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SureStay by Best Western Brockville

2.5 star property

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Photo gallery for SureStay by Best Western Brockville

Restaurant
A hotel room with a large bed, two bedside tables with lamps, a desk, a chair, and a window with curtains.
A reception area with a blue accent wall, a clock, a television, and a reception desk.
A multi-story hotel with a covered entrance, a parking lot, and a clear sky.
Reception

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
160 Stewart Blvd, Brockville, ON, K6V4W6
  • Place, 1000 Islands Mall
    ‪10 min walk‬
  • Place, Brockville Arts Centre
    ‪4 min drive‬
  • Place, Brockville City Hall
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

A hotel room with a large bed, two bedside tables with lamps, a desk, a chair, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub (Larger Room)

A hotel room with a large bed, two bedside tables with lamps, a desk, a chair, and a window with curtains.

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub (Larger Room)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a desk, a chair, and a window with curtains.

Standard Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

A hotel room with a large bed, two bedside tables with lamps, a desk, a chair, and a window with curtains.

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a desk, a chair, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 Queen Bed Accessible Non-Smoking

A hotel room with a large bed, two bedside lamps, a desk with a chair, and a window with curtains.

1 Queen Bed Accessible Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for 1 Queen Bed Non-Smoking

A hotel room with a bed, desk, chair, lamp, and a microwave.

1 Queen Bed Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Two Double Beds Non-Smoking

A hotel room with a bed, a desk, a chair, a fireplace, a television, and a bathroom with a sink.

Two Double Beds Non-Smoking

  • Sleeps 4
  • Free WiFi

About the neighborhood

Brockville

SureStay by Best Western Brockville places you next to Brockville Shopping Centre and within a 10-minute walk of Brockville Crossroads. This 86-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Lower Brockview Park - 5 min walk - 0.3 miles
  • 1000 Islands Mall - 10 min walk - 0.6 miles
  • Brockville Arts Centre - 4 min drive - 0.9 miles
  • Brockville City Hall - 5 min drive - 1.4 miles
  • Brockville Railroad Tunnel South Entrance - 5 min drive - 1.4 miles

Getting around

  • Brockville Station - 13 min walk
  • Ogdensburg, NY (OGS-Ogdensburg Intl.) - 27 min drive

Restaurants

  • ‪Tim Hortons - ‬6 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Tim Hortons - ‬14 min walk
  • ‪Tim Hortons - ‬15 min walk
  • ‪Stacked - ‬13 min walk

About this property

SureStay by Best Western Brockville

Guests of SureStay by Best Western Brockville enjoy WiFi in public areas, microwave in a common area, and an ATM. If you drive, put free parking to good use. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a vending machine, a banquet hall, and a fireplace in the lobby.
Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer free toiletries and bathrobes. Refrigerators, coffee makers, and ironing boards are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kochi Sushi

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brockville Days Inn
Days Inn Brockville
Days Inn Hotel Brockville
Days Inn Brockville - City Of 1000 Islands Ontario
Days Inn Brockville Hotel
Brockville Days Inn
Days Inn by Wyndham Brockville Hotel
Days Inn By Wyndham Brockville Ontario
Days Inn by Wyndham Brockville Brockville
Days Inn by Wyndham Brockville Hotel Brockville

Frequently asked questions

What is there to do around SureStay by Best Western Brockville?

Located steps from Brockville Shopping Centre, this hotel is in Brockville, and within a 10-minute walk of Brockville Crossroads and Kelly Ball Park. You'll also find 1000 Islands Mall and Brockville Railway Tunnel North Entrance less than a mile away.

How much does it cost to stay at SureStay by Best Western Brockville?

As of Jun 29, 2026, prices found for a 1-night stay for 2 adults at SureStay by Best Western Brockville on Jun 30, 2026 start from $80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at SureStay by Best Western Brockville?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible parking are also available for guests.

Does SureStay by Best Western Brockville have a casino at the property?

No, SureStay by Best Western Brockville doesn't have a casino.

Is there an indoor pool at SureStay by Best Western Brockville?

No, there is no indoor pool at this hotel.

What do couples enjoy most about SureStay by Best Western Brockville?

Couples staying at this hotel will appreciate amenities like bathrobes as well as a restaurant and a bar/lounge.

Does SureStay by Best Western Brockville have a hot tub?

No, this hotel doesn't have a spa tub.

Does SureStay by Best Western Brockville have a restaurant with a breakfast menu?

Yes, SureStay by Best Western Brockville serves free continental breakfast at Kochi Sushi each morning.

Does SureStay by Best Western Brockville allow pets to stay free of charge?

No, pets aren't allowed at SureStay by Best Western Brockville though service animals are welcome.

Does SureStay by Best Western Brockville have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to SureStay by Best Western Brockville?

