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Recent guest reviews

The motel is not new and a bit outdated. The refrigerator wasn't working when I arrived and their maintenance guy was not able to fix it when I arrived by 5PM for check in. Thus, I was not able to get any groceries until the day after for my stay.

No fitness center at all, for an "extended stay" this is a MUST!

Dead person across the hallway. Breakfast was terrible. A lot of residence/homeless people. Hotel smelt like a gym

One of my worse experiences. Hotel room stinks with animals odor. Switched to another room even worse with blood spot on bed sheets.

We found this hotel to be very disappointing. Very rude staff. Front desk staff willing to help you after they finished texting a friend or telling jokes down the hall with the maintenance man. Lousy attitude. Room was sparse and semi clean. Coffee pot in lobby was empty about 30 min before breakfast end time. Morning staff was as bad as the ones the night before. If we had not prepaid, we would have never checked in after the experience at the front desk. Too many other options in neighborhood to put up with this place.

typical extended stay hotel. not much else to say unless you want a bunch of bull

Room was dirty upon check in. There were no additional rooms and no one available to clean the room therefore we had to stay in a dirty room for a night, would not recommend this location.

It met all my expectations such as a clean room, a comfortable bed, a reasonable room price and the pet fee. The location was also very convenient for doing a wine tasting in Woodinville. A very good value.

Ok place to stay near food in stores and returants.

Our room was nice and very clean. However they only clean the rooms once a week so it's up to you to take your towels down and get fresh ones. They offered coffee and continental breakfast. The staff was very friendly. Our room had a small kitchen. They will equip with utensils and small appliances upon request. Overall it was comfy and all we needed for our stay.

Everything went well except when morning came, and it's breakfast time, they said including breakfast, but the reality just coffee, cupcakes ando tea. Should just said grab and go breakfast.

The entire hotel was great overall, the staff was friendly and polite, the buliding was renovated so almost everything looks new, the room was clean, comfortable, and the in room kitchen was a great addition to the room, it had a fantastic view of Bothell and it's surrounded by some good restruants, great experience I would def recommend a stay.

This hotel is very good to stay for family. Convenience to restraints, gas station.

the hotel is clean and rooms are spacious. the staf is incredibly friendly and go above and beyond to make sure that you are comfortable and taken care of. Kudos to Susan @ front desk!! she is great!!

good location, rooms a bit dated. price was reasonable. Very excellent front desk staff. Be sure to book non-smoking room.

The Extended Stay America in Bothell is a hotel I have used in the past and this trip was similar. I was not disappointed but there was nothing about this trip which set the hotel apart from others or from previous experiences at the same property. The room was clean and provided space and a comfortable bed. That is what I needed.

Upon arrival I was told that the room was not ready and the desk clerk was the only staff member there. This was a 6pm. She would put us in another room for the night and then I could move. Fortunately, She was able to find a room that fit our needs. I should have been aware this was a "cut rate" place when she handed me a hair dryer to take to the room. Upon returning to the room at 2 am after long day with an ill family member I discovered that rooms are not cleaned until your stay has reached seven days. If I wanted clean towels I needed to bring them to the desk to exchange...no bag provided but I could "dig around the bottom of the kitchen garbage" and perhaps one would be there. No coffee pot in room, analog TV with few channels, halls and elevators stunk of cigarettes.

Good location . The grab and go breakfast has no variety though.

228th St Se Bothell WA

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Located in Canyon Park, Extended Stay America Seattle - Bothell - West is within a few miles (5 km) of sights such as Park at Bothell Landing and Elevated Sportz Indoor Trampoline Park. This 101-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free on-the-go breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:30 AM.


Rooms

The 101 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include coffee makers, phones, and ironing boards. Housekeeping is available on request.


Property features

At Extended Stay America Seattle - Bothell - West, guests have access to free WiFi in public areas, coffee in a common area, and laundry facilities. A stay here includes free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations.

