It is very close to the freeway and the college, a convenient driving distance to restaurants and the Soo Locks.
The woman at the front desk was so nice and very helpful!!!! The room was lovely too—bed was so comfy, I didn’t want to leave!
Hotel was very clean. All the staff were super friendly and helpful. Breakfast was great. Hot tub was hot and pool felt great!
Customer service is not really there. They believe and act like checking people in is a burden to them.
Only downfall was I reserved a king bed & got 2 doubles
Hotel staff is very friendly. The room upon arrival was very clean, and the entire hotel is clean. Breakfast was excellent!
Hotel was nice and comfortable, and staff is nice, but very slow in checking in, out, etc.
The staff was the absolute best. The young lady who checked us in was so friendly and welcoming—we really enjoyed talking to her. Breakfast was great too. Good, clean room; nice, quiet, and convenient location as well.
Usual HI Express. The hotel was very noisy with paper thin walls, we complained about noise from above and adjoining rooms. Staff was not very helpful in getting other patrons to be more considerate. If you want a quiet and peaceful stay, look elsewhere.
perfect location. clean and comfortable room. good service.
Clean room and pool! Staff was wonderful, friendly. Breakfast was good too. We will definattely stay here again! Compared to other hotels in the area, this was the best choice. :)
When crossing from Canada be sure to turn off almost immediately or you will be locked onto the I-75 till the next exit. We missed it and had to drive 8 miles farther and 8 miles back. The motel is about a half hour pleasant walk, mostly Lake Superior State College campus, to the Soo locks. I went twice and saw a 1,000 foot long lake freighter pass through. Breakfast at the motel is included and very good for a motel. Everything else was good there too. We booked through this site, so perhaps this was why we were unaware of a $15 fee for our cat. Not a deal breaker.
Within walking distance from LSSU. It was a perfect place to be for a new freshman going to orientation!
would not change a thing excellent all the way close to everything and easy to find everything
Room was clean and location was close to university. Only complaint was breakfast. Pancake maker not working, had to wait for more biscuits,or sausage gravy. And limited amount of eggs and sausage links
Good hotel. Was disappointed in breakfast. Was not stocked well. Room was clean and bed was very comfortable. Great location next to college.
Love the showerheads like standing in a gentle rain storm
The room was up to date, clean and cozy. The breakfast was excellent--a cut above comp. breakfasts at other chain hotels.
Within a short walk of Lake Superior State University, Holiday Inn Express Sault Ste. Marie, an IHG Hotel is within 2 miles (3 km) of Soo Locks. This 97-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour gym.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
All 97 air-conditioned accommodations feature a separate bedroom. 43-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Microwaves, refrigerators, and coffee makers are other standard amenities.
Guests staying at Holiday Inn Express Sault Ste. Marie, an IHG Hotel enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a spa tub, a 24-hour business center, and coffee/tea in a common area.
It is very close to the freeway and the college, a convenient driving distance to restaurants and the Soo Locks.
The woman at the front desk was so nice and very helpful!!!! The room was lovely too—bed was so comfy, I didn’t want to leave!
Hotel was very clean. All the staff were super friendly and helpful. Breakfast was great. Hot tub was hot and pool felt great!
Thank you for choosing Holiday Inn Express in Sault Ste. Marie. We are so glad that you enjoyed the pool and hot tub and our attendant served breakfast options. All of the staff here works very hard to keep everything clean and in good working order. We look forward to seeing you again the next time you visit the Soo.
Customer service is not really there. They believe and act like checking people in is a burden to them.
Thank you for choosing Holiday Inn Express in Sault Ste Marie and for taking the time to review your stay with us. I am glad you enjoyed your stay here.
Only downfall was I reserved a king bed & got 2 doubles
I am sorry you feel that you you reserved a king bed and got 2 queen beds in your room. The only reservations we had come through were for "standard" rooms, we had no preferences on any reservations even asking for a king bed. We try to accommodate requests when we can. We had no king bed rooms available during your stay. I hope that your stay was good in spite of that.
Hotel staff is very friendly. The room upon arrival was very clean, and the entire hotel is clean. Breakfast was excellent!
Hotel was nice and comfortable, and staff is nice, but very slow in checking in, out, etc.
The staff was the absolute best. The young lady who checked us in was so friendly and welcoming—we really enjoyed talking to her. Breakfast was great too. Good, clean room; nice, quiet, and convenient location as well.
Thank you so much for the great review of your recent stay at the Sault Michigan Holiday Inn Express. We appreciate your comments and are so happy that you enjoyed your time with us. We look forward to seeing you the next time you visit the Soo Area.