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Mercure Swansea Hotel

4.0 star property
Eco-certified hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Mercure Swansea Hotel

Bar (on property)
Exterior
Check-in/check-out kiosk
Classic Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds
Property entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk

Explore the area

Map
Phoenix Way, Swansea, Wales, SA7 9EG
  • Swansea.com Stadium
    ‪4 min drive‬
  • Swansea Marina
    ‪9 min drive‬
  • Swansea Beach
    ‪10 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪58 min drive‬

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Room options

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room, 1 Double Bed

8.0 out of 10
Very good
(23 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (2 Adults and 1 Child)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room, Multiple Beds (2 Adults and 1 Child)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Privilege, Room, 1 Double Bed

8.4 out of 10
Very good
(6 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room, 2 Twin Beds

9.0 out of 10
Wonderful
(8 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds (Classic)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room, Multiple Beds (Classic)

7.2 out of 10
Good
(5 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the neighborhood

Swansea

Located in Llansamlet within 2 miles (3 km) of Swansea.com Stadium, Mercure Swansea Hotel is within a few miles (5 km) of other popular sights such as St. Joseph's Cathedral. This 4-star hotel has 119 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Swansea.com Stadium - 4 min drive - 1.9 miles
  • Grand Theatre - 7 min drive - 3.6 miles
  • Swansea Marina - 9 min drive - 4.0 miles
  • Swansea Beach - 10 min drive - 4.6 miles
  • Singleton Park - 10 min drive - 4.8 miles

Getting around

  • Llansamlet Station - 6 min drive
  • Cardiff International Airport (CWL) - 66 min drive

Restaurants

  • ‪Tim Hortons - ‬10 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Joe's Ice Cream Parlour - ‬19 min walk
  • ‪Burger King - ‬20 min walk
  • ‪Colliers Arms - ‬17 min walk

About this property

Mercure Swansea Hotel

Eco-certified hotel with a 24-hour front desk and a restaurant
Mercure Swansea Hotel features free WiFi in public areas, meeting rooms, and conference space. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include express check-out, free newspapers, and a garden.
Guests can expect free WiFi and LED TVs with digital channels. Bathrooms offer hair dryers, free toiletries, and slippers. Other standard amenities include coffee makers, safes, and phones. Housekeeping is available on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Welsh

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to noon on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Brasserie

Things to do

  • TV in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,564 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15.00 per pet, per stay
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Swansea
Mercure Hotel Swansea
Mercure Swansea
Mercure Swansea Hotel
Swansea Mercure
Swansea Mercure Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Wales
Ramada Swansea
Mercure Swansea Hotel Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Hotel Hotel Swansea

Frequently asked questions

Is free cancellation available at Mercure Swansea Hotel?

Mercure Swansea Hotel offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

What is there to do near Mercure Swansea Hotel?

This hotel is situated in Llansamlet, close to Swansea.com Stadium, Maritime Quarter, and National Waterfront Museum. You'll also find Swansea Marina and Swansea Arena within a short drive.

Is parking available on site at Mercure Swansea Hotel?

Yes, self parking is offered for free at the hotel.

Does Mercure Swansea Hotel have a casino at the property?

No, Mercure Swansea Hotel doesn't have a casino.

Will I find an indoor pool at Mercure Swansea Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Mercure Swansea Hotel?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and slippers as well as a bar.

Are there hot tubs at Mercure Swansea Hotel?

No, this hotel doesn't have a spa tub.

Does Mercure Swansea Hotel have a restaurant with a breakfast menu?

Yes, Mercure Swansea Hotel serves buffet breakfast for a surcharge each morning at The Brasserie.

Will Mercure Swansea Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Mercure Swansea Hotel for a fee of GBP 15.00 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at Mercure Swansea Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Are there rooms with balconies that I can book at Mercure Swansea Hotel?

No, at Mercure Swansea Hotel, there aren't any guestrooms that list a balcony.

Mercure Swansea Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 326 out of 1000 reviews
Rating 8 - Good. 411 out of 1000 reviews
Rating 6 - Okay. 170 out of 1000 reviews
Rating 4 - Poor. 68 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were superb, our stay was hassle free and convenient, without any issues. The breakfast was superb and the hotel rooms are comfortable and well equipped. Our one gripe, which was outside the hotel was the guests were reluctant to pick up their dogs mess in the field to the left of the hotel. Perhaps a sign reminding guests of their responsibilities and a possible fine might help. The field was full of dog waste, can't be pleasant in the summer for guests/children.
Stayed 1 night in Mar 2025

6/10 Okay

Caroline

Traveled with partner
Liked: Staff & service
Average hotel. Room was ok but the bed was very small for two people. Walls were very thin making it a quite noisy. The breakfast was average. Packets of cereal, not much selection of fruits. Hot counter served dry shrivelled mushrooms and dry hard fried eggs. The staff were really nice and friendly.
Stayed 2 nights in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Happy with the staff and the cleanliness. The building though is a bit tired and dated.
Stayed 1 night in Mar 2025

10/10 Excellent

Maxine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back.

Great value for money, excellent staff plus good location.
Stayed 1 night in Mar 2025

10/10 Excellent

Pilar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Callum

Stayed 1 night in Mar 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Louise

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heating Breakfast

Heater not on so cold room. Then was too hot. Please leave heater on a reasonable temperature for guests Good breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Maia

Stayed 1 night in Mar 2025

10/10 Excellent

Nicola rose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Yvonne

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

LM

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super clean

Room Was the cleanest I’ve ever smelled! Amazing
Stayed 1 night in Mar 2025

10/10 Excellent

jepson

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent business hotel for crashing

Really decent food, nice lobby, restaurant and bar area. Rooms a little dated.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Hannah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super stay

A lovely stay in a lovely hotel. Plenty of parking, check in easy. Only annoying thing was the shampoo and body wash dispensers were in the way so bashed my arm every time I reached up to wash my hair in the shower.
Stayed 1 night in Mar 2025

10/10 Excellent

Pauline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convient for our stays purpose.
Stayed 2 nights in Mar 2025

8/10 Good

Pauline

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Jason

Stayed 1 night in Feb 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, room comfort

Worth a stay

Great staff , good location, good food , just a kittle dated. Very squeaky floor boards , nice lake walk and coffee shop behind .
Stayed 2 nights in Feb 2025

10/10 Excellent

Trevor

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Clare

Stayed 1 night in Jan 2025

6/10 Okay

KA LOK

Traveled with family
Liked: Staff & service
Stayed 2 nights in Feb 2025