Room options

Studio, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Studio, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Extended Stay America Seattle - Bothell - West

Everyone (13) Business (5) Couples (10) Family (5) Other (5) Friends (2)
3
Business Business

The motel is not new and a bit outdated. The refrigerator wasn't working when I arrived and their maintenance guy was not able to fix it when I arrived by 5PM for check in. Thus, I was not able to get any groceries until the day after for my stay.

By on Jul 31, 2019

Review comment responded on Aug 1, 2019

Thank you for being our guest. We are sorry for the maintenance issue you encountered and regret we were unable to resolve this problem. We have taken note of your feedback and have shared it with the appropriate team so that our future guests do not experience a similar issue. Thanks again, and we hope to welcome you back in the future for a much better stay. Sincerely, Hotel Management

1
Everyone

By on Jul 25, 2019

Review comment responded on Jul 26, 2019

Thank you staying with us

5
Everyone

By on Nov 18, 2018

Review comment responded on Nov 18, 2018

Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your perfect rating and hope to see you again soon. Sincerely, Hotel Management

3
Everyone

No fitness center at all, for an "extended stay" this is a MUST!

By , from Great Falls Montana on Sep 17, 2018

Review comment responded on Sep 18, 2018

Thanks for staying with us. We appreciate your feedback!

1
Everyone

Dead person across the hallway. Breakfast was terrible. A lot of residence/homeless people. Hotel smelt like a gym

By on May 30, 2018

Review comment responded on Jun 8, 2018

Thank you for bringing this to our attention. We take matters such as this very seriously. As a result, please allow us some time to look into this matter further so that we can properly address your concerns. Hotel Management

1

hotel in seattle

Everyone

One of my worse experiences. Hotel room stinks with animals odor. Switched to another room even worse with blood spot on bed sheets.

By on Sep 13, 2017

Review comment responded on Sep 15, 2017

Please accept our sincere apologies for not living up to your expectations. Cleanliness is a top priority to all of our employees, and we do not take these issues lightly. We will address this matter with our housekeeping team in order to ensure changes are made immediately to solve these problems. We truly hope you will consider giving us another opportunity to serve you better in the future.   Sincerely, General Manager

1

stay away, far away!

Everyone

We found this hotel to be very disappointing. Very rude staff. Front desk staff willing to help you after they finished texting a friend or telling jokes down the hall with the maintenance man. Lousy attitude. Room was sparse and semi clean. Coffee pot in lobby was empty about 30 min before breakfast end time. Morning staff was as bad as the ones the night before. If we had not prepaid, we would have never checked in after the experience at the front desk. Too many other options in neighborhood to put up with this place.

By , from Texas on Aug 6, 2017

Review comment responded on Aug 8, 2017

Larry, please accept my sincerest apologies for the cleanliness and service issues you encountered while here. I have shared your concerns with my Housekeeping and front desk teams, and we have taken actions to ensure that we do not repeat these issues in the future. We are reviewing the situation as a training tool to improve our procedures and to ensure this does not happen again. We understand the frustration and truly hope you will consider giving us another opportunity to serve you. Sincerely, General Manager 

4
Business

typical extended stay hotel. not much else to say unless you want a bunch of bull

By on Jun 30, 2017

Review comment responded on Jul 2, 2017

Thank you for sharing your review of Extended Stay America - Seattle - Bothell - West. We are glad you had a pleasant stay and that you were satisfied with all that we have to offer. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager

2

dirty room at check in

Everyone

Room was dirty upon check in. There were no additional rooms and no one available to clean the room therefore we had to stay in a dirty room for a night, would not recommend this location.

By on Jun 26, 2017

Review comment responded on Jun 29, 2017

We sincerely apologize for the cleanliness issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process. We are working with our Housekeeping team to ensure we are more diligent with our processes. We hope you will give us another opportunity to provide a better experience on your next stay. Sincerely, General Manager

5

good value

Everyone

It met all my expectations such as a clean room, a comfortable bed, a reasonable room price and the pet fee. The location was also very convenient for doing a wine tasting in Woodinville. A very good value.

By on Feb 27, 2017

Extended Stay America Seattle - Bothell - West

923 228th St Se, Bothell, WA 98021
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