Oceanfront Hotels in Sorrento Valley, San Diego

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Sorrento Valley hotels essential information

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Recent Oceanfront Hotels Reviews

4/5 Good

"We stayed at the hotel for 5 nights and overall had a good experience. The location is excellent if you want to be in the heart of the Gaslamp Quarter, with plenty of restaurants and attractions within walking distance, including Petco park right next door. The hotel has a modern feel, although the bathrooms are beginning to show their age and could benefit from a renovation. Our biggest disappointment was the housekeeping service. Rooms were only serviced every other day, which was unexpected for a 4-star hotel. While fresh towels were provided, it was disappointing to return to an unmade bed and a room that hadn’t been vacuumed or tidied. On one of the scheduled housekeeping days, we were out from early morning until 4:30 p.m. Housekeeping arrived around 4:45 p.m. while we were showering. I asked if they could return in about 30 minutes but was told they finished at 5:00 p.m. I then asked if they could come back closer to 5:15 p.m., but that wasn’t possible. This was disappointing from a guest experience standpoint. The front desk staff were friendly and helpful. We needed to extend our late checkout because of a flight delay, and they handled the request without any issues. The pool area was enjoyable and never felt overcrowded. It is smaller than it appears in the photos, but we always had no trouble finding a comfortable place to relax. Restaurant/bar could be rowdy on game days but we don’t mind the fun/loud energy! Overall, a good hotel."

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