Darran

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 1 night in Jul 2025

8/10 Good

Vicki

Liked: Staff & service
Disliked: Property conditions & facilities
Very accommodating, fantastic breakfast and service, obliging and attentive staff ….hotel just needs more investment in infrastructure, upkeep and general facilities… bathroom old and dated
Stayed 1 night in Aug 2025

8/10 Good

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a bad place, room was a nice size with comfy bed, tea/coffee making, nice bathroom. Checkin/out very easy. Ample free parking. Good bar and restraunt. Staff very friendly and helpful.
Stayed 1 night in Aug 2025

8/10 Good

David

Business traveler
A
Stayed 1 night in Jul 2025

10/10 Excellent

Chrissie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely comfortable and clean
Stayed 1 night in Jul 2025

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities
Rooms a little dated.
Stayed 1 night in Jul 2025

6/10 Okay

Justin

Liked: Cleanliness
A bit out of the way
Stayed 3 nights in Jul 2025

8/10 Good

Andrea

Traveled with family
Liked: Staff & service

Ok for one night or somewhere to sleep

We only stayed one night so the hotel was ok, it seems a little old and run down, and the sink in my room was blocked and drained away slowly. I did not report this until the morning of departure as it was too late by the time we used the sink in the bathroom.Staff were all very friendly.
Stayed 1 night in Jul 2025

6/10 Okay

Neil

Traveled with partner
Liked: Cleanliness, staff & service
Friendly staff but rooms ready for a refresh.
Stayed 1 night in Jul 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable hotel once I got in the right room
Stayed 1 night in Jul 2025

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