The hotel staff who checked me in at the front desk was nice. She was accommodating. I went through 3 rooms and honestly by the 3rd I was too tired to go back down.
Let’s just say, this is definitely not a 3 star as one would like to think. The hallways were a dead giveaway. This particular Larkspur Landing is poorly maintained. There was tape holding the carpet together. When I entered my first room I turned on the light, put my bags down and immediately went to the bathroom to wash my hands and first thing I saw was a baby cockroach. That means there were many cockroaches. I get it the room has a kitchen but you would think they would put more effort on cleaning. I called the front desk and she moved me to another room. The second room, right when I walked in I noticed a huge stain on the carpet & a funny smell, so I tried to turn on the air. It didn’t work. Again went down to the front, she asked what happened. I told her and she said it was probably me not turning on the air right. I insisted on another room. She finally did, this time my room key didn’t work. I tried several times. So I went back down lugging my carry on and bag around. She assisted me back up and finally my key worked. She said it acts up sometimes, I kind have to play with it. After 5 attempts it worked. Finally a decent room, until … after a long day, I was traveling since early morning, I decided to take a hot shower. That was fine, until I grab a towel. Opened it up and found someone else’s hair.