The closest major airport to SureStay by Best Western Brockville is Ogdensburg, NY (OGS-Ogdensburg Intl.), which is 21.7 mi away (27 minutes by car).

Can I book a room with a balcony at SureStay by Best Western Brockville?

No, there aren't any guestrooms with balconies at SureStay by Best Western Brockville.

SureStay by Best Western Brockville Reviews

Reviews

6.6
Rating 10 - Excellent. 183 out of 1004 reviews
Rating 8 - Good. 288 out of 1004 reviews
Rating 6 - Okay. 238 out of 1004 reviews
Rating 4 - Poor. 173 out of 1004 reviews
Rating 2 - Terrible. 122 out of 1004 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

john

Liked: Cleanliness, staff & service
Quick one-night stay for work good price
Stayed 1 night in Mar 2026
Verified

8/10 Good

Olga

The staff was very helpful
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Kelley

Liked: Cleanliness, staff & service
The property is clean but the beds are uncomfortable and they only have 3 pillows on the bed. The shampoo bottle was empty. The staff are pleasant and the hotel is clean. It is close to everything and is right off the highway which is handy
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lorna

Liked: Cleanliness, amenities, property conditions & facilities
Exceptionally spotless room, comfortable beds and no bed-head with those pillows...lol...they are amazing! Full enjoyed the complimentary breakfast. Staff at check-in and check-out were very friendly, courteous and helpful.
Stayed 1 night in Dec 2025
Verified

8/10 Good

DAVID

Liked: Cleanliness, amenities, property conditions & facilities
Yea
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Normand

French only !!!!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Richard

Liked: Staff & service
Disliked: Amenities
Staff courteous, but the room did not live up to my expectations of Best Western Hotels. I guess you get what you pay for
Stayed 2 nights in Feb 2026
Verified

8/10 Good

tom

Liked: Cleanliness
It was fine and well priced. We were only there for a stop over
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay, everything is mins from this location
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Noah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were friendly however the property was not maintained very well very run down and very dirty. First room smelt like cigarettes and had a plastic bag taped over the smoke detector with mousetraps all over the place. Second room was alright but had a weird smell and saw a cockroach. Luckily I saw no bedbugs. Breakfast was pretty underwhelming… very limited and everything tasted pretty dry and stale. Hopefully they renovate the place and everything improves as there’s a reason the parking lot is basically empty.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Super nice people.thank you
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfy and great breakfast options!
Stayed 1 night in Oct 2024
Verified

2/10 Terrible

Marcel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was on the phone with xpedia trying to get Mr money back for something I had not been able to cancel due to dead honramd that Expedia told me on the phone that it was sure stay that took 100$ CAD AND 22$S and that Expedia received nothing from my bank account from what I was told on the phone by a Expedia rep that I had on speaker phone with my GF listening
Stayed 1 night in Mar 2026
Verified

8/10 Good

Karthikeswar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location close to everything and complimenatary breakfast was great!!
Stayed 1 night in May 2024
Verified

8/10 Good

Tabitha

Liked: Staff & service, amenities, property conditions & facilities
Convient to where the cpr course was and very quiet pleasant staff
Stayed 1 night in May 2025
Verified

10/10 Excellent

pete

Liked: Cleanliness, staff & service, property conditions & facilities
Good quick stay. Great breakfast.
Stayed 1 night in Sep 2024
Verified

4/10 Poor

Kurt

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was pretty gross. It smelled like stale cigarette smoke. Not like someone had just been smoking in there, but like it had years of smoking and it’s embedded in everything. Walking through the property you can tell it’s not well cared for. They painted the walls in sections but there was excess paint on all door jams and signs. It’s like someone painted who had no skill and got paint everywhere. The front desk staff was nice enough though. The breakfast was sub par at best. The food wasn’t great and the toaster burnt one side of everything and left the other side untoasted. I won’t stay there again, I have low standards and this didn’t meet them.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and property was nice and clean. It was nice and quiet.
Stayed 1 night in May 2025
Verified

4/10 Poor

Victor

Disliked: Cleanliness, amenities
Needs a lot of work
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Fred

Liked: Cleanliness, staff & service
Breakfast was likewarm and very limited choice. Parking was safe enough but lot desperately needs paving.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities
A pretty standard hotel
Stayed 1 night in Jun 2025
Verified

8/10 Good

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms..close to stores
Stayed 1 night in Apr 2025
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
We booked on Expedia and they couldn’t find our reservation but they were able to put us in the room we booked no problem. Very friendly staff
Stayed 1 night in Sep 2025
Verified

8/10 Good

Donna

Liked: Staff & service
Friendly staff, soft bed, quiet Little out dated
Stayed 1 night in May 2025
Verified

8/10 Good

Swarup

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property to stay.
Stayed 1 night in Jul 2024

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