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SureStay by Best Western Brockville

Property class: 2.5

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Photo gallery for SureStay by Best Western Brockville

A dining area with wooden tables and chairs, a kitchen counter, and a staircase leading to another level.
A multi-story hotel with a covered entrance, a parking lot, and a clear sky.
A reception area with a blue accent wall, a clock, a television, and a reception desk.
A hotel room with a large bed, two bedside tables with lamps, a desk, a chair, and a window with curtains.
A spacious living room with a fireplace, two black leather sofas, a coffee table, and a lamp.

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
160 Stewart Blvd, Brockville, ON, K6V4W6
  • Place, 1000 Islands Mall
    ‪10 min walk‬
  • Place, Brockville Arts Centre
    ‪4 min drive‬
  • Place, Brockville Railroad Tunnel South Entrance
    ‪5 min drive‬

Room options

View all photos for 2 Queen Beds, Non-Smoking

Desk, iron/ironing board, WiFi (free), bed sheets

2 Queen Beds, Non-Smoking

  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

Desk, iron/ironing board, WiFi (free), bed sheets

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub (Larger Room)

Desk, iron/ironing board, WiFi (free), bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub (Larger Room)

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

A hotel room with a large bed, two bedside tables with lamps, a desk, a chair, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub (Larger Room)

A hotel room with a large bed, two bedside tables with lamps, a desk, a chair, and a window with curtains.

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub (Larger Room)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a desk, a chair, and a window with curtains.

Standard Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a window with curtains, and a framed picture on the wall.

Standard Room, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a window with curtains, and a framed picture on the wall.

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

A hotel room with a large bed, two bedside tables with lamps, a desk, a chair, and a window with curtains.

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a desk, a chair, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Brockville

SureStay by Best Western Brockville places you within a 10-minute stroll of Brockville Crossroads and Kelly Ball Park. This 86-room hotel welcomes guests with a restaurant and conveniences like free in-room WiFi and free self parking.

What's nearby

  • 1000 Islands Mall - 10 min walk - 0.6 miles
  • Brockville Railway Tunnel North Entrance - 16 min walk - 0.9 miles
  • Brockville Arts Centre - 4 min drive - 0.9 miles
  • Brockville Railroad Tunnel South Entrance - 5 min drive - 1.4 miles
  • Brockville Court House - 5 min drive - 1.4 miles

Getting around

  • Brockville Station - 13 min walk
  • Ogdensburg, NY (OGS-Ogdensburg Intl.) - 27 min drive

Restaurants

  • ‪Tim Hortons - ‬6 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Tim Hortons - ‬14 min walk
  • ‪Tim Hortons - ‬15 min walk
  • ‪Dairy Queen - ‬3 min walk

About this property

SureStay by Best Western Brockville

Guests of SureStay by Best Western Brockville enjoy WiFi in public areas, microwave in a common area, and a TV in a common area. If you drive, put free parking to good use. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include an ATM, a vending machine, and a banquet hall.
Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer free toiletries and bathrobes. Refrigerators, coffee makers, and ironing boards are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kochi Sushi

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from August 12 2026 to December 31 2026 (dates subject to change):
  • Breakfast
The property will be renovating from August 12 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Hallway
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Children's pool
  • Fitness facility
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Children's pool
  • Fitness facility
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brockville Days Inn
Days Inn Brockville
Days Inn Hotel Brockville
Days Inn Brockville - City Of 1000 Islands Ontario
Days Inn Brockville Hotel
Brockville Days Inn
Days Inn by Wyndham Brockville Hotel
Days Inn By Wyndham Brockville Ontario
Days Inn by Wyndham Brockville Brockville
Days Inn by Wyndham Brockville Hotel Brockville

Frequently asked questions

What is there to do around SureStay by Best Western Brockville?

This hotel in Brockville is within a 10-minute walk of Brockville Crossroads and Kelly Ball Park. You'll also find 1000 Islands Mall and Brockville Railway Tunnel North Entrance less than a mile away.

How much does it cost to stay at SureStay by Best Western Brockville?

As of Aug 13, 2026, prices found for a 1-night stay for 2 adults at SureStay by Best Western Brockville on Sep 6, 2026 start from $102, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at SureStay by Best Western Brockville?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible parking are also available for guests.

Does SureStay by Best Western Brockville have a casino at the property?

No, SureStay by Best Western Brockville doesn't have a casino.

