They didn’t have my room I booked 1 month earlier (due to short cleaning staff) … then they simply told me to call Expedia to resolve my issue and hung me up to dry outside .
Staff was excellent and very helpful w planning for Seattle traffic
The hotel was clean. Friendly staff. The hot tub wasn’t working unfortunately
It needs to be updated
For the price parking & continental breakfast should be included. Pool & gym were both closed & only communicated by a sign at the desk. Wifi required a call to the desk to get a promo code. No one even at the desk in the morning. No fan in the bathroom. Remote location, nothing in walking distance. Overpriced for what you get.
We just needed a place for an overnight stay. The price was in budget, property was easy to locate, room was clean and parking was easy.
Cancelled reservation at the last minute. Had to find other accommodations which was frustrating after a long trip.
This was a last minute book due to the pass … the lady at the desk was amazing!! The room was clean and bed were comfy!
It worked for what we needed. Overall just didn’t enjoy our stay. Lots of minor things. For the price we expected better
Didn’t like the fact that I had to pay for the parking
We love the hotel and of course during Covid there was no food available in the mornings for breakfast other than that the only complaint we had is that the parking fees were outrageous
I had to change rooms multiple times because of one or two issues. Issues such as stained toilet bowls, clogged sinks, hard water lines on bathtubs, stained fridge, body odor on bed sheets. However, the staffs were willing to move me into another room but I gave up reporting issues because the hotel is not perfect and definitely didn't have an exceptional visit.
It was a comfortable bed and clean room. Staff was accommodating.
The Boeing Company is within 2 miles (3 km) of Hilton Garden Inn Seattle/Renton while other popular attractions such as Westfield Southcenter Mall are within 3 miles (5 km). This 3-star hotel has 150 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a to-go breakfast is served for a fee on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Guests of Hilton Garden Inn Seattle/Renton enjoy a gym, free WiFi in public areas, and conference space. Self parking is offered for USD 7.00 per night. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, express check-in, and free newspapers.
They didn’t have my room I booked 1 month earlier (due to short cleaning staff) … then they simply told me to call Expedia to resolve my issue and hung me up to dry outside .
Staff was excellent and very helpful w planning for Seattle traffic
The hotel was clean. Friendly staff. The hot tub wasn’t working unfortunately
Thanks for the feedback! My apologies for the hot tub. It is giving us quite the challenge .
It needs to be updated
Thank you for your feedback.
For the price parking & continental breakfast should be included. Pool & gym were both closed & only communicated by a sign at the desk. Wifi required a call to the desk to get a promo code. No one even at the desk in the morning. No fan in the bathroom. Remote location, nothing in walking distance. Overpriced for what you get.
We just needed a place for an overnight stay. The price was in budget, property was easy to locate, room was clean and parking was easy.
Cancelled reservation at the last minute. Had to find other accommodations which was frustrating after a long trip.
Thank you for the feedback. I do apologize for the situation. It was unforeseen on our end as well. I hope if you're in the area again we can make it up to you in a future stay.
This was a last minute book due to the pass … the lady at the desk was amazing!! The room was clean and bed were comfy!
Im glad the staff helped make your stay more enjoyable.