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The Thatched Cottage Inn

Property class: 3

Choose dates to view prices

Photo gallery for The Thatched Cottage Inn

The Thatched Cottage, a stone building with a thatched roof, featuring a signboard and a picnic table in the foreground.
A dining area with wooden tables and chairs, a fireplace, and a high ceiling with exposed beams.
A hotel room with a wooden floor, a bed, a chair, and a window with curtains.
A spacious living room with a high ceiling, wooden flooring, a sofa, a TV on a stand, and a radiator.
A cozy room with a striped sofa, a white desk with a kettle and speaker, and a radiator.

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View in a map
63-67 Charlton Rd, Shepton Mallet, England, BA4 5QF
  • Place, Kilver Court
    ‪9 min walk‬
  • Place, Royal Bath and West Showground
    ‪6 min drive‬
  • Place, Longleat Safari and Adventure Park
    ‪29 min drive‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪34 min drive‬

Room options

View all photos for Classic Double Room

A bedroom with a large bed, a chair, a TV mounted on the wall, and a window with curtains.

Classic Double Room

8.6 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Twin Room

A hotel room with two beds, a nightstand with a lamp, a window with curtains, and a wooden door.

Classic Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Triple Room

A double bed with white bedding and a wooden headboard, flanked by nightstands with lamps and a small drawer.

Family Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room

A hotel room with a bed, a TV, a desk with a computer, a mirror, and a door leading to another room.

Superior Double Room

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Double Room

A bedroom with a large bed, two nightstands, and a wall with a floral pattern.

Executive Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Cottage

A bedroom with a wooden bed, white bedding, red curtains, a radiator, and a painting on the wall.

Family Cottage

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Shepton Mallet

Located within a leisurely stroll of Kilver Court, The Thatched Cottage Inn is within a few miles (5 km) of Royal Bath and West Showground. This 3-star hotel has 9 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Kilver Court - 9 min walk - 0.5 miles
  • Royal Bath and West Showground - 6 min drive - 3.8 miles
  • Cheddar Gorge - 25 min drive - 20.0 miles
  • Longleat Safari and Adventure Park - 29 min drive - 20.2 miles
  • Center Parcs Longleat Forest - 30 min drive - 21.5 miles

Getting around

  • Castle Cary Station - 11 min drive
  • Bristol International Airport (BRS) - 41 min drive

Restaurants

  • ‪The Cheeky Bean - ‬19 min walk
  • ‪Costa Coffee - ‬3 min drive
  • ‪The Thatched Cottage Inn - ‬1 min walk
  • ‪Meal Machine - ‬4 min walk
  • ‪The George Inn - ‬6 min drive

About this property

The Thatched Cottage Inn

Guests of The Thatched Cottage Inn enjoy free WiFi in public areas, meeting rooms, and a garden. You can put free parking to good use if you drive.
Guests can stay connected with free WiFi. Patios and hair dryers are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available 8:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Thatched Cottage Inn

Family friendly

  • Changing table
  • High chair

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Front entrance ramp
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • This property welcomes pets for free
  • Dogs only
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

The Thatched Cottage Inn Hotel
The Thatched Cottage Inn Shepton Mallet
The Thatched Cottage Inn Hotel Shepton Mallet

Frequently asked questions

What's there to do within easy reach of The Thatched Cottage Inn?

This hotel is located in Shepton Mallet within a short 10-minute walk of Kilver Court. You'll also find Royal Bath and West Showground and Glastonbury Festival Site within a short drive.

Is parking available on site at The Thatched Cottage Inn?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does The Thatched Cottage Inn have a casino on the premises?

No, The Thatched Cottage Inn doesn't have a casino.

Is there an indoor pool at The Thatched Cottage Inn?

No, there is no indoor pool at this hotel.

Is The Thatched Cottage Inn good for couples?

Couples staying at this hotel will appreciate amenities like a restaurant plus some guestrooms include a courtyard view and a kitchenette.

