Needs some serious improvement , very outdated everything was just really old and worn out. A good deep cleaning was really needed.
I was a single traveler and came in after 6:00 pm. The room air conditioner didn't work until I turned it down to 62 degrees. Then it got too cold.. I picked this motel because you can back right up to you room door and unload you necessities. The only complaint I had was the desk clerk must have been in training because of inefficiencies at the front desk. Later they tried to open my room door with their pass key while I was there and my car was just outside my door. Not enough to fire someone over but makes the experience a little less enjoyable. I feel the management was at fault and should have spent the time to properly train the new person. Therefore, I give it a 3.0 out of 5.0.
Eagle Inn Charleston places you 12 mi (19.4 km) from Fort Defiance. This 19-room motel has free in-room WiFi, free self parking, and a health club.
The 19 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and cable TV. Free local calls, hair dryers, and ironing boards are also standard.
A health club and free WiFi in public areas are features at Eagle Inn Charleston. There's free parking if you drive. The 24-hour front desk has staff always at the ready.
Needs some serious improvement , very outdated everything was just really old and worn out. A good deep cleaning was really needed.
I was a single traveler and came in after 6:00 pm. The room air conditioner didn't work until I turned it down to 62 degrees. Then it got too cold.. I picked this motel because you can back right up to you room door and unload you necessities. The only complaint I had was the desk clerk must have been in training because of inefficiencies at the front desk. Later they tried to open my room door with their pass key while I was there and my car was just outside my door. Not enough to fire someone over but makes the experience a little less enjoyable. I feel the management was at fault and should have spent the time to properly train the new person. Therefore, I give it a 3.0 out of 5.0.
Thank you so much for staying and for your review of the hotel. We hope to see you again soon.