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The Thatched Cottage Inn

3.0 star property
Hotel in Shepton Mallet with free breakfast and a restaurant

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Photo gallery for The Thatched Cottage Inn

Executive Double Room | 1 bedroom, laptop workspace, iron/ironing board, free WiFi
Executive Double Room | 1 bedroom, laptop workspace, iron/ironing board, free WiFi
Front of property
Lunch served
Classic Twin Room | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Pet friendly
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View in a map
63-67 Charlton Rd, Shepton Mallet, England, BA4 5QF
  • Place, Kilver Court
    ‪8 min walk‬
  • Place, Royal Bath and West Showground
    ‪6 min drive‬
  • Place, Wells Cathedral
    ‪13 min drive‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪33 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Classic Double Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Classic Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Triple Room

Family Triple Room | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Family Triple Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Cottage

Family Cottage | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Family Cottage

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Shepton Mallet

Located within a leisurely stroll of Kilver Court, The Thatched Cottage Inn is within a few miles (5 km) of Royal Bath and West Showground. This 3-star hotel has 9 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Kilver Court - 8 min walk - 0.5 miles
  • Royal Bath and West Showground - 6 min drive - 3.4 miles
  • Wells Cathedral - 13 min drive - 6.7 miles
  • Glastonbury Tor - 17 min drive - 10.4 miles
  • Wookey Hole Caves - 21 min drive - 9.8 miles

Getting around

  • Castle Cary Station - 11 min drive
  • Bristol International Airport (BRS) - 41 min drive

Restaurants

  • ‪Costa Coffee - ‬3 min drive
  • ‪Whitstone's - ‬5 min walk
  • ‪The Cheeky Bean - ‬19 min walk
  • ‪Highwayman Inn - ‬17 min walk
  • ‪The Thatched Cottage Inn - ‬1 min walk

About this property

The Thatched Cottage Inn

Hotel in Shepton Mallet with free breakfast and a restaurant
Guests of The Thatched Cottage Inn enjoy free WiFi in public areas, meeting rooms, and a garden. You can put free parking to good use if you drive.
Guests can stay connected with free WiFi. Patios and hair dryers are other standard amenities.

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8.6 out of 10, Excellent, 1,005 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available 8:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Thatched Cottage Inn

Family friendly

  • Changing table
  • High chair

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Front entrance ramp
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • This property welcomes pets for free
  • Dogs only
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

The Thatched Cottage Inn Hotel
The Thatched Cottage Inn Shepton Mallet
The Thatched Cottage Inn Hotel Shepton Mallet

Frequently asked questions

What's there to do within easy reach of The Thatched Cottage Inn?

This hotel is located in Shepton Mallet within a short 10-minute walk of Kilver Court. You'll also find Royal Bath and West Showground and Glastonbury Festival Site within a short drive.

Is parking available on site at The Thatched Cottage Inn?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does The Thatched Cottage Inn have a casino on the premises?

No, The Thatched Cottage Inn doesn't have a casino.

Is there an indoor pool at The Thatched Cottage Inn?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Thatched Cottage Inn?

Couples staying at this hotel will appreciate amenities like a bar plus some guestrooms include kitchenettes and separate bathtubs and showers.

Does The Thatched Cottage Inn have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Thatched Cottage Inn have a restaurant with a breakfast menu?

Yes, The Thatched Cottage Inn serves free English breakfast at The Thatched Cottage Inn each morning.

Does The Thatched Cottage Inn allow pets to stay free of charge?

Yes, dogs can stay for free at The Thatched Cottage Inn.

Are there connecting rooms at The Thatched Cottage Inn?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Thatched Cottage Inn?

The closest major airport to The Thatched Cottage Inn is Bristol International Airport (BRS), which is 21.2 mi away (41 minutes by car).

Are there rooms with balconies that I can book at The Thatched Cottage Inn?

Yes, every guestroom at The Thatched Cottage Inn comes with a patio with some featuring courtyard views.

Reviews

The Thatched Cottage Inn Reviews

8.0

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 20 out of 41 reviews
Rating 8 - Good. 11 out of 41 reviews
Rating 6 - Okay. 4 out of 41 reviews
Rating 4 - Poor. 2 out of 41 reviews
Rating 2 - Terrible. 4 out of 41 reviews

Reviews

8/10 Good

Melinda

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The beds were wonderful, the room was larger than expected and the people were very nice. I look forward to seeing what this hotel will be like after it’s renovated and has beautiful hanging baskets outdoors. It definitely needs some TLC! Adding an espresso maker for good coffee would also be a plus hint hint ;-)
Stayed 1 night in Jul 2025

8/10 Good

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Under new management and keen eager to please friendly staff. Executive beldroom of an excellent size and very comfortable. Handily placed to use as base for travelling to surrounding areas.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent room, good continental breakfast and welcoming staff. Disappointing evening meal experience with multiple advertised aspects of the food and wine not available.
Stayed 1 night in Jul 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely property with a lot of local history. The staff was exceptional and the food delicious.
Stayed 1 night in Jul 2025

10/10 Excellent

Douglas

Liked: Cleanliness, property conditions & facilities
Nice little hotel with thatched roof.
Stayed 2 nights in Jun 2025

8/10 Good

Cindy

Traveled with partner
Liked: Cleanliness, staff & service
Had to change from the booked cottage to a room in the main pub( excellent) Inn under new management struggling with bookings made under previous owner Book rooms in the pub no cooked breakfast now Cottage has no WiFi or mobile coverage very steep stairs to tiny shower/ toilet downstairs in basement Access via main road pavement or through pub with stairs and rough ground outside EV charging in car park
Stayed 2 nights in Jun 2025

10/10 Excellent

Emma

Traveled with pets
Liked: Cleanliness, staff & service, amenities
Lovely inn to stay in with my two small dogs in way through to Devon - spacious immaculate room with separate bath and walk in shower, ample parking - soon to be hooked up for EV charging too! Friendly staff and good breakfast - what’s not to love!
Stayed 1 night in Apr 2025

4/10 Poor

Loraine

Traveled with partner
Disliked: Amenities, property conditions & facilities
Edford room needs redecorating and fixing of many broken or faulty items. Bathroom the worst area with lots of faults. Noise from area below was annoying. Breakfast time limited, poached eggs were all hard and not offered orange juice, which should have been included.
Stayed 1 night in Mar 2025