The room had roaches under the sink, dirty sheets, dirty tub, no towels. We requested a new room In a nonsmoking area And the floor they placed us on smelled like cigarettes immediately after exiting the elevator. In the middle of the night the head board fell off and nearly fell on top of my children. I am highly disappointed and mad.
I always go to this extended stay when I visit New Jersey (more than 5 visits) and never had an issue. Keep up the service.
There wasn't any shampoo .. no cups Its not as modern as other extended stays
Home away from home! Staff was nice. Hotel was very quiet. I like that about this location. Would definitely recommend.
Minor things that had to be done but it wouldn’t keep me from coming back. I enjoyed my stay!
Very good place for 90 dollars. Liked it a lot. Recommend with pleasure
Nice hotel just need buckets to get ice, and bigger towels.
Very bad experience I had. I mean worst customer service I ever had
The hotel was adequate for a one night stay, but there were some disappointing aspects of my stay. The housekeeping staff must not use cleaner on the bathroom mirror, as the steam from my shower revealed a "less than complimentary" message from a previous visitor; also, the sink was cracked and one of the lamps in the bedroom didn't work. The staff was very pleasant, though.
Good all around. Good experience. Clean and comfortable!!!
Not very clean...Had to go down to the front desk to grab sheets and covers for the pullout bed. Closet doors broken. Trash sitting outside in the hallways.
The room was what I expected for the price; acceptably clean and comfortable. The biggest issue was that the air conditioner made a horrendous loud squeal every time it stopped running so about every hour so I got very little sleep. I did say something to the staff at check out and they said they would make a service maintenance request. The staff were nice and courteous it was mainly the air conditioner issue that makes me say I wouldn't recommend.
Just terrible need to do alot of updates ....cleaner not worth the price
Nice rooms. Wish they would've had shampoo/conditioner and more soap bars in the room. Also, no trash in lobby nor outside. This was not convenient when walking in and carrying garbage. Overall it was good with the exception of stomping and hearing voices from the hall way and upstairs. Also, my entry door had a peep hole crack (it wouldn't shut sealed) which was uncomfortable to know.
Found hair all in the shower and leftover food still in the fridge.
I love it they dont bothered you at all.. they so friendly and polite..
Located within 2 miles (3 km) of Woodbridge Community Center, Extended Stay America - Woodbridge - Newark is within 3 miles (5 km) of Light Dispelling Darkness. Each of the 140 rooms at this hotel includes a kitchen, a refrigerator, and a microwave.
The 140 rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, phones, and ironing boards are other standard amenities. Housekeeping is available on request.
At Extended Stay America - Woodbridge - Newark, guests have access to free WiFi in public areas, coffee in a common area, and laundry facilities. You can take advantage of free parking if you drive. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables.
The room had roaches under the sink, dirty sheets, dirty tub, no towels. We requested a new room In a nonsmoking area And the floor they placed us on smelled like cigarettes immediately after exiting the elevator. In the middle of the night the head board fell off and nearly fell on top of my children. I am highly disappointed and mad.
Sean thank you for being our guest. We sincerely apologize for the cleanliness and maintenance issues you had in your suite and regret the disappointment it caused. Your feedback has been discussed with the appropriate team members to improve the quality of our accommodations moving forward. We have also alerted our pest control service provider to address the problems. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
I always go to this extended stay when I visit New Jersey (more than 5 visits) and never had an issue. Keep up the service.
Thank you for returning to Extended Stay America. There is no better compliment than a guest who keeps coming back time after time! We are so glad you continue to enjoy our hospitality. We value your feedback and look forward to your next stay. Sincerely, Hotel Management
There wasn't any shampoo .. no cups Its not as modern as other extended stays
Thank you for taking the time to review your stay. We apologize for your disappointment with the in-room amenities. Please know to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms. Also, the toiletries are kept at the front desk and are always complimentary. We hope you will give us another chance to serve you better. Sincerely, Hotel Management
Home away from home! Staff was nice. Hotel was very quiet. I like that about this location. Would definitely recommend.
Thank you for the wonderful review of Extended Stay America. We're thrilled to know you loved the service provided by our excellent associates and that you had a relaxing time with us. We appreciate you recommending us to future guests and look forward to welcoming you back soon. Sincerely, Hotel Management
Minor things that had to be done but it wouldn’t keep me from coming back. I enjoyed my stay!
It was a pleasure having you as our guest at our hotel. We are delighted to read you liked our offerings and had a great stay with us. Thank you for review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Very good place for 90 dollars. Liked it a lot. Recommend with pleasure
Thank you for the glowing review of Extended Stay America. We're thrilled to know you found us to be a great value and that toy enjoyed your stay with us. We appreciate your kind words and recommendation and look forward to your next visit. Sincerely, Hotel Management
Thank you for your five-star rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Extended Stay America. Sincerely, Hotel Management