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Mercure Swansea Hotel

3.0 out of 5.0

Recent guest reviews

Stayed here for a night with work. Very nice and clean, room was spacious and comfortable. Location is useful if you need the business park, bit out of the centre of town though. Bar was nice, though I didn't eat. Staff couldn't have been friendlier.

Stayed for two weeks whilst on a course in Swansea. This hotel was ideally situated, clean and the staff were very friendly and nothing was to much trouble for them. The room itself was large an roomy, with all the usual facilities you would expect. The bed was large and comfortable. My only criticism is that possibly the bathroom could be in need of an update, although it was clean and useable. Breakfast was good, large, varied and of good quality. The main menu on the night time was large and varied. However on a few occasions the food itself was not as nice as expected. Eatable certainly however not sure its value for money. Overall I enjoyed my stay, and would certainly return should I be on business or pleasure trip to Swansea. Thanks again to all the hard working staff at this hotel.

Although not in the city centre this is a nice quiet hotel. Rooms are comfortable and staff friendly. The restaurant is also quite good and food tasty. I always stay here as the staff will always try and help.

Had a super night. Stayed 1 night with the dog and stayed in exactly the sand room as last time. Very friendly check in and super breakfast. We were told that the dog was barking in our room whilst having breakfast so we went to get her and they happily moved our breakfast to another area so we could bring her down and eat with her. Great all round for a dog friendly hotel .

Nice staff, unfortunately corridor leading to rooms did not look great nor did the rooms. Cheaply furnished bathrooms, badly painted room doors, tired carpets...the place could do with some refreshing and investment.

Good value for money Breakfast was good The pool is clean and well maintained Rooms are ok but clean Staff are friendly and helpful Was a good break on way and back from Skandavale The surrounding was beautiful

A comfortable motel which is a little out of town and suited our needs perfectly. It is very quiet with ample car parking. Our room was more than adequate however, higher grade rooms are available for those who require them. Meals in the restaurant were excellent on each occasion we dined, as was the breakfast range and quality. All staff were extremely helpful and professional.

Visited here again and it seems to be inproving . Had a good room . Restaurant was good had a meal with a friend who had had a meeting and buffet there who said it was better than last January . He was here at the end of September . Last time I was here in August the chef said hello when I was on my own in the bar which was great as the bar person hadnt spoke to me for 10 minutes . But this time the bar person was chatty as was the the breakfast waitress . My only chritic would be the public toilets , why were they not refurbed the same time as everything else ??? Dont make sence !!!! Apart from that great

ive stayed at the mercure many times and its always been an enjoyable experience the staff are happy professional and friendly and nothings to much trouble from the front desk to chris the maintenance manager ive had enjoyable stays at yhe mercure and will continue to do so in the near future many thanks satisfied guest

Nice Hotel a bit outdated, good restaurant. There is a swimming pool (a bit on the small side) also a gymnasium. The staff are helpful and pleasant. No air con in rooms but they do have a heater. The hotel is not close to Swansea city centre (£10.00 taxi ride away) I would recommend this hotel as in price, facilities and good food. Though not good to venture into the main city.

Phoenix Way Swansea Wales

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Liberty Stadium is within 2 miles (3 km) of Mercure Swansea Hotel while other popular attractions such as St. Joseph's Cathedral are within 3 miles (5 km). This 3-star hotel has 119 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi. Dylan Thomas Centre is also nearby.


Enjoy a bite to eat at the hotel's brasserie, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Start your day off with breakfast, available for a fee.


All of Mercure Swansea Hotel's 119 air-conditioned rooms provide coffee makers, phones, and ironing boards. Guests can expect to find free WiFi and LED TVs with digital channels. Desks and free toiletries are also standard.

Property features

At Mercure Swansea Hotel, guests enjoy an indoor pool, a health club, and a sauna. You can take advantage of free parking if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, 8 meeting rooms, and conference space.

Room options

Classic Room, 1 Double Bed

Full 1 | Sleeps 2

Classic Room (Classic)

Full 1 | Sleeps 4

Privilege, Room, 1 Double Bed

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

65% of guests recommend this hotel

Total of 746 reviews