Friendly Staff Super clean
The front desk staff was professional and friendly. Although our room was not serviced, the front desk staff brought down a new set of towels, when I requested them. There seems to be a problem with the light switches or power outlets. One bedroom light did not work, and I had to keep the light switch on in order for the power outlet to work in both the bedroom and living room. The breakfast was decent, although the sausage wasn't very good. When we returned the second night to the hotel, there was a party outside in the back of the hotel with loud music. However, when I called the front desk, she spoke to the group, and they turned off the music. I think for the price paid, it was not worth the value, but the staff was very helpful and friendly.
Very frustrating that their laundry facilities were broken (only 1 washer and dryer for guests to use!). Also their pool wasn’t open due to maintenance and the outside furniture wasn’t set up to sit outside, even though the weather was great. The room and bathroom are run down, although functional. With lots of construction on the road out front, it was difficult to navigate roads surrounding the hotel.
The staff was friendly enough and the breakfast was good but unfortunately that is where it ended. Filthy halls, elevator and doors. The room looked alright at first then when we walked into the bathroom it stunk like urine and mold. Everything was dirty or moldy.
Room was very clean and amenities were excellent.
The a/c was not working properly.
Like: bedding, iron and board, ac Not so good: tv channel selection, lack of promised breakfast, and most of all, incorrect info about location
This was a the most disgusting hotel I have ever seen. There was hair in the bed, the elevator had throw up in it. It needed a good cleaning. The hotel actually needed tore down and rebuilt. We left did not stay and was still charged. Didn’t even touch a single thing in the room. Along with several others from the baseball team who booked there. Horrible management does not return phone calls. I would drive to Durant if I was looking for clean rooms nearby. The pool was absolutely disgusting as well. If I can figure out how to upload pictures I will. Overall the upkeep of this hotel is non existent.
Hotel is in a good location to Walmart, walkable. The hotel has some worn-out items such as carpet, however, the rooms are clean. The cleaning staff are friendly. Breakfast is a bag with water, juice an a pastry. Rude guest seem to slam their doors during the night assuming because they have to take their dog out. We're not use to dogs barking at al house, that again is due to rude guest. All in All we'd stay again requesting a room away from pets!
Very worn doiwn property
Stain on carpet and not clean. Not a family place full of plant workers. The breakfast was a honeybun and applesauce in a bag.
Air conditioner made a lot of noise. No sleep. Yo much rif raf in hallways. Not as clean as it was years ago
I booked a king suite. 1st room she gave me was a double. 2nd room was a king no sofa. 3rd was a king suite but the fold out couch was broken. My daugter was folded like a taco. My daughter ended up sleeping in chair because i wasnt going to change rooms a 4th time. Housekeeping left a note it was cleaned but the carpet was never swept. It was dirty. Ants in the desk. Never staying there again
Cracks in the ceiling and ants in the room as well as the floor was dirty
I am certain that Fred Flintstone slept on a bed that was softer. The a/c fan sounded as if it had a bearing going out, made a horrendous noise all night, tried to sleep with our fan and room was insuffurable. Room also had a damp musty smell to it
We were placed in a handicapped accessible room, which is fine, but shower was hard to work, refrigerator not working, ice machine on our floor not working.
Very quiet and clean. Breakfast was picked over when we arrived.
I arrived three hours before check-in and was told there was no problem. My puppy was excited never having been to a hotel and the staff greeted her and adored her making her comfortable. This is an older hotel, so while everything works, it is showing its age. If you understand this going in, you will have a pleasing stay. The wifi works, the breakfast was better than many continental breakfasts out there. I can't emphasize enough how pleased we were. If you have a pet and need a hotel, La Quinta is the chain for you. If you are collecting someone from DFW, the branch in Sherman is the perfect distance for an easy drive into and back out of Dallas. My only rating under excellent is for faciliities, which as mentioned are well kept, just older and in need of an update.
La Quinta Inn & Suites by Wyndham Sherman places you within a few miles (5 km) of Sherman Museum and Kelly Square. This hotel has 115 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and video-game consoles. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include coffee makers, free local calls, and ironing boards.
At La Quinta Inn & Suites by Wyndham Sherman, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include conference space, a business center, and a computer station.
Friendly Staff Super clean
The front desk staff was professional and friendly. Although our room was not serviced, the front desk staff brought down a new set of towels, when I requested them. There seems to be a problem with the light switches or power outlets. One bedroom light did not work, and I had to keep the light switch on in order for the power outlet to work in both the bedroom and living room. The breakfast was decent, although the sausage wasn't very good. When we returned the second night to the hotel, there was a party outside in the back of the hotel with loud music. However, when I called the front desk, she spoke to the group, and they turned off the music. I think for the price paid, it was not worth the value, but the staff was very helpful and friendly.
Very frustrating that their laundry facilities were broken (only 1 washer and dryer for guests to use!). Also their pool wasn’t open due to maintenance and the outside furniture wasn’t set up to sit outside, even though the weather was great. The room and bathroom are run down, although functional. With lots of construction on the road out front, it was difficult to navigate roads surrounding the hotel.
We are very sorry your stay was not a 5 star stay, We are doing our best to get our pool back up and running. Please rest assured that we value your feedback.
The staff was friendly enough and the breakfast was good but unfortunately that is where it ended. Filthy halls, elevator and doors. The room looked alright at first then when we walked into the bathroom it stunk like urine and mold. Everything was dirty or moldy.
Thank you for your review of our hotel. I am deeply sorry you experienced I will forward your concerns to my housekeeping staff.
Room was very clean and amenities were excellent.
The a/c was not working properly.
Like: bedding, iron and board, ac Not so good: tv channel selection, lack of promised breakfast, and most of all, incorrect info about location
This was a the most disgusting hotel I have ever seen. There was hair in the bed, the elevator had throw up in it. It needed a good cleaning. The hotel actually needed tore down and rebuilt. We left did not stay and was still charged. Didn’t even touch a single thing in the room. Along with several others from the baseball team who booked there. Horrible management does not return phone calls. I would drive to Durant if I was looking for clean rooms nearby. The pool was absolutely disgusting as well. If I can figure out how to upload pictures I will. Overall the upkeep of this hotel is non existent.
Hotel is in a good location to Walmart, walkable. The hotel has some worn-out items such as carpet, however, the rooms are clean. The cleaning staff are friendly. Breakfast is a bag with water, juice an a pastry. Rude guest seem to slam their doors during the night assuming because they have to take their dog out. We're not use to dogs barking at al house, that again is due to rude guest. All in All we'd stay again requesting a room away from pets!
Very worn doiwn property
Thank you for taking the time to give us your feedback. As a guest at At Quinta inn We value your input. I am very sorry the outside noise was out of control on your 2nd night but I am glad it was resolved. As for the switches I will have my tam take a look. Thank you and have a great day.