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Recent guest reviews

The staff here really go above and beyond. The hospitality was spectacular. Highly recommend for service staff at the pools, the restaurants, especially the concierges, so many to help, very much appreciated!! The food is decent. No complaints for what it is, nothing knocked it out of the park for me. I have celiac disease though, so the gluten free options are very limited for me. Definitely more a family oriented property. Great options for excursions at the hotel. Great hotel for kids and families. The Preferred upgrade is definitely nice. You get the private pool and restaurant which is much more quiet than the main pool areas with all the families. Overall recommend, the staff is top notch. It's a boutique resort with only 300 rooms on a marina and golf community so very walkable with shops and restaurants and airbnbs and rentals. VERY SAFE!

PLEASE READ. Worst vacation ever. HOTEL designated for the locals and their families to use. Not a resort, just a hotel with 1 small pool. Other pool sanctioned off for "preferred" customers. WE opted for preferred and it included a lousy 7th floor exclusive area that was a joke. Hydrotherapy was promised and never delivered. Only 2 restaurants open. DO NOT do the presentation, as they will promise you spa, romantic dinner, LEISURE CASH-that you cannot use. We argued back and forth with staff to get what was promised. Mass confusion with all staff, lack of communication. The SIP SAVOR AND DINE ANYWHERE is false advertising, because they will NOT allow you to go to ANY SECRETS resorts for the night because Secrets resorts are a level up. And NO DAY PASSES either. NO ENTERTAINMENT. BORED. No TRUE BEACH. GIANT RATS roamed the beach area jumping on people. Locals used the small beach to play soccer. Food was basic and on repeat the whole week. This was a CATFISH. I RECOMMEND YOU GO ELSEWHERE.

Very nice staff and resort was well kept and clean. Food was iffy!

Very relaxing place

Great experience and wonderful staff. Food was good but could be better and more consistent.

Great experience

The kayak & paddleboard rentals were great. The pool was nice. Excellent game room. Kids club could use more activities for older kids (9-10). Dolphins should have more space. Restaurant service was inconsistent, sometimes prompt and sometimes very slow. Overall, a nice place for a family stay, especially the rooms with swim-up pools.

Boring

The beach was horrible.

Si no fuera por la playa que es un estanque fuera excelente, creó qué deberían facilitar el transporte hasta la playa pública para que los huéspedes tengan que pagar por rentar un carro de golf si viajan con personas mayores.

Tamaño, personal, instalaciones.

Super Encantador, el personal de empleados Maravilloso, la comida, bebidas, servicios en fin todo todo extraordinario. Un Hotel a todo dar - Quedamos Enamorados de El -

Km 269.5 Carretera Chetumal Puerto Aventuras QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Marina

Puerto Aventuras Marina is a short stroll from Dreams Aventuras Riviera Maya - All Inclusive, and other popular attractions like Puerto Aventuras Golf Club are within a mile (2 km). This 305-room, 4.5-star resort has 2 outdoor pools along with a private beach and a marina.


Dining

There are multiple options for onsite dining with 7 restaurants, including World Café, which specializes in international cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe.


Rooms

LCD TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Other standard amenities include free minibar items, balconies, and sitting areas.


Property features

Dreams Aventuras Riviera Maya - All Inclusive features a private beach, a marina, and a full-service spa. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and pet-sitting services. Other amenities at this all-inclusive resort include 2 outdoor pools, a free water park, and a children's pool.

Room options

Preferred Club Ocean View Double

2 Double Beds | Sleeps 4

Preferred Club Marina View King

1 King Bed | Sleeps 3

Preferred Club Marina View Double

2 Double Beds | Sleeps 4

Honeymoon Room, Hot Tub, Marina View

1 King Bed | Sleeps 2

Guest reviews for Dreams Aventuras Riviera Maya - All Inclusive

Everyone (8) Couples (5) Family (4)
5
Everyone

The staff here really go above and beyond. The hospitality was spectacular. Highly recommend for service staff at the pools, the restaurants, especially the concierges, so many to help, very much appreciated!! The food is decent. No complaints for what it is, nothing knocked it out of the park for me. I have celiac disease though, so the gluten free options are very limited for me. Definitely more a family oriented property. Great options for excursions at the hotel. Great hotel for kids and families. The Preferred upgrade is definitely nice. You get the private pool and restaurant which is much more quiet than the main pool areas with all the families. Overall recommend, the staff is top notch. It's a boutique resort with only 300 rooms on a marina and golf community so very walkable with shops and restaurants and airbnbs and rentals. VERY SAFE!

