Undecorated room. TV guide incorrect. Limited view.
This hotel is the best. This is the only place we stay when we go up to the Soo Locks.
Our room was ok, hallways are disgusting, walls are thin, could hear our neighbors having sex was a turnoff. Hot tub in the pool needs to be fixed.
Great Location, you can walk to area attractions and Restaurants. Dated hotel style, but that adds to the charm. Beds are very comfortable, rooms are extremely clean and front desk staff is top notch. This should be your first choice if staying in the area and wanting to easily explore.
The girl at the front desk that checked us in was so fun and had such a friendly bubbly personality! She is representing this hotel well! We love this hotel and always have an amazing stay here. The close proximity of it to the Soo Locks makes it our favorite place to stay!
Had a awsome stay some trouble with billing but owner stepped up and made our stay perfect !!!!if your a honest person this is a great place to stay...
This was a nice little place to stay for the night. We were not there for very long but I am sure if you were staying for awhile that the downtown location would be nice.
It was nice it does have an old feeling to it and needs to be up dated for the price of the stay but everyone was nice and we had problems other then the broken blinds that I could live with
Overall hotel was not too bad. Our room, 516, was at least 80°-85° with the heat turned off and the window open. I had to sleep with the door to the room propped open to get any airflow through there. The view out the window was nice. You could see the locks. There was no desk in the room. There was a spot for a desk. There was a desk chair. Just no desk. The bed was very comfortable. The elevator was quick. Coffee was good, and free in the lobby as well as the room. Never used the restaurant, so no comment on that. Room had incandescent lights, especially in the bathroom, which only added to the heat in the room. Toilet in the room had a round bowl, not comfortable. Toilet stall in the first floor men's room was too small to move, I think airplane restrooms are bigger.
Great location, Older building, Nice Reception area. Rooms are really dated.
We got there a little early was told our room wasn't clean that it would be ready at 3 pm which was fine we went back at 3 and was told it still wasn't ready that they would call when it was never received a call we got back around 6 pm got checked in and went to the room to find out that they gave it to someone else after we were told we couldn't be changes because it was a handicapped room went down to the desk they gave us another room it was really small and the bed was so hard neither of us slept we asked for our money back because they messed up and was denied we don't recommend staying at this hotel so not worth the money
We arrived at 3 pm to check in. We were informed that our room was not ready, so we went to the restaurant in the hotel to pass some time and ordered a late lunch. At 4 pm, we went back to the front desk and they said our room was now ready. We arrived to the room and the bed was not made and obviously had not been cleaned yet. The cleaning staff was in the area so we alerted the head maid and she sent her staff in to clean our room. We waited another 15-20 minutes for our room to be cleaned. All seemed well until 11 pm when the room next to us and the room across the hall started talking and laughing very loudly and moving back and forth from room to room. This went on until 3 AM. We called the front desk and said that the "party" outside in the hall was still continuing and we were unable to sleep with all the noise. Apparently, someone did come up from the front desk and asked the participants to end the party. It finally ended at 4 AM. Needless to say, we did not get any sleep. When we checked out, we politely informed the front desk person of our experience and lack of sleep. She responded "I'm sorry". No offer of how they could make up for our terrible experience, or refund of any kind.
Hotel location was nice, lots of restaurants and entertainment within walking distance. Parking was very limited, had to park in overflow which is a gravel lot a block away. Hotel was older, doesn't seem to be updated. Rooms are smaller, with old furniture. Our room was located on 2nd floor, ceiling had lots of water damage in room and hallways, also food crumbs in one of the beds. Pool area was nice, one vending machine for drinks which was not working. Overall it functioned as needed, but would choose something else next time. Only one worker at night, when i needed something I had to wait about 15 minutes for them to return to desk.
Visiting for business - Convenient location to client and downtown. While the hotel building is old it is well maintained.
This ramada is very dated and old. No care is taken to make the property attractive. We stayed in 2 different rooms, both had cigarette burns in various locations. One room had a slanted ceiling with leak marks on the wallpapered ceiling. The windows opened, but there was no screen! The thermostat did not work. The restaurant was not good at all. One day at breakfast 2 of the 3 servers called in and caused to miss breakfast as we had to get to our graduation. The other day one server showed up late, the food was awful. Good thing it was free. Service is not a priority at this hotel.
Very dissapointed- especially being somewhat pricey. Very old and outdated which wouldn't be all bad but not very clean and not well maintained. Location was the only good thing. Free breakfast consisted of undercooked bacon and watery scrambled eggs and shredded potatoes set up on a table "buffet". The waitress at the restaurant was very friendly and nice which was the only refreshing thing about this stay. Steer clear - not worth the price.
The Hotel Ojibway, Trademark Collection by Wyndham places you next to Water Street Historic Block and Soo Locks. This 71-room, 3-star hotel has an indoor pool along with free in-room WiFi and free self parking.
Free continental breakfast is included with your stay and awaits you each morning from 6:30 AM to 10:30 AM. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Along with relaxing touches like hydromassage showers and spring water baths, bathrooms offer hair dryers and designer toiletries. Coffee makers, free local calls, and ironing boards are also available.
At The Hotel Ojibway, Trademark Collection by Wyndham, guests enjoy an indoor pool, a gym, and a sauna. There's free parking and a free casino shuttle. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, coffee/tea in a common area, and laundry facilities.
Undecorated room. TV guide incorrect. Limited view.
Hi James, thanks for taking the time to review our property. We are currently remodeling our rooms and hope the next time you stay they will be better.
This hotel is the best. This is the only place we stay when we go up to the Soo Locks.
Our room was ok, hallways are disgusting, walls are thin, could hear our neighbors having sex was a turnoff. Hot tub in the pool needs to be fixed.
Thank you for taking the time to write a review of our property. We appreciate your feed back!
Great Location, you can walk to area attractions and Restaurants. Dated hotel style, but that adds to the charm. Beds are very comfortable, rooms are extremely clean and front desk staff is top notch. This should be your first choice if staying in the area and wanting to easily explore.
Patti, Thank you for taking the time to write a review of our property. We are so happy you enjoyed your stay with us!
The girl at the front desk that checked us in was so fun and had such a friendly bubbly personality! She is representing this hotel well! We love this hotel and always have an amazing stay here. The close proximity of it to the Soo Locks makes it our favorite place to stay!
Hello Julie, thank you so much for taking the time to write a review. I believe you are speaking of Randee, from the front desk, we agree she is a wonderful representation of the hotel. We hope to see you again soon!
Had a awsome stay some trouble with billing but owner stepped up and made our stay perfect !!!!if your a honest person this is a great place to stay...
Thank you for staying with us while visiting Sault Ste Marie, MI. We appreciate your feedback, hope to see you again soon!
Thank you for taking the time to provide a good rating! Take care!