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Novotel Shenzhen Watergate

4.0 star property

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Photo gallery for Novotel Shenzhen Watergate

Daily buffet breakfast for a fee
Superior Room, 1 Queen Bed, City View | Minibar (free items), in-room safe, desk, iron/ironing board
Superior Suite, 1 King Bed | Minibar (free items), in-room safe, desk, iron/ironing board
A Novotel hotel with a modern facade, large windows, and a well-lit entrance.
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
1019 Shennan Zhong Rd, Shenzhen, Guangdong, 518031
  • Place, Shenzhen Science and Technology Museum
    ‪5 min walk‬
  • Place, Shenzhen Museum
    ‪6 min walk‬
  • Place, Huaqiangbei
    ‪14 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Minibar (free items), in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | Minibar (free items), in-room safe, desk, iron/ironing board

Superior Suite, 1 King Bed

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed, City View

Superior Room, 1 Queen Bed, City View | Minibar (free items), in-room safe, desk, iron/ironing board

Superior Room, 1 Queen Bed, City View

  • City view
  • 275 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds, City View

A hotel room with a bed, a desk, a chair, and a bathroom visible through an open door.

Superior Room, 2 Twin Beds, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 275 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

A hotel room with a bed, a desk, a chair, and a bathroom visible through an open door.

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Shenzhen

Located in Futian, Novotel Shenzhen Watergate is within a 5-minute walk of sights such as Shenzhen Museum and Shenzhen Science and Technology Museum. This 4-star hotel has 142 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Shenzhen Science and Technology Museum - 5 min walk - 0.3 miles
  • Shenzhen Grand Theater - 6 min walk - 0.4 miles
  • KK Mall - 6 min walk - 0.4 miles
  • Shenzhen Museum - 6 min walk - 0.4 miles
  • Huaqiangbei - 14 min walk - 0.8 miles

Getting around

  • Shenzhen Station - 2 min drive
  • Science Museum Station - 6 min walk
  • Hong Kong International Airport (HKG) - 52 min drive

Restaurants

  • ‪Decanter Bar 品酒阁 - ‬10 min walk
  • ‪Social - ‬10 min walk
  • ‪McDonald’s (麦当劳) - ‬4 min walk
  • ‪辉记炭烧海鲜 - ‬8 min walk
  • ‪星巴克 - ‬10 min walk

About this property

Novotel Shenzhen Watergate

Guests of Novotel Shenzhen Watergate enjoy a gym, free WiFi in public areas, and meeting rooms. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and express check-in.
LED TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, designer toiletries, slippers, and bidets. Free minibar items, refrigerators, and coffee makers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

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  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 1,003 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 108 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pin Fang
  • Tang Gong

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,399 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • Banquet hall
  • Built in 2000
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CNY 280.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 108 per person
  • Rollaway bed fee: CNY 280.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM—-6:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Novotel Watergate Hotel Shenzhen
Novotel Watergate Shenzhen
Shenzhen Novotel Watergate
Novotel Watergate Shenzhen Hotel Shenzhen
Novotel Shenzhen Watergate Hotel
Novotel Watergate Hotel
Novotel Shenzhen Watergate
Novotel Watergate
Novotel Shenzhen
Shenzhen Novotel
Novotel Shenzhen Watergate Hotel
Novotel Shenzhen Watergate Shenzhen
Novotel Shenzhen Watergate Hotel Shenzhen

Frequently asked questions

Are free cancellation options available at Novotel Shenzhen Watergate?

Novotel Shenzhen Watergate offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Novotel Shenzhen Watergate?

As of Jul 24, 2026, prices found for a 1-night stay for 2 adults at Novotel Shenzhen Watergate on Aug 21, 2026 start from $63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Novotel Shenzhen Watergate?

This hotel is situated in Futian, just steps from Shenzhen Museum and Shenzhen Science and Technology Museum, and within a short walk of Shenzhen Grand Theater. You'll also find Huaqiangbei and Dongmen Pedestrian Street within a short drive.

Will I be able to park at Novotel Shenzhen Watergate?

Yes, self parking is offered for free at the hotel. An electric car charging station is also available for guests.

Does Novotel Shenzhen Watergate have a casino on the premises?

No, Novotel Shenzhen Watergate doesn't have a casino.

Is there an indoor pool at Novotel Shenzhen Watergate?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Novotel Shenzhen Watergate?

