Decent area but construction made pain to get around
The room we received (1 king bed) was not what we reserved for 4 people (2 queen beds). Upon speaking with the front desk I was told there are no other available rooms and that this happens all the time with their system. Additionally another member of our party (3 families traveling together) had to be moved to a different hotel because they over booked (again something they said happens as a resultnof their system) and did not have a room for them.
Swimming pool not nice
Staff was great. Parking lot and avenue entrance was in deplorable shape. Too much chlorine in pool ...burning eyes. Staff, room was great. Breakfast was super.
When we asked for towels Brett came up right away &. He was always friendly!!
Near 95, great room, good area, breakfast just ok.
Very clean. Hot water for tea in lobby was not hot! That’s the only bad thing so far.
We use this HI-Ex frequently for theater trips to NYC. It's an easy ride down from the city after the show and makes the trip back to the DC area the next day a breeze. The hotel is great, with helpful, friendly staff and we enjoy the breakfast.
Very clean room with comfy beds. Good breakfast too! The woman at the front desk was very nice as well.
The hotel is very nice and staff were awesome. Room was good size and comfortable. The only downside was that you can hear the water running from the room above you, even the drip, drip,drip from the shower after water is turned off. Breakfast had large selection of foods to choose from, both hot and cold. I was warmly welcomed, and felt safe. Outside the hotel there is construction on the highway which is right next to hotel. Noise was not a problem, but traffic and travel were more difficult. Hopefully that will be done soon.
The hotel was conveniently located and was very clean.
Needed a last-minute room for Rutgers commencement. This Holiday Inn location was fairly new, clean, and easy to navigate. Check-in was fast and easy. The room was very spacious and the bathroom was bright and tidy. Not as flashy as the Hilton next door, but a pleasant and affordable option for visiting New Brunswick.
Holiday Inn Express Tower Center, an IHG Hotel places you within a few miles (5 km) of George St - Monument Square and First Reformed Church. This 100-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Guests can expect 32-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Refrigerators, microwaves, and coffee makers are other standard amenities.
Guests of Holiday Inn Express Tower Center, an IHG Hotel have access to an indoor pool, a gym, and free WiFi in public areas. There's free parking and limo/town car service. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Decent area but construction made pain to get around
The room we received (1 king bed) was not what we reserved for 4 people (2 queen beds). Upon speaking with the front desk I was told there are no other available rooms and that this happens all the time with their system. Additionally another member of our party (3 families traveling together) had to be moved to a different hotel because they over booked (again something they said happens as a resultnof their system) and did not have a room for them.
Swimming pool not nice
Dear Alessandro, Though we appreciate you taking a moment to share your thoughts on your recent visit, we apologize for any concerns that you may have had with our pool. Our team will investigate your feedback further to ensure that we are providing the quality experience that we know our guests expect, and we hope that you will give us another chance to exceed your expectations soon.
Staff was great. Parking lot and avenue entrance was in deplorable shape. Too much chlorine in pool ...burning eyes. Staff, room was great. Breakfast was super.
Dear John, Thank you for taking the time to leave your feedback on your recent stay. It is great to hear that our friendly staff, top-notch accommodations, and delicious dining options all helped make your visit a success! We apologize for any issues you encountered with our pool and will be sure to take all of your critiques into account as we continue improving our facilities. If you ever find yourself back in the area, we hope you will rely on us for another exceptional trip!
When we asked for towels Brett came up right away &. He was always friendly!!
Many thanks for staying with us at Holiday Inn Express & Suites Tower Center New Brunswick! Brett is truly a rockstar, and we can't wait to pass along your praise for his hospitality. We trust you had everything you needed to feel at home, and it would be our pleasure to serve you again on a future occasion!
Near 95, great room, good area, breakfast just ok.
Thank you for choosing Holiday Inn Express & Suites Tower Center New Brunswick! It means so much to us to know that you had an outstanding stay. Comfortable rooms and an excellent location are just part of what make us a great value. Thank you for the constructive note as well. We look forward to serving you again.
Dear Jennifer,We are very sorry to hear about your experience. Please know that our systems sometimes have issues syncing with third-party sites, resulting in such situations. When this happens, we always do our best to accommodate where we can. Overall, we hope you and your family had a pleasant getaway.