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Best Western Plus Riviera

2.5 out of 5.0

Recent guest reviews

Close, inexpensive, quality. Staff very helpful. Breakfast awesome, parking easy. Would stay again especially if going to see Stanford. Right down the street. Many close places to eat, mall very close.

Nice feel over all the parking is tricky and limited We had nice nights rest the TV remote did not work and the coffee was cold in the morning at the breakfast. We will stay again as over all a nice place

Location was good for Stanford Medical Center visit. On El Camino, so there was a lot of noisy traffic. The room was nice & clean upon arrival.Decent breakfast buffet. The comfort of the bed could have been better.The staff was nice enough. Good value for basic stay.

This was a nice place to stay while visiting Standford California University. The BW was close to shopping, the university and convenient. Helpful staff, good breakfast. The pool and jacuzzi were nice. There is a small workout room. Each room has a nice balcony table and chairs.

Glad we found this hotel so close to Palo Alto and Stanford Shopping Center, Stanford University and Stanford Hospital. We walked to University Avenue and enjoyed a wonderful dinner. Would stay here again!

Covers all the basics very well. Friendly, clean, comfortable... safe and convenient location, and a little bit of charm. Great value for us. Our family has used this hotel several times and very happy to return.

Great stay and close to Stanford Hospital. Great to have a comfortable sofa in the room. Food available within walking distance. Loved the chocolate chip cookies on arrival. Staff very friendly and helpful!

Great accommodations and great staff. Not luxurious but comfortable and nice. Love the grounds. The location in relation to the hospital are paramount to our picking this hotel. A lack of eating establishments near by is a draw back.

The hotel is close to Palo Alto, University ave. and Stanford (walking distance) but the service is not the greatest. While I was there, the sauna was broken although at the check-in they told me that it's working, spa never got cleaned (check the picture) and pool was always in leaves (didn't bother me much, but still). The worst was the service though, there was only 1 girl at the reception who was nice and smiley, the rest seemed very unhappy about something and never said hello or anything else. Another major minus is that it's on a very busy road (El Camino) so I had to use ear plugs to sleep, otherwise it's very noisy. Breakfast is nice though, I especially liked the waffles.

Stayed for 3 nights w hubby and 2 teenage boys. Went for convenience and proximity to Stanford since we will be out anyway we just needed a place to crash after a long day. Appreciate that bfast was included. Though the choices were basic there was an effort to make it balanced and varied each day. The free freshly baked cookies upon our arrival was also a sweet touch plus all day coffee/tea. Signs of hotel's age showed on the exteriors but the seeming new nteriors made it feel bit homey. Surprised to discover that the A/c was located away from the beds and near the sink area which was separate from the shower area. A/C worked well nonetheless. Carpet seemed old and worn and needed serious cleaning. My biggest concern- the hotel was too near the road and we didnt see a security personnel or guard so we were quite concerned about safety and security. Nothing untoward happened thankfully. Some staff were warm and helpful some not. Again this hotel is ok for a quick stay as it provided all the basics.

15 El Camino Real Menlo Park CA

Hotel highlights

  • Walking distance to Stanford Shopping Center
  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking

Stanford Shopping Center is a short stroll from Best Western Plus Riviera, and other popular attractions like Stanford University are within a couple of miles (3 km). This 37-room motel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. It's also near Stanford Theatre and Stanford University Medical Center.


Free continental breakfast is included with your stay.


All 37 rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and wired Internet, along with TVs. Bathrooms have hair dryers and free toiletries. Free local calls, ironing boards, and desks are also standard.

Property features

Guests of Best Western Plus Riviera have access to an outdoor pool, a fitness center, and a spa tub. You can put free parking to good use if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include a sauna, free WiFi in public areas, and a business center.

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Full 2 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

65% of guests recommend this hotel

Total of 150 reviews