2/10 Terrible
ELLEN
Traveled with partner
Oct 4, 2025
We drove 3 hours to this hotel for a planned weekend and explore Seattle but only to be turned away upon checking in. The staff said they overbooked and since I’m the last one to booked therefore they have to cancelled my reservation. I made my reservation almost a week prior and not a last minute thing. They did called me at 10pm the night before my booking but did not get hold of me so to our demise informing us that they have to cancel it and cannot do anything else. What else can we do but to go home and drove another 3 hrs. Money will be refunded but the time and effort not to mention the gas we spent. Where’s the accountability on that? Our planned weekend just ruined. So disappointing.
ELLEN
Stayed 1 night in Sep 2025





