Amenities that appeal to couples at this hotel include 24-hour room service, a free stocked minibar, and free wired internet.

Are there hot tubs at Novotel Shenzhen Watergate?

No, there isn't a spa tub at this hotel.

Does Novotel Shenzhen Watergate have a restaurant with a breakfast menu?

Yes, Novotel Shenzhen Watergate serves buffet breakfast for a surcharge each morning at Pin Fang.

Does Novotel Shenzhen Watergate allow pets to stay for free?

No, pets and service animals aren't allowed at Novotel Shenzhen Watergate.

Are there connecting rooms at Novotel Shenzhen Watergate?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Novotel Shenzhen Watergate?

The closest major airport to Novotel Shenzhen Watergate is Shenzhen Intl. Airport (SZX), which is 23.8 mi away (36 minutes by car). Another top airport is Hong Kong International Airport (HKG), which is around 18.8 mi away.

Can I book a room with a balcony at Novotel Shenzhen Watergate?

Yes, some guestrooms at Novotel Shenzhen Watergate offer a balcony and may feature city views.

Novotel Shenzhen Watergate Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 192 out of 686 reviews
Rating 8 - Good. 338 out of 686 reviews
Rating 6 - Okay. 95 out of 686 reviews
Rating 4 - Poor. 40 out of 686 reviews
Rating 2 - Terrible. 21 out of 686 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall. Hotel a little dated and the carpet a little dirty but quiet hotel and area in general. Staff were efficient and helpful when needed
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Anthony Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Great large comfortable room. Felt like home!!! Comfortable bed, good wifi, great bathroom Staff spoke good basic English Hotel is in a good loca for shopping, eateries and public transport
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Patrick

Liked: Cleanliness
Yes, it's clean and quiet.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

bingxing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for foreigner business travel

Convenient and many foreigner stay in this hotel
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

KIT FONG

Convenient
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

YANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very valuable hotel in that area, very mice restaurants around it and easy transportation,highly recommended
Stayed 1 night in Apr 2025
Verified

8/10 Good

Warren

Liked: Cleanliness, staff & service
good location good service and late check out.
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Manu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tidy and clean room.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Shun Fung

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, quite good and the employees are helpful.
Stayed 1 night in Mar 2024
Verified

2/10 Terrible

XIAO PING

Sorry, I didn’t stay in this hotel because of the travel restrictions.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kah Eng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Very friendly and helpful staff. Will stay again. Free fresh coffee latte every morning. Great if they have bidget spray and iron board.
Stayed 4 nights in Oct 2024
Verified

6/10 Okay

Lim

A day where the room cleaning was done with no replacement of towels n our mini bar n tea bags.Not realizing it my husband shower n have to clean up with face towel. Room was dark n out dated shower still using curtains which is so cheap for Novotel when the rates are not low.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Makoto

Liked: Amenities
Good
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Hock

no.wifi
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Joelle Mona

Disliked: Cleanliness, staff & service, amenities
Staff didn't share the right locations. Directed wrong locations. Welcome drinks missing. They just kept quiet until check out time we saw a standing signboard abt welcome drinks for room guests. Room was not really clean and noisy when people talking outside the door, old which we paid SGD9guests.
Stayed 1 night in Jan 2026
Verified

8/10 Good

bertrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad at all

Not bad at all but hotel.com was wrong on the navigation and I struggled to find it. Once there everything went smooth. Maybe noisy on main road, better to be on the back of the building
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Leonardo

Ok
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ho Yin

Average
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Sebastiano

Overall good hotel but Staff didn’t speak English at all and it was quiet hard to ask questions or info
Stayed 7 nights in Jan 2024
Verified

8/10 Good

Yat Ho

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Makoto

Liked: Amenities, property conditions & facilities
Okay
Stayed 1 night in May 2025
Verified

6/10 Okay

Zoe

Liked: Staff & service
No conditioner, razor provide for guests Even just 1gown in the wardrobe for 2 guests
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

kong

Liked: Staff & service

A haunted hotel room

We were given room 1004 and it is haunted. Our room was blackout and in total darkness for 4 times as the room card flew off to the ground by itself breaking the circuit. It was on the ground each after we placed it back, we immediately request for changing of room and no questions were asked by the front desk.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

yin fung

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Aug 2024

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