Are there hot tubs at The Thatched Cottage Inn?

No, this hotel doesn't have a spa tub.

Does The Thatched Cottage Inn have a restaurant with a breakfast menu?

Yes, The Thatched Cottage Inn serves free English breakfast at The Thatched Cottage Inn each morning.

Does The Thatched Cottage Inn allow pets to stay free of charge?

Yes, dogs can stay for free at The Thatched Cottage Inn.

Are there connecting rooms at The Thatched Cottage Inn?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to The Thatched Cottage Inn?

The closest major airport to The Thatched Cottage Inn is Bristol International Airport (BRS), which is 21.2 mi away (41 minutes by car).

Are there rooms with balconies that I can book at The Thatched Cottage Inn?

Yes, every guestroom at The Thatched Cottage Inn comes with a patio and some offer courtyard views.

The Thatched Cottage Inn Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 41 out of 138 reviews
Rating 8 - Good. 34 out of 138 reviews
Rating 6 - Okay. 25 out of 138 reviews
Rating 4 - Poor. 18 out of 138 reviews
Rating 2 - Terrible. 20 out of 138 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of parking, very nice family room
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay and the staff were great.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay - friendly staff
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Fran

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It could be a very nice inn, if it had an injection of capital, and some care and attention.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Parking easy, rooms clean but noise insulation poor, full English breakfast only available.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities
Lovely room, lovely welcoming staff
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond for us. We were attending an event on my daughter’s birthday and the staff bought her a card and a cake.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Julie

Lovely place to stay
Stayed 1 night in Oct 2025
Verified review

8/10 Good

april

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable room and quiet. Could have done with a bit of heating on as a bit chilly. Ethan behind the bar was wonderful and worked very hard.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Anne

Liked: Cleanliness, staff & service, room comfort
Clean bedroom, comfortable bed, friendly staff, good English breakfast.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Very Spacious, Very Clean, Well Situated in Area. Everything needed for a small or a long stay. Recommend to All, will be back guaranteed!
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Daria

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly hotel. Clean comfortable room. Friendly staff. Could improve with the breakfast . Milk was out of date by 3 days
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Malcolm

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay at The Thatched Cottage inn Excellent room. Christmas Lunch was good, hot plates, large portions and very well served.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff where excellent
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

David

Whole experience of 2 night stay was average.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Room was fantastic and spotless as was the Bathroom.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Roger

Room basic but clean
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Norman

Disliked: Staff & service, amenities
So disappointed, hotel looked and was good, staff lived in a different world! No evening meal offered, although we were having breakfast there was none available and no staff until my partner saw a cleaner who didn’t know we were even staying and then no offer to make breakfast. Want to be reimbursed for the cost of two breakfasts.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Convenient location for town centre, easy parking, clean and quiet
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely. The bed was so comfy. Staff happy, friendly and helpful.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Michele

Liked: Cleanliness, staff & service
Very friendly Manager, Andy. He made us feel very welcome!
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean rooms and very comfortable beds. The shower riser rail needed replacing in one room as we had to hold the showerhead in order to use it. But water was hot and plentiful. Lots of parking available and electric car charge points too. Despite being near the main road the room was very quiet and no traffic noise heard. Staff were helpful although mixup on first morning with who was working so breakfast slightly delayed. 2nd day was much better with decent breakfast (but please don't put black pepper on everything!) Overall a lovely stay and conveniently located for us. We hope to return in the future.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Great Great Great. Lovely room clean and fresh. Polite friendly staff and amazing food.
Stayed 2 nights in Nov 2025
Verified review

4/10 Poor

George

Disliked: Amenities, property conditions & facilities
Front of house guy friendly & helpful. However there was no heating in our room on a cold weekend. Breakfast was supposed to be "continental" but all we got (left out in a back room) was cereal and toast!! Nothing had an opening date on it as per food hygiene regs.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely property with a lot of local history. The staff was exceptional and the food delicious.
Stayed 1 night in Jul 2025