By on Dec 26, 2023

Review comment responded on Dec 29, 2023

Dear Guest:We are very happy to read that your stay at Dreams Aventuras Riviera Maya has been excellent.No doubt, our team will be very happy, reading your kind comments about our resort. Receive cordial greetings from paradise!!We look forward to welcoming you to your second home in the near future.Leslie López Social Media Manager

5
Everyone

By on Nov 20, 2023

Review comment responded on Nov 21, 2023

Dear Tiffany:We are very happy to read that your stay at Dreams Aventuras Riviera Maya has been excellent.No doubt, our team will be very happy, reading your kind comments about our resort. Receive cordial greetings from paradise!!We look forward to welcoming you to your second home in the near future.Leslie López Social Media Manager

1
Partner Couples

PLEASE READ. Worst vacation ever. HOTEL designated for the locals and their families to use. Not a resort, just a hotel with 1 small pool. Other pool sanctioned off for "preferred" customers. WE opted for preferred and it included a lousy 7th floor exclusive area that was a joke. Hydrotherapy was promised and never delivered. Only 2 restaurants open. DO NOT do the presentation, as they will promise you spa, romantic dinner, LEISURE CASH-that you cannot use. We argued back and forth with staff to get what was promised. Mass confusion with all staff, lack of communication. The SIP SAVOR AND DINE ANYWHERE is false advertising, because they will NOT allow you to go to ANY SECRETS resorts for the night because Secrets resorts are a level up. And NO DAY PASSES either. NO ENTERTAINMENT. BORED. No TRUE BEACH. GIANT RATS roamed the beach area jumping on people. Locals used the small beach to play soccer. Food was basic and on repeat the whole week. This was a CATFISH. I RECOMMEND YOU GO ELSEWHERE.

By on Oct 10, 2023

Review comment responded on Oct 10, 2023

Dear Melissa, Thank you for taking the time to share your comments with us. We regret to know that your stay with us was not quite pleasant due to some situations.We want to share with you that feedback from our dear guests is of the utmost importance to us. Your comments will be sent to the corresponding departments.Kind regards.Leslie LópezSocial Media Manager

3
Partner Couples

Very nice staff and resort was well kept and clean. Food was iffy!

By on Jun 22, 2023

Review comment responded on Jul 6, 2023

Mr. Steve, Thank you very much for takinf the time to rate your recent experience at the resort.We regret that this wasn't excellent. All your kind comments, we would love to know more about your experince and how can we make our guests' experiences better.Receive our best regards from paradise!Leslie LópezSocial Media Manager

4
Everyone

By on Apr 21, 2023

Review comment responded on May 11, 2023

Muchas gracias por tomarse el tiempo de compartirnos su puntuación, ha sido un verdadero placer formar parte de sus vacaciones, esperamos volver a verlos muy pronto.

4
Family

Very relaxing place

By on Mar 27, 2023

Review comment responded on Mar 27, 2023

Hello Olga.Thank you for choosing us as your home.We are delighted to know that you completely relaxed during your stay, we really look forward to your next return, in order to offer you new memories.

5
Everyone

By on Oct 16, 2022

5
Family Partner Couples Friends

Great experience and wonderful staff. Food was good but could be better and more consistent.

By on Sep 5, 2022

Review comment responded on Sep 5, 2022

Hello Benjamin,Thank you very much for your review. We are glad you enjoyed our resort. Be sure that we will share your kind words with all the staff. We appreciate the kind comments and also your remarks as they allow us to grow and offer better services. It will be an honor to host you again in a near future.

5
Family Partner Couples Friends

Great experience

By on Sep 1, 2022

Review comment responded on Sep 2, 2022

Hello Benjamin,Thank you for this kind review of your recent stay at Dreams Aventuras Riviera Maya. We hope to welcome you again in a near future.

4
Family with small children

The kayak & paddleboard rentals were great. The pool was nice. Excellent game room. Kids club could use more activities for older kids (9-10). Dolphins should have more space. Restaurant service was inconsistent, sometimes prompt and sometimes very slow. Overall, a nice place for a family stay, especially the rooms with swim-up pools.

By on Aug 28, 2022

Review comment responded on Aug 29, 2022

Hello William,Thank you very much for your delightful review. We are glad you enjoyed our resort. We truly believe that we have the most amazing activities, and we are happy that our guests can have fun at our resort. Be sure that we will share your kind words with all the staff. We appreciate the kind comments and also your remarks as they allow us to grow and offer better services.It will be an honor to host you again in a near future.

Dreams Aventuras Riviera Maya - All Inclusive

Km 269.5 Carretera Chetumal, Puerto Aventuras, QROO 77750
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