Is there an indoor pool at SureStay by Best Western Brockville?

No, there is no indoor pool at this hotel.

What do couples enjoy most about SureStay by Best Western Brockville?

Couples staying at this hotel will appreciate amenities like bathrobes as well as a restaurant and a bar/lounge.

Does SureStay by Best Western Brockville have a hot tub?

No, this hotel doesn't have a spa tub.

Does SureStay by Best Western Brockville have a restaurant with a breakfast menu?

No, SureStay by Best Western Brockville doesn't have a restaurant that serves breakfast. Please note that the breakfast area will be closed between August 12 2026 and December 31 2026 (subject to change).

Does SureStay by Best Western Brockville allow pets to stay free of charge?

No, pets aren't allowed at SureStay by Best Western Brockville though service animals are welcome.

Does SureStay by Best Western Brockville have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to SureStay by Best Western Brockville?

The closest major airport to SureStay by Best Western Brockville is Ogdensburg, NY (OGS-Ogdensburg Intl.), which is 21.7 mi away (27 minutes by car).

Can I book a room with a balcony at SureStay by Best Western Brockville?

No, there aren't any guestrooms with balconies at SureStay by Best Western Brockville.

SureStay by Best Western Brockville Reviews

Reviews

6.6
Rating 10 - Excellent. 184 out of 1001 reviews
Rating 8 - Good. 284 out of 1001 reviews
Rating 6 - Okay. 231 out of 1001 reviews
Rating 4 - Poor. 169 out of 1001 reviews
Rating 2 - Terrible. 133 out of 1001 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Philippe

Liked: Staff & service
Having hot breakfast is definitely better way to start the day rather than cereal.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great breakfeast and hrs 7-10, great parking fridley staff, clean room, good tv channels
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

john

Liked: Cleanliness, staff & service
Quick one-night stay for work good price
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

pete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Clean room
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brockville Best Western was a good experience. The staff was very helpful and accommodating. The building has been recently purchased, so the u[grades are still being done. The rooms are clean (no bugs) and well supplied.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Olga

The staff was very helpful
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Kelley

Liked: Cleanliness, staff & service
The property is clean but the beds are uncomfortable and they only have 3 pillows on the bed. The shampoo bottle was empty. The staff are pleasant and the hotel is clean. It is close to everything and is right off the highway which is handy
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lorna

Liked: Cleanliness, amenities, property conditions & facilities
Exceptionally spotless room, comfortable beds and no bed-head with those pillows...lol...they are amazing! Full enjoyed the complimentary breakfast. Staff at check-in and check-out were very friendly, courteous and helpful.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay, everything is mins from this location
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfy and great breakfast options!
Stayed 1 night in Oct 2024
Verified review

8/10 Good

DAVID

Liked: Cleanliness, amenities, property conditions & facilities
Yea
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Normand

French only !!!!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

tom

Liked: Cleanliness
It was fine and well priced. We were only there for a stop over
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Richard

Liked: Staff & service
Disliked: Amenities
Staff courteous, but the room did not live up to my expectations of Best Western Hotels. I guess you get what you pay for
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

pete

Liked: Cleanliness, staff & service, property conditions & facilities
Good quick stay. Great breakfast.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Super nice people.thank you
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Tabitha

Liked: Staff & service, amenities, property conditions & facilities
Convient to where the cpr course was and very quiet pleasant staff
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and property was nice and clean. It was nice and quiet.
Stayed 1 night in May 2025
Verified review

8/10 Good

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms..close to stores
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, amenities
A pretty standard hotel
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Noah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were friendly however the property was not maintained very well very run down and very dirty. First room smelt like cigarettes and had a plastic bag taped over the smoke detector with mousetraps all over the place. Second room was alright but had a weird smell and saw a cockroach. Luckily I saw no bedbugs. Breakfast was pretty underwhelming… very limited and everything tasted pretty dry and stale. Hopefully they renovate the place and everything improves as there’s a reason the parking lot is basically empty.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Swarup

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property to stay.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Donna

Liked: Staff & service
Friendly staff, soft bed, quiet Little out dated
Stayed 1 night in May 2025
Verified review

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
We booked on Expedia and they couldn’t find our reservation but they were able to put us in the room we booked no problem. Very friendly staff
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Victor

Disliked: Cleanliness, amenities
Needs a lot of work
Stayed 1 night in Nov 2025

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